I'm dealing with this exact same issue right now! Filed my appeal 6 weeks ago for a voluntary quit vs layoff dispute and have been so confused about why some weeks show "appeal" while my recent ones are "pending." Reading through everyone's experiences here has been incredibly helpful - I had no idea that pending weeks could potentially be processed separately from the appeal. I've been calling EDD for the past week trying to get through to someone who can explain what's happening with my account. What's really frustrating is that the EDD website doesn't explain any of this clearly. You just have to figure it out through trial and error or find communities like this where people share their actual experiences. @Maya Lewis I hope you were able to get through to someone! Your situation sounds identical to mine and several others here. For everyone still waiting - I'm going to keep trying the Claimyr suggestion that @Kaiya Rivera mentioned since regular calling hasn't worked for me yet. Will update if I learn anything new about how they handle pending weeks during appeals.

I'm new to this community but currently dealing with the exact same situation! Filed my appeal about 4 weeks ago for voluntary quit vs layoff and have been so confused about why some weeks show "appeal" while my most recent certifications are "pending." This thread has been incredibly eye-opening - I had no idea that pending weeks could potentially be processed separately from the appeal. Like everyone else here, the EDD website gives absolutely zero explanation about what these different statuses actually mean during an appeal process. Based on all the helpful advice shared here, I'm going to start calling EDD this week to specifically ask about my pending weeks. It's really encouraging to see that multiple people have successfully gotten their pending weeks paid while their appeal was still ongoing. @Maya Lewis really hoping you were able to get through to someone and got some clarity! Your situation sounds exactly like what I'm experiencing. Will definitely keep checking back to see if anyone gets updates from EDD about how this whole process actually works. Thanks to everyone who shared their experiences - it's such a relief to find people who understand how stressful and confusing this whole situation is!

I went through something similar last year! The key thing is don't panic - they really do call within that 7-day window they mentioned in the voicemail. In my experience, they usually try again around the same time of day as the original missed call, so maybe try to keep your schedule lighter around 2-3pm over the next few days. Also, make sure your voicemail greeting is professional and mentions you're expecting an important call from EDD - sometimes that helps them know they have the right person. The fact that they left a voicemail is actually a good sign that your case is still active. Hang in there!

I've been through this exact situation multiple times with EDD! The fact that they called and left a voicemail saying they'll try again within 7 days is actually really good - it means your case is still active and they're following protocol. A few tips from my experience: 1) They often call around the same time as the missed call, so try to keep 2-3pm free for the next week, 2) Make sure your phone isn't set to auto-reject unknown numbers, 3) Have all your documents ready because when they do call back, they usually want to complete the interview right then and there. The waiting is super stressful but you're not going to lose your benefits over this - they know their scheduling is unpredictable. Just stay available and keep checking your UI Online account for any updates!

This is such a fantastic thread for anyone dealing with EDD application errors! Giovanni, your positive outcome really shows that being proactive and honest about mistakes is always the right approach. The way the EDD rep handled your situation professionally and documented it as a "claimant-reported correction" is exactly how these things should work. Your experience demonstrates that EDD really does distinguish between honest errors and intentional fraud - which is so reassuring for everyone here who's been stressed about similar issues. Thank you for taking the time to share both your initial concern and the successful resolution. This kind of real-world guidance is invaluable for our community!

This thread has been incredibly reassuring to read! I'm dealing with a similar situation where I accidentally put my separation date as voluntary quit instead of layoff on my initial application. I've been absolutely terrified to contact EDD because I thought they'd automatically assume I was trying to commit fraud. But Giovanni's experience really shows that being honest and proactive is the way to go. The fact that the rep documented it as a "claimant-reported correction" and was understanding about the honest mistake gives me so much confidence. I'm definitely going to call them tomorrow and explain the error. Thank you for sharing your positive outcome - it's exactly what I needed to hear to stop panicking and take action!

