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I filed on February 12th, 2024 and had the exact same issue. My WMR showed a deposit date of March 3rd but transcripts were completely blank until March 1st. The money hit my account on March 4th (one day after the official date). The transcript finally updated on March 5th, showing everything processed correctly. TurboTax took their fees ($89 in my case) and the rest came through fine. The key dates to watch are your DDD (March 5th) and then 1-2 business days after for the actual deposit.
The community wisdom on this is pretty consistent: when refund transfers with fee deductions are involved, there's almost always a disconnect between WMR and transcript availability. This appears to be, at least in part, because the IRS systems that feed these different tools don't synchronize in real-time. The WMR tool might be pulling from the Refund Processing Database (RPD), while transcripts are generated from the Integrated Data Retrieval System (IDRS), which may update on different schedules. Additionally, the third-party bank handling (possibly SBTPG or Republic Bank) creates an additional layer that can somewhat obscure visibility into the process. Most users report that despite these discrepancies, funds are typically received within 1-2 business days of the stated DDD, though occasionally it might stretch to 3 days depending on your bank's processing times.
Tax refund processing is like a plane landing at a busy airport - it has an expected arrival time, but sometimes there's a holding pattern before touchdown. Your money is in that holding pattern between the IRS and your bank. Have you checked if TurboTax took their fees from your refund? That's like adding another layover to your refund's journey.
This is happening to way more people than last year! My sister got her California refund 7 days after the WMR date, while I got mine exactly on time. Same bank, same filing software, both claimed CTC. The difference? She had her TT fees taken out of her refund, I paid upfront. You need to call your bank TODAY - some are holding tax refunds for fraud review but won't tell you unless you specifically ask about pending government deposits.
If you don't see movement by April 15th, 2024, you should absolutely call the IRS. Mark your calendar! I waited exactly 45 days with the same codes before calling on March 28th. The agent confirmed my CTC was under review but processed it while I was on the phone. My deposit hit on April 3rd. Time is critical here - the longer you wait, the further back in line you get. The IRS phone lines are least busy on Thursdays between 8-9am or after 6pm in my experience.
This reminds me of my experience last year! I had a similar situation with my refund getting stuck in processing limbo. I waited patiently for about 6 weeks, checking WMR daily, before I finally decided to call. The funny thing is, my refund was approved literally the day before I called, so when I got through to an agent, they just confirmed it was already processing. Sometimes I think the IRS has some kind of system that detects when you're about to call them and quickly processes your return to avoid having to deal with you! š
Have u tried checking ur account transcript instead of just the return transcript? Sometimes the acct transcript shows more deets about what's happening. The 570/971 combo usually means they're double-checking something, but it doesn't always mean bad news. Tbh, the WMR tool is kinda useless compared to the actual transcript codes. Lmk if u need help finding the right transcript to check.
Has anyone had experience with this happening with the very last payment? What happens if your December payment gets returned - do they just hold it until you file your taxes? Or do they try to reissue it since there are no remaining payments to distribute it across?
Be careful with this! On April 15th last year, I had a payment returned, but I never updated my address with the IRS directly (I only did a USPS change of address). The payment got returned but never redistributed because they didn't have my correct information. When I filed on January 28th this year, I had to specifically claim that missing payment on my return. The IRS doesn't automatically know where to send the money if they don't have your current information!
Andre Moreau
According to the Office of Child Support Enforcement website (acf.hhs.gov/css), they collected over $3.7 billion through tax refund offsets last year. If you're subject to offset, you can't escape it by filing early or choosing certain credits. I learned this the hard way. My entire refund including CTC was taken despite being only 2 months behind on payments. The system doesn't distinguish between someone who's regularly paying but fell behind temporarily versus someone who's never paid at all.
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Zoe Christodoulou
ā¢I'm wondering, does anyone know if there's a way to set up some kind of payment plan to avoid the offset? Maybe if you're actively paying down the arrears through wage garnishment or something? I'm just starting to get back on my feet financially and really need the tax credit this year...
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Jamal Thompson
Direct answer to your question. Yes, CTC will be offset. No exceptions for child support debt. Happens automatically. No appeal stops the process. Only remedy is Form 8379 if you're not responsible. Act now. Check offset status immediately. Contact state child support agency today. Request payment history. Verify all payments credited properly. Don't wait until refund disappears.
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