Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Here's what might be happening - check if the extra money is exactly $600 or if it's some other amount. If it's not precisely $600, it could be back pay from a previous adjudication or appeal. If it is exactly $600, that's concerning because it matches the old FPUC amount, which suggests a system error. Either way, you need to speak with a DEO agent directly to clarify. Make sure to check both the "View and Maintain Account Information" section AND the "Determination, Pending Issues and Decision Summary" section of your CONNECT account for any notices.
You're right - I just double-checked and it's actually $574 extra, not exactly $600. Looking at my payment history more carefully, it seems like there might have been weeks from last year where I was underpaid? But there's no explanation. I'll try to get through to a DEO agent tomorrow morning to ask about it. Thanks everyone for the help!
That's definitely sounding like back pay from a previous issue that was resolved in your favor. Still worth confirming with DEO to make sure you know exactly what it's for and if there will be any more payments coming. Let us know what they say after you speak with them!
Will do! I'll update after I talk to them. Fingers crossed it's money I can actually keep!
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After battling with DEO for weeks over a similar hold, I finally got through using the Claimyr service the other commenter mentioned. It really does work - connected me to a DEO agent in about 15 minutes after I'd been trying for days on my own. The adjudicator told me these incarceration holds are automatically triggered by their system and require manual review. He cleared mine immediately after verifying my identity. The key is getting to an actual adjudicator who has the authority to remove these holds. Regular call center agents can't help with these specialized issues.
That's good to know! Was the service expensive? Seems crazy we have to PAY just to access a government service our taxes already fund!!! But at this point I'd pay anything to get my issues resolved.
@system_critic Not expensive considering I was about to miss a car payment. Worth it just to get the issue fixed. The adjudicator actually told me they've been having issues with their automated cross-checking system pulling outdated records. She said many people have been experiencing these incarceration holds incorrectly.
Thanks for the additional info. I'm going to try calling one more time tomorrow morning, but if that doesn't work, I'll definitely look into that service. I'm supposed to be receiving benefits to handle financial hardship, not dealing with even more stress from false flags in their system. Appreciate everyone's help with this!
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never trust unexpected money from DEO. I got a random deposit once and spent it then got hit with a $1200 overpayment notice 3 months later. now they take 25% of every payment to pay it back. call them!!!!!
THIS!!! The DEO's mistakes always become YOUR problem! Their computer system is from like 1995 and they make errors constantly!
UPDATE: I finally got into my payment history section on CONNECT and found that this payment was for a week from about 6 weeks ago that had been marked as 'pending adjudication' because I had reported some part-time income. Looks like they finally approved it and released the payment. I'm still going to claim as normal on the 15th since those are different weeks. Thanks everyone for your help!
Glad you figured it out! This is exactly what I suspected. The DEO is working through a backlog of adjudications right now. Make sure you keep claiming on your regular schedule for current weeks.
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She had to email them copies of her DEO notices and ID plus fill out a form authorizing them to act on her behalf. But they walked her through exactly what they needed - very straightforward. Good luck!
UPDATE: Thanks for all the advice everyone! I tried both the Claimyr service AND contacted my state rep's office. The Claimyr thing got me through to a DEO agent who confirmed there was a "system flag" on my account, but she couldn't remove it herself. However, 2 days after contacting my state rep's office, I got a call from someone at DEO who said they were reviewing my case as a priority due to the legislative inquiry! My dashboard updated this morning and shows all my payments as "processed" - hopefully hitting my account in the next couple days. I'll update again when I actually see the money. THANK YOU ALL!
This is great news! The legislative route often works well for these system issues. Make sure to double-check that all your weeks were included in the payment calculation - sometimes they miss weeks during these manual overrides.
Maya Patel
@OP If you keep having trouble getting through on that number, seriously consider using Claimyr. The regular DEO lines are completely overwhelmed. I spent 3 days trying to get through before using their service. When you're dealing with $600 of unexpected money, you want to get it sorted out quickly. Just make sure you have your claimant ID and all your info ready when you do get through to an agent.
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Liam Mendez
•I ended up using them too after trying for WEEKS to get through about my overpayment. Say what you want but at least I FINALLY got to talk to someone instead of calling 50+ times a day.
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Sophia Nguyen
this happened to my roomate last yr. turned out they had calculated her wages wrong from her w2 job and it was backpay. but she had to call like 100 times to find out lol. good luck!!
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