Congrats on getting the reversal! I went through this same situation last year and it's such a relief when the judge finally sees the truth. From my experience, DEO typically takes 2-3 weeks to process appeal reversals, but it can vary wildly depending on their current backlog. My advice would be to give it about 10 business days, then start calling if you don't see any movement in your CONNECT account. The key is to be persistent but patient - I know it's hard when rent is due! Also make sure to screenshot everything showing your current status in case there are any issues later. The good news is that once they do process it, you should get all your back weeks in one lump sum. Hang in there, you're almost at the finish line!

I'm going through a similar situation right now - had my appeal hearing last week and waiting to hear back from the judge. Reading through everyone's experiences here is really helpful, especially knowing the timeline expectations. It sounds like the key is being patient for about 10 business days but then being persistent with phone calls if nothing happens. @Gabriel Graham - really glad to see your status already updated! That's encouraging. For those who've been through this, did you find it helpful to keep a log of when you called and what the reps told you? I'm trying to stay organized in case I need to escalate things later.

This thread is so helpful! I'm going through something similar right now - got the vague fact finding email 3 days ago and nothing in CONNECT. Reading through everyone's experiences, it sounds like the system glitches are unfortunately really common with DEO. I'm going to follow Dylan's approach and try calling them first thing tomorrow morning. If that doesn't work, I'll look into the Claimyr service that StarSailor mentioned. It's reassuring to know that these issues do get resolved eventually, even though the whole process is incredibly stressful. Thanks to everyone who shared their experiences - it really helps to know we're not alone dealing with DEO's broken system!

I've been dealing with DEO for over a year now and this exact scenario happens WAY too often. The system glitch between their email notifications and what actually shows up in CONNECT is a known issue that they just haven't fixed. Here's what I've learned from experience: 1. Call DEO at exactly 7:59 AM - their phone lines open at 8 AM but if you call a minute early you sometimes get in the queue before the rush 2. If calling doesn't work, try the "Contact Us" form in CONNECT and specifically mention "URGENT: Fact Finding Due [your date] - No Questions Visible in Account" 3. Screenshot everything - your empty inbox, your determination page showing no pending issues, etc. This helps when you finally talk to someone The fact that this is such a common problem and they haven't fixed it is honestly unacceptable. We shouldn't have to jump through hoops just to find out what information they need from us. Good luck to everyone dealing with this mess right now!

Great to hear you got it sorted out! Your experience highlights exactly why this process is so frustrating for people. It shouldn't take multiple attempts and different methods just to get a basic tax document. For future reference for anyone reading this thread, if you're collecting unemployment benefits, I'd recommend downloading/printing your 1099-G as soon as it becomes available (usually by January 31st) rather than waiting until you need it for filing. Save yourself the headache later! Also, for those who might be in a similar situation next year - you can actually request to have federal taxes withheld from your unemployment benefits when you first apply or anytime during your claim. It's 10% of your benefit amount and can save you from owing a big chunk at tax time.

Just wanted to add another tip for anyone still struggling with this - if you're having trouble with the CONNECT website, try logging in during off-peak hours (early morning or late evening). I've noticed the site tends to be less buggy when fewer people are using it. Also, make sure you're using the full desktop version of the site rather than mobile - the mobile version seems to have more issues with document downloads. One more thing - if you do end up calling DEO, have all your information ready: claimant ID, Social Security number, dates you collected benefits, and your current address. The agents can usually email or mail the 1099-G while you're on the phone if their system is working properly that day.

This is absolutely maddening! I'm a new filer (just submitted my claim last week) and reading through all of these experiences has me terrified that I'm going to run into the same wall. I had NO IDEA about the EmployFlorida requirement - like everyone else here, there was nothing obvious in the CONNECT application that made this seem urgent or mandatory. I'm registering right now before I even wait to see if there's a problem with my claim. It's honestly shocking how many people are getting trapped by this same hidden requirement. The fact that DEO reps themselves don't always know about the connection between the systems is just beyond comprehension. How is this legal?? They're essentially withholding benefits because of a registration requirement that they barely mention and certainly don't emphasize. Going to complete the full EmployFlorida registration today (profile, resume, skills assessment, work history - everything mentioned in this thread) and then probably call DEO to make sure everything is linked properly. Thank you all for sharing your experiences - this thread should be pinned at the top of this community because clearly TONS of people are running into this same trap.

This thread is incredibly eye-opening and honestly infuriating! I've been dealing with unemployment claims in Florida for my family members over the years, and the EmployFlorida registration requirement has ALWAYS been poorly communicated. What's worse is that even when you know about it, the systems don't always sync properly between CONNECT and EmployFlorida. A few additional tips based on my experience helping others navigate this mess: 1. After completing your EmployFlorida registration, log back in after 24-48 hours to make sure all sections saved properly - I've seen cases where parts of the profile randomly disappeared 2. When you call DEO, specifically ask them to "verify the EmployFlorida system integration" - use those exact words because some reps know that specific process 3. If possible, complete your registration on a desktop computer rather than mobile - the EmployFlorida site has issues on phones that can cause incomplete submissions The fact that this community thread has become the most comprehensive guide to solving this problem (instead of official DEO documentation) really says everything about how broken the system is. Florida needs to completely overhaul how they communicate these requirements during the initial application process. No one should have to wait 7+ weeks to discover a hidden requirement that should have been explained upfront!

Just wanted to jump in and share my own DEO horror story + some hope! I was stuck in pending hell for 8 weeks with an "adjudication issue" that nobody could explain. Tried the marathon hold sessions (my record was 4 hours 15 minutes before getting disconnected - wanted to throw my phone across the room). What finally worked was a combination of the strategies mentioned here: 1) Called at exactly 7:30am on a Tuesday and got through in 38 minutes, 2) Had ALL my documentation ready (claim number, SSN, employer info, separation details), and 3) My state rep's office had already submitted an inquiry the week before which apparently flagged my case as "expedited." The agent told me the rep's inquiry moved me to a priority queue. Got my first payment 4 days later after 2 months of nothing. The system is absolutely broken but don't give up - these strategies DO work when combined. Also want to echo what others said about Claimyr - used it once and it worked but honestly the 7:30am approach was just as effective and free. Hang in there everyone, we shouldn't have to fight this hard for our own benefits but at least we're fighting together! 💪

Just stumbled across this thread while researching DEO issues and honestly it's both devastating and inspiring to see how everyone is supporting each other through this nightmare. I'm currently on week 4 of pending status with what they're calling a "wage verification issue" - apparently my former employer hasn't responded to their request for information, and now I'm stuck in limbo waiting for them to follow up. The most frustrating part is that I have all my pay stubs, W2, and employment verification letter ready to go, but there's no way to upload them or get anyone to accept them! I've tried calling 15+ times and either get busy signals or 2+ hour holds that end in disconnections. Definitely going to try that 7:30am strategy everyone's talking about - the success stories give me hope that there IS a way through this mess. Also planning to contact my state rep's office today after seeing how effective that's been for others. It's absolutely ridiculous that we need to become strategic masterminds just to access our own unemployment benefits, but this community proves we're stronger together. Thank you all for sharing your experiences and actual solutions - you're literally keeping people afloat when the system is designed to make us drown! 🙏