


Ask the community...
Just checking back - did your payment ever arrive? Mine finally came through this morning, so hopefully yours did too!
Good news! I just helped a client through this exact situation last week. After completing the quarterly review application, his benefits resumed after 8 days with no interruption in payment. For those experiencing delays beyond two weeks, it's usually because something in your new application triggered an additional review flag. The most common flags are: 1. Reporting new employment during the quarter 2. Changing your address or contact information 3. Answering questions differently than on your original application 4. Missing information or inconsistencies in your work search records If you hit the two-week mark and still see "Pending Adjudication" with no payment, that's when you should definitely contact DEO directly. Be prepared with your claimant ID and the date you submitted your quarterly review application.
UPDATE: My claim was approved! Exactly 6 days after submitting the new application, my status changed from "Pending Adjudication" to "Eligible" and my payment for the weeks I claimed was processed yesterday. Thanks everyone for your help and reassurance. This forum saved me from completely panicking. For anyone else who encounters this quarterly review message, just follow the prompts to submit a new application and be patient. The system is just doing its regular check to see if your eligibility status has changed.
my friend who works at deo says theyre doing a huge computer update and everything is messed up right now. she said lots of payments are delayed but they should all come through by next friday at the latest
UPDATE: Just wanted to let everyone know my federal supplement payment of $1800 just hit my account this morning (Day 6 after regular payment)! Just as many of you predicted, it came as a single lump sum for both weeks. Thank you all for your help and reassurance!
my cousin works at DEO (not saying which office lol) and she told me they have a HUGE backlog of appeal payments from 2020-2023 that theyre still working through. something about the system not being set up to handle so many appeals after covid. you should def keep trying but also maybe file a complaint with the department of labor?? not sure if that will help but worth a shot
Update: I tried calling that technical support number that someone suggested (833-352-7759) and actually got through! The rep said my account was locked due to inactivity but she unlocked it for me. I can log in now, but my claim still shows no payment history for those weeks I was approved for. At least it's progress though. I'm going to try the Claimyr service to get through to the benefits department next. I'll also reach out to my state representative as suggested. Thanks everyone for the advice! Will keep you updated if I ever see that money.
Please let us know if you get your backpay! I'm still fighting for mine and need all the hope I can get lol
Anastasia Kuznetsov
Update on my situation - I finally got through to DEO with that Claimyr service I mentioned. Turns out there was an earnings discrepancy between what I reported and what my employer reported for my last quarter. The agent was able to resolve it immediately once I explained that I had picked up extra shifts during those weeks. My benefits were released two days later, and I was able to catch up on rent. Don't give up - sometimes these issues can be resolved quickly once you actually get through to the right person.
0 coins
PixelPrincess
•That's encouraging to hear. I'm going to try calling again tomorrow, and if that doesn't work, I might try the service you mentioned. I just can't afford to wait much longer.
0 coins
Sean Fitzgerald
I've been helping people with DEO issues for a while now, and here's my advice: 1. Try calling right when they open at 7:30am - the queue fills up within minutes 2. Check your CONNECT inbox daily for fact-finding questionnaires - sometimes they send these without notification 3. Make sure ALL your work search activities are logged properly 4. If you have an adjudication issue, be aware they're required by law to resolve it within 21 days, but they rarely meet this requirement 5. If you reach 8 weeks without resolution, contact the DEO Reemployment Assistance Help Center and specifically request an escalation Hang in there - the system is frustrating but persistence usually pays off eventually.
0 coins
PixelPrincess
•Thank you for these specific steps. I didn't know about the 21-day requirement - that's helpful information I can mention when I call. I've been checking CONNECT daily but haven't received any questionnaires. I'll definitely try the early morning call strategy tomorrow.
0 coins