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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Update: I finally got through to DEO this morning after trying for hours! Turns out there was an issue with my employment separation reason. My employer had coded it as "quit" instead of "layoff due to lack of work" which triggered the adjudication. The agent was able to update it after I explained the situation and provided the layoff letter. She said my payments should be released within 48-72 hours. Fingers crossed! Thanks everyone for your help and suggestions. This whole process has been so stressful.
That's great news! That's exactly the kind of issue that causes adjudication holds - employer/employee disagreement on separation reason. Glad you got it sorted out. Make sure to keep claiming your weeks on schedule while you wait for payment.
Congrats on getting through and finding out what the issue was! That's such a relief. The employer coding error is unfortunately pretty common - I've seen this happen to several people where the company accidentally marks "voluntary quit" instead of "layoff" or "reduction in force." For anyone else reading this who might be in a similar situation, this is a perfect example of why it's so important to keep all your separation paperwork (layoff letters, WARN notices, etc.) and be prepared to provide them to DEO if needed. Emma's case shows how one simple coding error can hold up benefits for weeks. Hope your payments come through quickly now! Keep us posted on when they actually hit your account.
This is exactly why I always tell people to request a copy of their separation documentation from HR before leaving! So many employers make these coding mistakes, and it can delay benefits for months. Emma, you might want to follow up with your former employer's HR to make sure they have the correct separation reason on file for future reference. Glad you persisted and got it resolved - your story will definitely help others who are dealing with similar adjudication issues.
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I'm dealing with the exact same phone disconnection issue! Been trying to call DEO for the past week and getting cut off during their automated message every single time. It's like their system is programmed to fail. What's really frustrating is that I completed my ID.me verification successfully (got the confirmation email and everything), but now my CONNECT account shows some vague "pending review" status that's been stuck for over two weeks. I can't even request my certification because the system won't let me proceed. Has anyone tried calling their local CareerSource office? I'm wondering if they can help with DEO issues or at least provide some guidance on what to do when you're completely locked out of the system. At this point I'm willing to drive somewhere in person if it means talking to an actual human being who can help! The timing couldn't be worse - my savings are almost gone and I have bills piling up. This whole system feels designed to make people give up on their legitimate benefits.
I actually tried going to my local CareerSource office last month when I was having similar issues with DEO! Unfortunately, they told me they can only help with job search services and can't directly access or fix DEO/CONNECT problems. However, the staff there was really helpful and gave me some printed materials with all the DEO phone numbers and best times to call. They also suggested trying to call right at 7:30 AM sharp and mentioned that Tuesdays and Wednesdays tend to have shorter wait times than Mondays or Fridays. It's worth a visit if you're nearby - at least you'll talk to real people who understand the struggle, even if they can't directly fix your account.
I'm so sorry you're dealing with this - the DEO phone system and ID.me verification issues are absolutely maddening right now. I went through something similar last month and it took me over a week of constant calling to finally get through. A few things that helped me: First, definitely try the early morning approach everyone mentioned (7:30 AM sharp). Second, when you do get through, immediately ask for your case to be escalated to a supervisor if the first agent seems unsure about anything. Third, keep detailed notes of every call - date, time, agent name if they give it, and exactly what they tell you. This helped when I had to call back multiple times because different agents were giving me conflicting information. Also, double-check that your name appears EXACTLY the same on all your documents. My account got locked because my ID.me had my full middle name but my original application only had my middle initial. Something that small can trigger their system to flag your account as having "insufficient documentation." Hang in there - I know it feels impossible but people do eventually get through and get their accounts fixed. The system is broken but persistence does pay off eventually.
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I was in adjudication for 8 weeks earlier this year over a job separation issue and finally got approved last month. I've been so focused on just getting paid that I haven't even thought about when it all might end! Does anyone know if time spent in adjudication counts against your 12 weeks? I was unemployed that whole time but not receiving benefits.
No, time spent in adjudication doesn't count against your weeks. Your benefit year begins when you apply, but your weeks are only used when you successfully claim them. If they approved you retroactively, they should have paid you for those weeks in adjudication, and those weeks do count against your total.
Thanks everybody for clearing this up! Feeling much better now understanding that my regular benefits continue. One last question - do I need to do anything special when Dec 26 comes? Like re-apply or fill out different forms in CONNECT? Or does everything just continue automatically?
You don't need to do anything special. Just continue claiming your weeks as normal every two weeks. The only change you'll notice is that if you were receiving the federal supplement, that additional $150 will no longer appear in your payments after December 26th. Your base Florida benefit amount will continue automatically as long as you keep claiming on schedule.
@Chris King is absolutely right - no action needed on your part! Just keep doing your regular biweekly claims in CONNECT and completing your 5 work search activities each week. The system will automatically stop adding the federal $150 supplement after Dec 26th, but your base $325 will keep flowing. I went through the same thing last year when the previous federal extension ended. One day I just noticed my deposit was $150 less, but the main payment kept coming until I found work.
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Update for anyone else finding this thread with the same issue: I checked with my case from last year, and the exact timing was 37 days from my first unemployment payment with child support withheld until it appeared in my ex's account. After that, it was consistently 12-14 days for each subsequent payment. The system is frustratingly slow, but it does eventually work. Also worth noting - when the payments finally started, they came individually (not as one lump sum), but several showed up on the same day since they were all backlogged in the system.
Thanks for the update. We're at day 25 now since the first deduction. Based on everyone's experiences here, sounds like we've got another 1-2 weeks to go. I'll update this thread when it finally goes through in case it helps anyone else with the same problem.
I'm dealing with the exact same frustrating situation right now! DEO has been taking $112/week from my benefits for child support for over a month, but my ex hasn't seen a penny yet. Reading through everyone's experiences here is both helpful and infuriating - 30-45 days seems to be the norm, which is absolutely ridiculous in 2025. I tried calling both DEO and the child support office multiple times but either get disconnected or told "it's processing" with no real timeline. At least now I know this delay is unfortunately normal and not just my case being lost in the system. Going to try calling that CS number (800-622-KIDS) tomorrow to see if they show anything pending. Thanks everyone for sharing your experiences - it helps to know we're not alone in dealing with Florida's broken systems!
Liam Brown
ive been on unemployment 3 times in florida and deo has never called me once for anything ever. everything was always through connect or mail
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Noah Lee
•That was true pre-2023, but since the system updates, they've started making calls for specific situations like identity verification issues, complex adjudication, and potential fraud flags. But they follow very specific protocols as I mentioned above.
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Taylor To
This is definitely a scam - you made the right call hanging up! I work in fraud prevention and these scammers have gotten really sophisticated. They're targeting unemployment claimants specifically because they know people are anxious about their benefits and might give up info without thinking. A few red flags from your description: - Miami area code (DEO calls from official numbers) - Immediately asking for FULL SSN (they already have this) - No proper identification or claim reference Real DEO calls would reference your specific claim number, the rep would give their name/ID, and they'd never ask for your complete social. If you're ever unsure, just tell them you'll call back through official channels - legitimate reps will understand and encourage this! Keep an eye on your CONNECT messages for any real communication needs.
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