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This is a really frustrating situation, and I'm sorry you're dealing with on top of the already stressful unemployment process. Here's what I'd recommend: 1. **Report the immediately** - Contact 's hotline and file a report online through their reporting system. You'll want to document that someone fraudulently claimed benefits in your name from 4/21 to 8/21. 2. **Get everything in writing** - When you have your interview, bring documentation proving you were employed during that period (pay stubs, W-2s, employment verification letters). This will help clear up the fraudulent claims. 3. **Contact your bank** - If your debit card was compromised, report it to Bank of America immediately and request a new card. 4. **Keep detailed records** - Document every call, every conversation, and every piece of correspondence. Note names, dates, and reference numbers. 5. **Be persistent** - Unfortunately, resolving issues often requires multiple calls and follow-ups. Don't give up on those 20+ weeks of legitimate benefits you're owed. The good news is that since you have employment records proving you were working when the fraudulent claims were made, you should be able to clear this up. It's just going to take patience and persistence with the system. Good luck!
@Brianna Schmidt This is excellent advice! I d'also add that when you re'documenting everything for the report, try to get copies of your bank statements showing you never received or used any payments during that 4/21-8/21 period when you were working. That additional proof can really help strengthen your case that someone else was fraudulently using your claim. Also, if you haven t'already, check your credit reports to make sure no other accounts were opened in your name. Identity theft sometimes goes beyond just one account. Stay strong - dealing with both AND delays is incredibly stressful, but you have solid evidence on your side since you were legitimately employed during the fraudulent period.
I'm so sorry you're dealing with this nightmare situation! Having both and delays is incredibly stressful. A few additional thoughts to add to the great advice already given: **For the issue**: When you report it to EDD, ask specifically for a " affidavit" form - this creates an official paper trail. Also request that they place a security freeze on your while the is investigated. **For the interview**: Don't just bring pay stubs - if possible, get a letter on company letterhead from your HR department stating your exact employment dates from 4/21-8/21. This carries more weight than just pay stubs alone. **Phone strategy**: Keep calling! I know it's exhausting, but different reps will give you different answers. If someone seems unhelpful or rushes you off the phone, call back and try again. Document which numbers work best and what times you had success getting through. **Timeline expectations**: Unfortunately, cases can take months to resolve, but don't let them drag it out indefinitely. After 30 days, start escalating to supervisors and consider contacting your local assembly member's office - they often have direct lines to that can help move cases along. You're absolutely right that 20+ weeks is an insane amount of time to wait. Keep fighting for what you're owed - you have solid proof you were working legitimately. Hang in there!
I'm dealing with this same verification code issue right now and it's so frustrating! I've been locked out for almost 24 hours trying to check if my weekly payment posted. Reading through everyone's suggestions here is really helpful - I had no idea about trying the website instead of the mobile app or checking spam folders for the email codes. One thing I wanted to add that might help others - I just discovered you can also text "BAL" to 22622 from the phone number associated with your Money Network account to get your current balance sent back as a text message. It's not as detailed as logging into the app, but at least it lets you quickly verify if your payment went through while you're troubleshooting the login issues. Going to try the website version and calling early tomorrow morning like others suggested. Thanks everyone for sharing what worked for you - this community is a lifesaver when dealing with these technical problems!
Thanks for that text message tip! I had no idea you could text "BAL" to get your balance - that's actually really useful for quick checks when the app is acting up. I'm going to save that number in my contacts right now. I've been in the same boat trying to verify if my payment posted and it's such a relief to have a backup way to check without having to deal with the app login issues. Really appreciate you sharing that trick!
