IRS

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

KaiEsmeralda

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ngl i miss santa barbara tpg their website was way better at tracking stuff

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Debra Bai

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fr fr their site actually worked unlike this new mess

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Just filed with TurboTax last week and can confirm it's First Century Bank now. The transition was pretty smooth but you're right that their tracking interface isn't as user-friendly as TPG was. One thing I noticed is the account numbers are longer now and the deposit notifications come through differently. Make sure to update any auto-save info you might have from previous years since the routing numbers changed too.

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I'm a little confused about who actually needs to report these benefits for tax purposes. Aren't SSA survivor benefits to a child not taxable to the child? I thought they were only potentially taxable if the child's other income plus half the benefits exceed the filing threshold?

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QuantumQuest

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You're asking a great question that highlights an important distinction. The taxability depends on who the benefits are for: SSA survivor benefits paid to a child are potentially taxable to the child, not to the representative payee (parent/guardian). However, most children don't have enough additional income to require filing a tax return or paying tax on the benefits. The child would only need to file if their unearned income (including potentially taxable portion of SSA benefits) exceeds the filing threshold, which is currently $1,250 for a dependent. So in the original poster's case, they still need to sort out the 1099 situation, but whether the benefits are actually taxable depends on whether the child has other income and how much they received in total.

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Mei Liu

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This is a really complex situation, and I appreciate everyone sharing their experiences and solutions. As someone who works with families dealing with SSA benefits, I wanted to add a few practical points: First, the advice about only reporting what you actually received is correct. The IRS Publication 915 specifically addresses this type of situation where the SSA-1099 doesn't match who actually received payments during the year. One thing I'd suggest is documenting the exact dates when custody changed and when SSA was notified. This creates a clear paper trail. Also, keep records of any communications with SSA about the payee change - this can be helpful if questions arise later. For the written explanation, be very specific: include your son's name and SSN, the total amount on the 1099, the exact months and amounts you received vs. what your sister received, and the date custody officially changed. Both parties should reference the same details in their explanations to avoid any inconsistencies. Finally, if your son doesn't have other significant income, he likely won't owe any tax on these benefits anyway. But getting the reporting right is still important for your records and to avoid future IRS notices.

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Ella Russell

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This is exactly the kind of detailed guidance I was hoping to find! I'm definitely going to document everything you mentioned, especially the custody change dates and SSA notification timeline. One quick question - when you say "keep records of any communications with SSA about the payee change," what kind of documentation should I be looking for? I think I might have thrown away some letters from when I updated my address with them, but I'm not sure if I kept anything specifically about becoming the new representative payee. Also, you mentioned my son probably won't owe tax on these benefits - he doesn't have any other income besides the survivor benefits, so that's a relief to know. But I still want to make sure I handle the 1099 situation correctly to avoid any headaches down the road. Thank you for the practical advice!

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Anthony Young

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WMR is down for me too. Tried all morning. Can't check my refund status. Need this money ASAP. Bills due next week. IRS should fix their systems. This happens every year. Unacceptable during tax season. Try again later tonight.

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Grace Lee

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Have you tried accessing your transcript instead? Sometimes that gives more accurate information anyway.

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I feel your pain! Nothing worse than counting on that money and not even being able to check when it might arrive. Hope it comes through for you soon!

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I encountered this exact issue last tax season when checking on my business amendment. The WMR tool was down for nearly 3 days straight during the second week of April. I called the IRS practitioner hotline and they confirmed it was a system-wide issue affecting multiple online services. What's concerning is that even when the tool came back online, it showed incorrect information for about 48 hours - told me my return wasn't received when it had actually been processed. I'd recommend waiting until tomorrow before getting too worried about your specific situation.

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Ruby Garcia

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That's really helpful to know about the delayed/incorrect information showing up even after the system comes back online. I hadn't considered that possibility. Did you end up having to take any specific actions during those 48 hours when it was showing wrong info, or did it eventually correct itself automatically? I'm dealing with an amended return too and want to make sure I don't panic if I see conflicting information once WMR is working again.

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Yara Khalil

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wait so ur telling me these random numbers actually mean something? šŸ¤” ive been ignoring mine lmaooo

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Keisha Brown

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bruh moment šŸ’€

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Congrats on getting the 811! That's the code we all want to see šŸŽ‰ For anyone else confused by transcript codes, here's a quick breakdown: 424 = under review, 810 = account frozen, 811 = freeze released. The cycle dates and DDD (Direct Deposit Date) are what really matter for timing. Dylan, you should definitely see that money hit your account on 2/24!

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Just went through this exact same situation! Had 424/810/811 codes show up in January. The 424 freeze lasted about 2.5 weeks for me before it cleared and I got my 846 code. From what I've learned lurking here, the Feb 24 date you're seeing is probably just when they processed the freeze codes, not necessarily your refund date. Keep checking your transcript every few days - once that 424 disappears and you see an 846 code, that's when you'll have your actual refund date. Hang in there!

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Liam McGuire

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Thanks for sharing your experience! 2.5 weeks doesn't sound too bad honestly. Did you do anything specific to check on the status or just wait it out? I'm trying to figure out if calling the IRS would help or just make things worse lol

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Zara Rashid

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I had a similar situation last year with these same codes! From my experience, the 424 code means they're doing a manual review of your return - could be anything from income verification to checking deductions. The 810/811 combo usually means they put a temporary hold on your refund and then released it, which is actually good news. The tricky part is that 424 can take anywhere from 2-8 weeks to clear depending on what they're reviewing. I wouldn't rely on that Feb 24 date unfortunately - that's likely just a processing date. Keep checking your transcript weekly and look for that 424 to disappear. Once you see an 846 code with a date, that's your actual refund date. The waiting sucks but try not to stress too much!

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Ryan Young

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This is super helpful info! Question though - when you say manual review, is there anything we can do to speed it up or is it just a waiting game? Also did you get any letters from the IRS during those weeks or did everything just update on the transcript?

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