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I think I might have been in a somewhat similar situation last year? My refund had an offset for child support (probably not your situation, but the process is basically the same I believe). I sort of expected to be able to check the offset immediately, but it actually took about 5 or 6 days after my deposit date before it showed up when I called that number. The remaining portion of my refund did come on the correct day though, so that was nice I guess. Just be prepared to wait a bit before you can confirm all the details.
I would strongly recommend documenting everything during this process. Take screenshots of your WMR status, note the dates you call the TOP system, and save any correspondence you receive. This documentation can be invaluable if there are any discrepancies later, which unfortunately does happen with offsets occasionally.
I went through this exact situation in 2023 with a student loan offset. Here's what I learned: the TOP system lag is real and frustrating, but pretty consistent. You'll likely get your remaining refund on 3/15 as scheduled, but the offset won't show in the automated system until around 3/19-3/22 (4-5 business days later). I made the mistake of calling multiple times a day those first few days - completely pointless. Now I just mark my calendar for day 4 after DDD and call once then. Saves the stress of repeatedly hearing "no offset found" when you know there definitely is one. The system works, it's just slow during tax season.
This is really helpful advice! I'm dealing with my first offset situation and was getting anxious about not being able to track it right away. Setting a calendar reminder for day 4 after DDD is such a smart approach - definitely beats the stress of calling repeatedly and getting frustrated. Did you find that the remaining portion of your refund came through exactly as expected on your original DDD, or were there any surprises with the amount?
I'm not sure this helps, but my tax guy said the IRS is MASSIVELY backed up on processing amended returns right now. Like 6-8 months behind. He said they're so overloaded they're making tons of errors like this. Something to do with their antiquated computer systems not being able to properly track amended returns vs. original returns when they're processed out of sequence.
This! My amended return from last October is still "processing" according to Where's My Amended Return tool. When I finally got through to someone they basically admitted their systems are failing under the workload.
This is exactly why I always recommend keeping detailed records when dealing with amended returns. Your situation is frustrating but definitely fixable. Since you have the tracking confirmation that the voided check was delivered, you're in a good position. Here's what I'd do immediately: 1) Call the IRS Collections department directly at 1-800-829-7650 (not the general line) and explain this is about a levy notice you received in error. 2) When you get an agent, ask them to look at your account for "transaction code 570" - this should show when they received your returned check back in August. 3) Request an immediate "collection hold" on your account while this gets sorted out. They can place a 60-day hold which prevents any levy action. 4) Ask the agent to send you Form 12153 (Collection Due Process) if they can't resolve it immediately. This gives you formal appeal rights and stops collection activity. Also, definitely consider filing that Form 911 with Taxpayer Advocate Service that others mentioned. Your case has all the elements they look for: IRS error causing financial hardship, multiple failed attempts to resolve through normal channels, and imminent collection action. The key is being persistent and documenting every conversation. Don't let them brush you off - you have proof you followed their own agent's instructions by returning that check.
Its all bureaucratic nonsense istg. why cant they just give us our money without all these stupid codes š¤®
Code 766 basically means the IRS has processed and approved your refundable credits (like EITC, Child Tax Credit, etc.). The 4-15-2025 date is just the tax year due date, not your refund date. You'll want to keep checking for code 846 which will show your actual refund issue date. Usually takes a few weeks after 766 appears, but every situation is different depending on your return complexity.
Thanks for the detailed explanation! So basically I just need to be patient and wait for code 846 to show up? This is my first time dealing with all these transcript codes so really appreciate the breakdown š
check your mail carefully - sometimes they send letters requesting more info and if you miss it the delay gets worse
Code 570 with EIC claims typically triggers an automatic review that can take 60-120 days, but there are a few things you can do while waiting. First, check your mail daily for any CP75 or similar notices requesting documentation - missing these will extend your delay significantly. You can also call the IRS at 1-800-829-1040 (best times are 7am or after 6pm) to see if they need anything specific from you. If you're experiencing financial hardship, contact the Taxpayer Advocate Service at 1-877-777-4778. Your transcript looks clean with no red flags, so this is likely just routine verification of your EIC eligibility based on your filing status and income level.
Thanks for the detailed advice! I haven't received any CP75 notices yet but I'll definitely keep an eye out for them. Going to try calling during those hours you mentioned - hopefully I can get through and find out if they need anything else from me. Really appreciate you laying out the timeline and next steps! š
Emma Johnson
I'm in a similar situation - verified through ID.me about 5 weeks ago and still no movement on my transcript. The waiting is really stressful, especially when you need the money for important expenses like your medical bills. From reading everyone's experiences here, it sounds like the timeline is all over the place - some people get updates in 3-4 weeks, others wait 2-3 months or more. One thing that's helped me stay sane is checking my transcript on Wednesdays and Fridays like someone mentioned earlier, rather than obsessing over it daily. I've also been keeping a log of when I verified and any updates so I can track the timeline better. The hardest part is not knowing if there's an issue or if it's just sitting in a queue somewhere. But seeing all these success stories gives me hope that movement will happen eventually. Hang in there - you're definitely not alone in this frustrating process!
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Jean Claude
ā¢I'm going through the exact same thing! Verified through ID.me about 3 weeks ago and checking my transcript obsessively. The Wednesday/Friday checking schedule is such good advice - I've been looking every single day and it's driving me crazy. Thanks for sharing your experience and for the encouragement. It really does help to know we're all in this together waiting for updates. Hopefully we both see movement soon! š¤
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Paloma Clark
I'm in a very similar situation - verified through ID.me about 6 weeks ago after my return was flagged, and still seeing absolutely no movement on my transcript. The agent told me the same thing about it being processed but no timeline. It's so frustrating not knowing if there's an actual issue or if it's just sitting in some digital pile somewhere. What's really getting to me is that I filed in early March, so we're looking at almost 6 months total now. I've been following the Wednesday/Friday checking schedule that others mentioned, which has helped my sanity a bit compared to checking daily. Has anyone here had success calling the IRS after verification to get an update? I'm wondering if it's worth trying to get through to someone or if they'll just tell me to keep waiting. The uncertainty is almost worse than just knowing it would take X amount of time. Really hoping we all see movement soon - this whole process has been such a nightmare this year!
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Liam Fitzgerald
ā¢I'm going through almost the exact same timeline as you! I also verified through ID.me about 6 weeks ago and my transcript is still showing nothing. Filed in early April so I'm at the 5 month mark now which is just ridiculous. From what I've read here, calling after verification usually doesn't help much - they just tell you to wait the standard 9 weeks. But some people have had luck with the Taxpayer Advocate Service if you have a hardship situation. The Wednesday/Friday checking schedule has definitely saved my sanity too! It's so frustrating not knowing if something is wrong or if we're just stuck in the endless queue. But seeing all these success stories in this thread gives me hope that our time is coming. Hang in there - we've made it this far! šŖ
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