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I experienced this EXACT situation in 2023. My ex claimed our son in 2022 with some SSN mismatch issues, then I claimed him in 2023 after getting full custody. The IRS held my refund for verification due to the "dependent TIN previously claimed" issue. They specifically needed Form 8332 (Release of Claim to Exemption) even though we had a court-ordered custody agreement. The terminology they use is so specific - they kept referring to "qualifying child determination" and "residency verification" during the review process. It took 11 weeks total, but I did eventually receive my full refund including the Child Tax Credit.
Did your client receive any specific notice or just the generic "refund is delayed" message on Where's My Refund? And has she been able to access her tax transcript online? I'm wondering if there are specific codes that might indicate whether this is a routine review or something specifically tied to the ex's unresolved issues from last year?
YES!!! This EXACT thing happened to me and I was SO WORRIED!! My transcript updated with a DD date of 4/12 but WMR still showed one bar for DAYS after that! I was checking it constantly and freaking out! But guess what?? The money showed up RIGHT ON TIME on 4/12 just like my transcript said! I was literally doing a happy dance in my kitchen when I checked my bank account that morning! ππ° WMR finally updated like 2 days AFTER I already had my money!
According to Internal Revenue Manual section 21.4.1.3, the Where's My Refund tool operates on a separate update cycle from the Master File that generates transcripts. Per IRS guidelines, taxpayers should allow up to 5 business days after a Direct Deposit date appears on a transcript before expecting WMR to reflect the updated status. This discrepancy is actually documented in IRM procedures and considered normal processing, though surprisingly not communicated clearly to taxpayers.
My DDD is 3/14 and I'm still waiting. Filed through TT too but using a credit union. Did you have any issues with your return or was it pretty straightforward?
Pretty straightforward. Just W2 income, standard deduction. No credits or anything complicated. Processing seemed quick this year compared to last year when I waited like 6 weeks.
Been trying to reach the IRS for 3 days to check on my refund status since my WMR isn't updating and I'm getting nowhere. Just endless hold times or disconnects. Anyone know a better way to reach them?
Try Claimyr.com - I was in the same boat last week and they got me connected to an IRS agent in about 15 minutes. Saved me hours of redial hell. The agent confirmed my refund was approved and gave me my DDD even though WMR still showed processing. https://youtu.be/_kiP6q8DX5c
IMO the IRS is just using generic msgs to buy time. Been thru this rodeo b4 and the "delayed" status doesn't mean much tbh. Last yr my return had the same msg for like 7 wks then suddenly approved w/o any contact from IRS. Ppl need to chill and stop checking WMR every 5 mins (guilty lol). The system is overwhelmed AF and they're prob just triaging returns based on complexity not errors per se.
Have you noticed whether paper returns seem to get this message more often than electronic ones? I'm wondering if the filing method might be related to how they prioritize processing.
The whole IRS processing system is like a giant funnel with different sized filters. Your return is like water flowing through - some passes right through (quick refunds), some gets caught in different filters (verification stages), but only a small percentage actually gets diverted to the special container (errors department). It's like how my bank flags certain transactions for "review" but 99% still process normally after a short delay. I'm concerned though - does anyone know if these delays could affect other financial processes like mortgage applications where they need to verify your tax info?
Chloe Davis
I tracked exactly 143 cases with this code combination in a tax forum last year. The average wait time after PATH status changed to processing was 11.3 days. The shortest was 4 days, longest was 23 days. If I were you, I'd set up direct deposit alerts and expect it within the next 2 weeks. The 768 code is actually good news - it means your credit has been approved and is just waiting for final processing.
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AstroAlpha
According to Internal Revenue Manual 21.5.6.4.35.3, the TC 570 indicates a refund hold while TC 768 confirms EIC computation. Per IRS Publication 5344, the PATH Act requires additional verification for certain refundable credits. I understand your frustration with the wait time - many taxpayers are experiencing similar delays this filing season. The status change is encouraging and suggests your return has completed the mandatory review period. Continue monitoring your transcript for TC 971 or TC 846, which would indicate further action or refund issuance respectively.
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