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I've been following this thread closely since I'm dealing with a similar effective date issue. Just wanted to add that when you do get through to an adjudicator, make sure to ask for a confirmation number or case reference for your effective date change request. I learned this the hard way when my first request seemed to disappear into the system and I had no way to track it. Also, if you're really struggling financially while waiting, check if your local 211 services have emergency rent assistance programs - some counties in Florida still have funds available from federal programs that can help bridge the gap while you're waiting for backpay.
This is really helpful advice! I didn't even think about getting a confirmation number - that's a great tip. I'm definitely going to ask for that when I finally get through to someone. And thanks for mentioning the 211 services, I had no idea they might have emergency rent assistance. I'll call them today to see what's available in my county. It's so frustrating that we have to jump through all these hoops just to get what we're owed, but at least there are some resources to help while we wait.
I'm dealing with the exact same situation right now! My effective date is off by about 3 weeks and I've been trying to get it fixed for over a month. The most frustrating part is getting different information from different DEO representatives every time I manage to get through. One person told me I needed to file an appeal, another said to submit a monetary reconsideration, and a third said effective dates couldn't be changed at all. It's maddening! I've tried the CONNECT message center multiple times but never get responses. Has anyone had success with that Claims Resolution Center number that William mentioned? I'm going to try calling first thing Monday morning with all my documentation ready. This whole system feels designed to wear you down until you just give up, but I can't afford to do that with rent due next week.
UPDATE: I finally got through to DEO! I used Claimyr this morning and it connected me to an agent within 20 minutes. You were right @profile1 - there was a quarterly review flag on my account plus a security issue from too many login attempts. The agent removed both holds and helped me claim my missed weeks over the phone. My account is working again! Thank you everyone for the advice.
That's awesome news @Nia Jackson! So glad you were able to get it resolved and claim your missed weeks. It's really helpful that you updated us with what worked - I'm sure others dealing with the same lockout issues will find this thread super useful. The quarterly review flag explanation makes total sense too. Thanks for sharing your solution!
Wow, what a journey! I'm dealing with the exact same situation right now - filed 3 weeks ago and stuck on pending with no way to reach anyone. Reading through all these responses has been so helpful, especially the PIN reset trick and alternative number suggestions. It's honestly ridiculous that we have to jump through all these hoops just to get basic information about our own claims. The fact that employers can just ignore DEO requests and leave us hanging is infuriating. I'm definitely going to try calling first thing tomorrow morning using the strategies mentioned here. Thanks for sharing your experience and keeping us updated - it gives me hope that there's actually a way through this mess!
I'm in the exact same boat as you and Yara! Filed about 3 weeks ago and it's been nothing but pending status with zero communication from DEO. It's so frustrating to read all these stories about how broken the system is, but at least now I have some actual strategies to try. I'm definitely going to attempt the PIN reset trick tomorrow morning - seems like that's been the most successful method for getting through to a real person. It's absolutely insane that we need "tricks" just to talk to someone about our own unemployment claims! The employer verification delay issue that Yara discovered makes so much sense though. My previous employer was pretty unresponsive even when I worked there, so I wouldn't be surprised if that's what's holding up my claim too. Thanks for sharing all this info everyone - this community is seriously more helpful than the actual unemployment office!
I've been following this thread and I'm so relieved to see you got through, Yara! I'm currently in week 4 of pending status myself and was starting to panic. The employer verification issue makes total sense - my former company is notoriously slow with paperwork. For anyone else still stuck, I want to add that I've had some luck getting through using the 833-FL-APPLY number around 12:30 PM (right after lunch). Seems like there's a small window where call volume drops slightly. Also, if you do get through to an agent, ask them to make notes on your account about the call - sometimes this helps with follow-up calls. The system is absolutely broken, but threads like this prove we can help each other navigate it. Thanks to everyone sharing their experiences and strategies!
Congrats on getting it resolved! This is such a perfect example of why the DEO system is so frustrating - your verification was actually completed but their system couldn't properly sync it. It's ridiculous that we have to jump through all these hoops and use third-party services just to access our own benefits. For anyone else reading this thread who might be dealing with similar issues, it sounds like the key takeaways are: 1. Try the email addresses that @Mateo Sanchez provided first 2. If that doesn't work, contact your state rep 3. As a last resort, the Claimyr service seems to actually work for getting through to a human The fact that you had to pay a service to talk to your own state's unemployment office is honestly insane, but I'm glad you got your money! Hope that car payment gets sorted 🙏
Totally agree - it's absolutely ridiculous that people have to pay third-party services just to access benefits they're entitled to! The DEO system is broken when basic communication requires workarounds like this. Really hope they fix these sync issues soon because no one should have to go through weeks of stress just to get their final payment. Thanks for summarizing those steps too - this thread will definitely help other people who run into the same problem!
This whole thread is a perfect case study in how broken the DEO system really is. The fact that @Nia Harris had to go through weeks of stress and try multiple workarounds just to access her final $340 payment is absolutely unacceptable. What really gets me is that the system KNEW her verification was complete - it was just stuck in some limbo status that only a human agent could manually override. This suggests the problem isn't with people not completing verification properly, but with DEO's backend systems failing to communicate with each other. I've been helping people with unemployment issues for over a year now, and the pattern is always the same: automated emails that promise resolution but don't deliver, phone systems designed to discourage calling, and verification processes that work but don't properly sync. It's like they've designed every possible barrier to make people give up on their rightful benefits. Really glad you got it sorted @Nia Harris, but it shouldn't take a village and paid services just to access unemployment benefits. The state needs to do better.
@Rebecca Johnston you absolutely nailed it - this whole situation perfectly shows how the DEO has basically created a system designed to exhaust people into giving up. The fact that Nia s'verification was sitting there completed but just needed someone to click a button is infuriating! I m'new to this community but have been dealing with similar DEO nightmares for months. It s'honestly shameful that in 2025 we still have to rely on workarounds, paid services, and basically crowdsourcing solutions just to access basic unemployment benefits. The state collects our tax dollars but can t'be bothered to make their systems actually work for the people who need help. Thanks to everyone who shared their solutions in this thread - definitely bookmarking this for future reference. This community is doing the job the DEO should be doing!
Connor Murphy
Thank you everyone for the advice! This is all super helpful. I'm going to try calling DEO tomorrow (wish me luck!) and specifically ask about backdating my claim to April. I'll make sure to document everything and use the exact terminology you all suggested. If I can't get through after a reasonable number of tries, I'll check out that Claimyr service - at this point, waiting another 2-3 months for payment isn't really an option for me. I'll update once I hear anything!
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Paolo Romano
•Good plan. One more tip: call as close to 7:30 AM as possible when their lines open. The queue fills up incredibly fast, often within the first 15-20 minutes of the day. And make sure to have your claimant ID number, social security number, and the exact date you're requesting to backdate to written down in front of you before you call.
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Miguel Alvarez
I'm dealing with a similar backdating situation right now - filed in August for work that stopped in May. One thing I learned from my research is that DEO has specific documentation requirements for self-employment backdating that aren't always clear upfront. They'll want to see proof that your business income actually ceased on the date you're claiming. For me, this meant providing bank statements showing the drop in deposits, client contracts that ended, and even screenshots of booking calendars or appointment systems showing no activity. Also, be prepared for them to ask about any unemployment benefits you might have received from other states during that period, or if you did ANY work (even odd jobs) between April and July. They're really thorough about that gap period. The good news is that if you're legitimate about when your income stopped, the backdating does eventually go through - it's just a matter of patience and persistence with their system. Has anyone else had to provide specific types of business records for their backdating approval? I'm curious what documentation worked best for people.
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