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UPDATE: I want to thank everyone for their help! I followed several suggestions: 1) Emailed my state rep with all my info, 2) Used Claimyr to actually reach a DEO agent (finally!), and 3) Uploaded the construction delay documentation from my employer to CONNECT. The agent I spoke with saw that my adjudication was assigned but sitting in a backlog. She escalated it, and my state rep's office also contacted DEO. Got my determination letter yesterday - APPROVED! Payments should be coming in the next few days including all the back weeks. Such a relief!
That's great news! Glad to hear you got it resolved. This is exactly why it's important to try multiple approaches simultaneously with DEO - you never know which one will break through the logjam. Congrats on your persistence paying off!
Congratulations @Jamal Carter on getting your claim approved! Your success story gives me hope for my own situation. I'm currently at week 3 of adjudication hell with DEO and feeling pretty defeated. It's encouraging to see that the combination of contacting your state rep AND using Claimyr actually worked. I've been hesitant to try these third-party services but your experience makes it seem worth it. Did you have to pay for Claimyr or were there any other costs involved? Also, how long did it take your state rep's office to respond? I'm definitely going to try both approaches - thanks for sharing your victory!
For anyone else finding this thread later: This is a common occurrence with Florida DEO payments. Different payment types (regular weekly benefits, back payments, adjustments, etc.) may show the same processing date in CONNECT but typically post to bank accounts on different schedules. This isn't a glitch - it's just how their system processes different payment batches. Tips for new claimants: 1. Allow 2-5 business days for all payments to arrive 2. Check your CONNECT payment history for accurate processing dates 3. Keep track of which payments you've received vs. what's showing as processed 4. If payments don't arrive after 5 business days, then contact DEO
Just wanted to add my experience for anyone else going through this - I had the exact same thing happen when I first started my claim. The staggered payment schedule is actually pretty standard for Florida DEO. What helped me was setting up text alerts through CONNECT so I get notified when each payment is processed, rather than constantly checking my bank account. Also, if you're really tight on funds waiting for that second payment, some banks will give you provisional credit if you call and explain it's a delayed government benefit - worth asking about if you're in a pinch for rent like Diego was.
That's really helpful advice about the text alerts! I wish I had known about that feature earlier - would have saved me a lot of anxiety checking my bank account every few hours. The provisional credit tip is gold too. My bank (Wells Fargo) was actually pretty understanding when I explained the situation and showed them the CONNECT screenshots. They didn't give me provisional credit but at least confirmed they don't hold government deposits any longer than necessary on their end.
I understand the frustration, but I strongly recommend always reporting income accurately. The penalties for unreported income can be severe - including having to repay all benefits with penalties, and in extreme cases, fraud charges. The DEO regularly performs income verification with employers and tax authorities.
Ugh, this exact same thing happened to me last year! I did a one-day consulting gig for $125 and it completely wiped out my $200 weekly benefit PLUS the $600 federal payment. Lost $800 total for being honest about $125 in income. The math makes absolutely no sense - you'd think they'd want to encourage people to take on small work opportunities while job searching, but instead the system punishes you for it. I ended up turning down several small freelance jobs after that because I couldn't afford to lose my benefits. It's so backwards and discouraging when you're already struggling financially.
Thank you all for the advice! I logged into CONNECT and found the fact-finding questionnaire about 2020 employment verification. I'm gathering all the documents I can find - my mother's death certificate, hospice paperwork, some emails about job applications, and I'm writing a detailed statement explaining everything. I'll also check out Claimyr to try reaching an agent directly. I'm still really worried, but at least I have a plan now. I'll update once I hear back from DEO after submitting everything.
Great plan! One more tip: Take screenshots of EVERYTHING you submit through CONNECT, including confirmation pages showing successful uploads. The system sometimes "loses" documents, and having proof of what you submitted and when can be crucial if you need to appeal later. Also print copies of any determination letters for your records. Good luck - hoping they resolve this smoothly for you!
I'm dealing with a similar audit situation right now, though mine is for 2021 PUA benefits. What helped me was creating a detailed timeline document that included not just employment gaps but WHY those gaps existed - in your case, the caregiving responsibilities and your mother's declining health. Since you mentioned you were 67 when this happened, you might also want to include information about your age and how that affected your job search prospects, especially during COVID when many employers were hesitant to hire older workers. The combination of caregiving duties, your age, and the pandemic created legitimate barriers to employment that DEO should understand. Also, don't feel bad about not knowing the difference between regular unemployment and PUA - most people had no idea there were different programs with different rules. The important thing is that you were honest about your situation when you applied. Document everything you submit with dates and keep copies. The system is overwhelming but you're taking the right steps by responding promptly to their requests.
Esmeralda Gómez
UPDATE: I finally got through to DEO using Claimyr this morning (took about 35 minutes but that's way better than never). Turns out there was a discrepancy between my reported last day of work and what my employer reported - off by just TWO DAYS. The agent was able to verify my information, and my claim has been moved from adjudication to processing! The agent said I should see payments for all 6 weeks within 2-3 business days. I'm almost afraid to believe it, but this seems like real progress. Thank you all for your help and suggestions!
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Klaus Schmidt
•That's great news! And sadly so typical of DEO to hold up benefits for weeks over a 2-day discrepancy that could have been resolved in 5 minutes if they had just called you. Glad you're finally getting your benefits!
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Dmitri Volkov
•So happy for you! Make sure to keep checking your CONNECT account and your bank account for the deposits. Sometimes they come in separate batches.
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Mei Wong
Congratulations on finally getting through and getting your claim resolved! This is such a perfect example of how broken the DEO system is - holding up someone's livelihood for 6+ weeks over a simple 2-day date discrepancy that could have been cleared up with a single phone call. It's absolutely ridiculous that people have to resort to third-party services just to reach their own state unemployment office. I'm so glad you shared your success story though, because it gives hope to others stuck in the same situation. Definitely keep us posted on when those payments actually hit your account - fingers crossed it's as quick as the agent promised!
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QuantumQuester
•This whole situation really highlights just how many people are struggling with the same DEO nightmare. I'm relatively new here but have been dealing with similar issues - my claim has been pending for 3 weeks now with no clear explanation. Reading through everyone's experiences, it's clear this isn't just bad luck but a systemic problem with how DEO handles claims. @d3125d870638 I'm really relieved to hear you finally got resolution! It gives me hope that persistence might eventually pay off. The fact that it was just a 2-day discrepancy that caused 6+ weeks of stress and financial hardship is infuriating though. No one should have to go through what you went through just to access benefits they've earned.
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