Hey everyone! Just wanted to add my voice to this thread as someone who literally just went through this exact same situation last week. Got the certification email on Monday, but couldn't find the actual certification option anywhere in UI Online for 4 days straight. I was starting to lose my mind thinking I'd somehow broken my claim! What finally worked for me was a combination of several things people mentioned here: - Used Chrome in incognito mode instead of my usual Firefox - Logged in around 9pm instead of during the day - Went directly to the "Certify for Benefits" link in the main menu instead of looking on the homepage - Turned off my VPN and ad blocker temporarily Boom - suddenly all my certification weeks were there like they'd been waiting the whole time! It's honestly insane how finicky EDD's system is, but at least there's a pattern to the madness. For anyone still struggling with this - don't panic! The email notification system is just way ahead of the actual UI Online interface. As long as you got the email, your claim is processing normally. The no interview thing is actually great news (like others said), and the mail delays are unfortunately just standard EDD slowness. If the tech troubleshooting doesn't work after a few days, definitely try calling. It's a pain but sometimes there really are backend glitches that only a rep can fix. This community has been so helpful - glad we can all help each other navigate this confusing system! 💪

Just wanted to share a quick update and some additional troubleshooting that might help others! I was dealing with this exact same issue about two weeks ago - got the certification email but nothing showed up in UI Online for almost a week. What ended up working for me was something I haven't seen mentioned yet: I had to update my browser to the latest version. I was using an older version of Safari and apparently EDD's site has some compatibility issues with outdated browsers. Once I updated and cleared all my cookies/cache, the certification weeks appeared immediately. Also wanted to mention for anyone still struggling - if you're on a work computer or using public WiFi, that can sometimes cause issues too. I initially tried troubleshooting from my office laptop and nothing worked, but when I got home and used my personal computer on my home internet, everything loaded properly. The whole experience was super stressful but this thread really helped me realize it's just a common EDD system quirk. For anyone currently dealing with this - don't give up! Try different combinations of browsers, devices, and times of day. And if all else fails, that 8am calling strategy really does work (took me about an hour of redialing but I eventually got through). Thanks to everyone who shared their experiences here - this community support makes navigating EDD's broken system so much more manageable! 🙏

I went through this exact same situation about 8 months ago when I started a healthcare administration program! The stress of seeing those payments switch to pending is absolutely horrible when you're depending on that money. Here's what I learned that might help speed up your process: 1. Definitely submit that DE 1449T form ASAP like everyone mentioned, but also call EDD the same day you submit it to confirm they received it. Sometimes forms get lost in their system and calling creates a paper trail. 2. Your IT security program should have no problems getting approved - tech certifications are exactly what EDD loves to see since there's such high demand for cybersecurity professionals right now. 3. One thing I didn't see mentioned yet - if you have any military background or are receiving other benefits (like SNAP), mention this when you submit your CTB application. EDD sometimes fast-tracks applications for veterans or people in financial hardship situations. 4. Keep certifying every two weeks and continue your work search until you get the official approval letter. I made the mistake of assuming I could stop job searching once I submitted the form and it caused issues later. The whole process took me about 5 weeks from start to finish, but when my CTB got approved, all my pending payments came through as one big deposit. It was such a relief! Your situation sounds very similar to mine so I'm confident it'll work out. The waiting is awful but you're doing everything right by getting into a program that'll improve your job prospects long-term.

I'm currently going through this exact same process - started a digital marketing certification program 10 days ago and my UI payments immediately went to pending status. Reading through everyone's experiences here has been incredibly helpful and honestly a huge relief knowing this is such a common issue! Just wanted to add a few things I've discovered that might help others: 1. When I called my school's financial aid office about the situation, they actually had a template letter they provide to EDD along with the DE 1449T form that specifically outlines how their program meets EDD's requirements for in-demand skills. Definitely worth asking your school if they have something similar - it seems like schools deal with this regularly. 2. I found out that you can actually upload documents directly through your UI Online account rather than mailing them, which should speed up processing time. Look for the "Upload Documents" section when you log in. 3. My program director mentioned that EDD has been processing CTB applications much faster lately (around 2-3 weeks instead of the 4-6 weeks it was taking earlier this year), so that's encouraging news for all of us waiting! The financial stress is definitely real though. I'm lucky I have a small emergency fund to cover this month's bills, but I know not everyone has that cushion. It's frustrating that EDD doesn't make this transition process clearer on their website - seems like they could prevent a lot of anxiety by better explaining the CTB requirements upfront. Thanks to everyone who shared their experiences and timelines. It really helps to know what to expect and that it does get resolved eventually!