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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Ricci

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11 This might be a response to increased IRS scrutiny of tax preparers. My sister works at a tax firm and they recently implemented stricter documentation policies because they got audited. But they told clients about the policy change well in advance and explained exactly which regulation they were complying with. Your preparer's approach sounds suspicious - why wait until months after tax season? And why not explain the specific requirement?

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Luca Ricci

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2 Could it be related to the new preparer requirements that went into effect this year? I heard something about tax professionals needing more documentation, but not sure of the details.

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Luca Ricci

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11 Yes, there are enhanced due diligence requirements for preparers, especially for returns claiming certain credits. But these are typically addressed during tax preparation, not months later. And the requirements focus on verifying eligibility for specific tax benefits - not necessarily collecting copies of everyone's IDs after the fact. More concerning is the vague explanation of "fiscal year closing" which isn't a standard term associated with preparer documentation requirements. A legitimate request would cite specific IRS regulations or PTIN requirements that necessitate the documentation.

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Luca Ricci

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5 I've been a client at my tax firm for over 20 years and they did something similar last year, but it was because they were implementing new security protocols after a data breach at another office in their network. They clearly explained this was for enhanced security and gave us multiple secure options for providing the information (secure portal, in-person verification, etc). The vague explanation you received is what concerns me most.

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Luca Ricci

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7 How did you end up handling it? Did you provide the documents they asked for? I'm really confused about what to do here.

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Has anyone else noticed how tax identity theft has gotten so much worse in the last couple years? My neighbor had someone file a fake return with her info last year and it took her like 8 months to get her actual refund. The IRS is completely overwhelmed with this stuff.

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Absolutely. My sister had this happen and the IRS told her they had over 5 million potential identity theft cases backlogged. She finally got her refund but it took almost a year. Best protection is filing early before scammers can use your info.

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Sarah Jones

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This is definitely a red flag. I've been preparing taxes for over a decade and there's absolutely no legitimate reason a tax preparer needs physical copies of social security cards. The SSN itself is sufficient for all tax preparation purposes, including e-filing and identity verification with the IRS. The explanation about "security purposes in case someone tries to fraudulently use your SSNs" doesn't make sense either - having copies of your cards wouldn't prevent or help with identity theft, and actually creates MORE risk by having those documents stored in their files. I'd strongly recommend finding a new preparer. A legitimate tax professional should be able to clearly explain why they need any document, and getting defensive when questioned is another warning sign. Trust your instincts on this one.

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This is really helpful insight from someone in the industry! I'm definitely going with my gut feeling that something was off about this request. The fact that she got defensive when I asked for clarification was the biggest red flag for me. A professional should be able to explain their procedures without getting upset. I've already started looking for a new tax preparer who comes with better references. Thank you for confirming what I suspected!

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This is super frustrating! I'm in the exact same situation - filed my Michigan return in November and still waiting. The uncertainty is the worst part. Have you tried checking your account transcript online? Sometimes that shows more details than the generic "under review" status. Also wondering if anyone knows if Michigan pays interest on delayed refunds like the IRS does?

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Rudy Cenizo

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Hey Benjamin! I just went through this same nightmare. Michigan does NOT pay interest on delayed refunds unfortunately (unlike federal). The transcript thing is hit or miss - sometimes it just shows the same "under review" status. What really helped me was calling first thing Monday morning at 8am sharp. Got through after 20 mins instead of the usual 2+ hours. They actually told me my return was in "secondary review" which wasn't showing online. Might be worth a shot!

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I'm going through the same exact thing! Filed my Michigan return in December and it's been "under review" ever since. The waiting game is absolutely brutal, especially when you're counting on that refund. I've tried calling but like you said, just get the same "please wait" response. Really appreciate everyone sharing their experiences here - at least now I know I'm not alone and this seems to be a widespread issue this year. Definitely going to try that early morning call strategy someone mentioned!

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Hang in there @Javier Mendoza! I'm also dealing with this mess - filed mine in January and still stuck in review limbo. It's so frustrating when you need that money! I've been checking the Michigan Treasury site obsessively but no updates. Has anyone had luck with contacting their state rep about delayed refunds? I'm wondering if that might help get things moving faster than just waiting it out.

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Omar Fawaz

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I'm going through the exact same thing! Filed my Michigan return on 1/28 and it's been radio silence ever since. At least you're not alone in this waiting game. I've heard that Michigan's system is particularly slow this year due to some backend updates they're doing. Might be worth checking if you have any unfiled prior year returns or if they need additional verification - sometimes those can cause silent delays without any notice.

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Thanks for sharing that info about the backend updates! That actually makes me feel better knowing there's a reason for the delays. Did you happen to hear when those updates are supposed to be finished? I don't have any prior year issues so hopefully it's just the system slowdown you mentioned.

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Michigan taxpayer here too - I've noticed their system has been particularly sluggish this season. From what I've experienced, if you don't see any movement by the 4-week mark, it might be worth calling their taxpayer assistance line. Sometimes returns get stuck in a verification queue without any notification. Also, double-check that your bank account info was entered correctly if you chose direct deposit - I've seen people wait weeks only to find out there was a typo in their routing number.

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Sophia Long

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Did your letter mention anything about interest being included with the refund? When the IRS sends refunds for prior tax years, they actually have to pay you interest too, which is kinda cool. Downside is that the interest is taxable income you'll need to report on your taxes for this year.

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Yes! This happened to me. Got a surprise refund from 2021 taxes last year, and they added like $43 in interest. Had no idea I needed to report it until I got a 1099-INT from the IRS this year. Almost missed including it on my return.

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Dmitry Popov

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This exact thing happened to me with my 2020 return! Got a CP12 notice out of nowhere saying they made adjustments that resulted in a refund. Turns out they caught that I had miscalculated my Earned Income Tax Credit - I was actually eligible for more than I claimed. The whole process was surprisingly smooth once I verified it was legitimate. Like others mentioned, check for the official notice number and your correct tax info. If everything looks right, you really don't need to do anything except wait for the refund. One thing to keep in mind - if you used a tax preparer for that return, you might want to let them know about the adjustment so they can avoid the same mistake on future returns. The IRS is pretty good at catching these computational errors, but it's better to get it right the first time!

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