Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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@profile4 I called right when they opened at 7:30am and still waited on hold for 1.5 hours. I think Monday mornings are slightly better than other times. Just had to keep redialing when it disconnected me (about 8 times).
Thanks for the tip! I'll try early Monday morning. The disconnects are so frustrating!
Ryder Ross
I'm dealing with something similar! Got a random $685 deposit yesterday with no explanation in CONNECT. My regular claim schedule got all mixed up after that system update in May too. Reading through everyone's experiences here makes me feel so much better - I was worried I'd have to pay it back later! It sounds like they're definitely catching up on backpay and waiting weeks from the system glitch. I'm going to start taking weekly screenshots of my payment history like some of you suggested. Has anyone figured out if there's a way to see which specific weeks these mystery payments are for in CONNECT?
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Update: I found my 1099-G online in CONNECT just like people suggested here. For anyone else looking, go to View and Maintain Account Information, then look for the 1099-G option in the dropdown menu. Thanks everyone for your help! Sending this info to my tax guy now.
Thanks for sharing! Just found mine too after reading this
Paolo Ricci
Glad you were able to find yours online! This thread has been super helpful - I was in the same boat waiting for mine in the mail. Just want to add for anyone else reading this: when you're in CONNECT looking for the 1099-G, sometimes the page takes a while to load so don't give up if it seems slow. Also, make sure you have a PDF reader installed because it downloads as a PDF file. Mine showed the correct amount thankfully, but definitely good advice from others here to double-check against your own records before filing!
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This might sound weird, but have you tried reaching out on Twitter? Sometimes public callouts get their attention.
I haven't! Do I just tweet at the DEO account?
Yep, and use relevant hashtags like #unemployment #[yourstate]. Sometimes it works!
I'm so sorry you're going through this! 4 months is absolutely ridiculous. I went through something similar last year and what helped me was creating a detailed log of every interaction - dates, times, who I spoke with, reference numbers, etc. Also, if you haven't already, try filing a complaint with the Florida Department of Economic Opportunity's ombudsman office. They're supposed to help resolve these kinds of issues. Sometimes having an official complaint on file can help push things along. Don't give up - you deserve to get your benefits!
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Grace Durand
UPDATE: I finally got through! For anyone with the same problem - I used the 7:29am trick mentioned above AND called on Tuesday instead of Monday (which seems less busy). Was on hold for 45 minutes but finally spoke to someone who reset my two-factor authentication and connected it to my new phone number. All fixed now and I was able to claim my weeks that were pending! Thanks everyone for your help!
Great news! Glad you got it resolved. Don't forget to set up your work search record for the weeks you're claiming. DEO has been doing more random audits of work search activities lately.
thanks for updating us! good to know the 7:29 trick actually works
Noah Lee
Congratulations on getting through! This is really helpful for others dealing with the same issue. I'm curious - when you called at 7:29am, did you get the usual "high call volume" message or did it actually put you in a queue? I'm planning to try this method myself next week for a different account issue and want to know what to expect. Also, do you remember roughly how long the actual account reset process took once you had the agent on the line?
Ethan Brown
UPDATE: I wanted to share what ended up working for me in case others are still struggling. I took the advice about going to CareerSource and it was PERFECT. I went to the office in Broward County, showed my ID, and they were able to print my 1099-G in less than 15 minutes. The staff person there said they've been helping hundreds of people with this same issue. She also mentioned they can help with other DEO-related problems too. Definitely try this route if you're still trying to get your tax documents!
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Carmen Ortiz
•thank you SO MUCH for updating us!!! im gonna try my local careersource tomorrow!!!
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Yuki Yamamoto
•Great to hear you got it resolved! This is definitely the fastest solution for most people right now. The DEO really should make this information more widely available.
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Finley Garrett
I'm dealing with this exact same issue right now! My 2021 CONNECT account also seems to have vanished into thin air. I've been trying for weeks to get my 1099-G and it's been incredibly frustrating. Reading through all these responses is really helpful - I had no idea CareerSource could help with this! I'm definitely going to try that option first since it seems like the fastest solution. It's ridiculous that the DEO makes it so difficult to access our own tax records. Thanks everyone for sharing your experiences and solutions!
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