I'm having the exact same issue and it's driving me insane! Been trying for 3 days now and the verification codes just won't come through no matter what I try. I've been reading through all these suggestions and they're super helpful - definitely going to try the website version instead of the app and check my spam folder. One thing that's really bothering me is how unreliable this whole system is when we depend on it for our basic needs. Like, this is our unemployment money and we shouldn't have to become tech experts just to access our own funds! The old Bank of America system had its issues but at least it was more consistent. Going to try calling at 7 AM tomorrow and see if I can get through to someone who can help. In the meantime, I'm also going to look into switching to direct deposit like so many people recommended - seems like that's the best long-term solution to avoid these Money Network headaches altogether. Thanks everyone for sharing your experiences and solutions. It really helps to know I'm not the only one dealing with this mess!
I completely feel your frustration! Just went through this exact same nightmare a few weeks ago and you're absolutely right - we shouldn't need to be tech troubleshooters just to access our unemployment benefits. The system really needs to work better for people who are already dealing with financial stress. The 7 AM call strategy definitely works - I got through in under 15 minutes when I called right when they opened. Also, the direct deposit switch was a game changer for me. You can set it up in your UI Online account and it takes about 1-2 weeks to take effect, but then you never have to deal with Money Network app issues again. One other thing that helped me while I was switching over - if you have the physical card, you can still use ATMs at most banks and grocery stores to check your balance and withdraw cash even when the app isn't working. At least that way you can verify your payments posted while you're getting the direct deposit set up. Hang in there!
As someone who just went through this exact process, I can confirm everything others have said about part-time work + partial UI being financially better than full unemployment alone! I was terrified at first too, but it's actually been great. A few additional tips from my experience: - Your first certification after starting part-time work might take a day or two longer to process, so don't panic if it's not instant like before - If you have questions about specific scenarios, EDD's website actually has a decent FAQ section buried under "Partial Benefits" - took me forever to find it but it answered a lot of my concerns - The cafe environment will be perfect for building confidence and getting back into a work routine while job hunting I started part-time at a local retail store 3 months ago while collecting partial benefits, and I'm making about $200 more per week combined than I was on full unemployment. Plus I just landed a full-time position that starts next month (partly through a customer connection!). You're absolutely making the right decision. Take the cafe job, set up your tracking system, and don't stress about the EDD side - their system really does handle everything automatically once you report accurately. You've got this!
This thread has been incredibly helpful! I'm in a very similar boat - lost my restaurant management job 5 weeks ago and just got offered a part-time barista position at a small coffee shop (about 15-18 hours/week at $17/hour). I was so worried about messing up my unemployment benefits that I almost turned it down, but reading everyone's success stories here has given me the confidence to accept it. The advice about keeping meticulous records really resonates - I'm going to start using a time-tracking app right away and take photos of my schedule like several people suggested. It's clear that being organized and 100% honest with reporting is what makes this work smoothly. One thing that really stood out to me is how many people mentioned the networking benefits of part-time work. I hadn't considered that working in a coffee shop could lead to connections for full-time opportunities, but it makes total sense - you meet so many different professionals throughout the day. Thanks to everyone who shared their experiences! This community has been a lifesaver for navigating this confusing system. I'm going to accept the barista job and start building that documentation system everyone recommends. Here's to making more money combined than on unemployment alone while staying active in the workforce!
Welcome to the community! You're definitely making the smart choice accepting that barista position. I'm pretty new to this whole process too (just started my part-time job a few weeks ago), but from what I've learned here, you're going to be in a much better financial position with the combined income. The coffee shop environment sounds perfect - you'll definitely meet tons of different people throughout the day, and who knows what opportunities might come up through casual conversations with customers! Plus keeping those customer service skills sharp while you look for management positions will only help in interviews. I've been using the time-tracking app approach that others mentioned and it's been a game changer for staying organized. Way better than trying to remember hours worked days later when you're certifying. The photography backup system for schedules is genius too - gives you that extra layer of documentation if EDD ever asks questions. You're going to do great! It's so encouraging to see more people successfully navigating this part-time work + partial UI combination. Good luck with the new job!
I'm currently going through this exact same process - just received my eligibility questionnaire yesterday after being on unemployment for about 5 weeks following a layoff from my landscaping job when our commercial property maintenance contract ended. Reading through all these experiences has been incredibly reassuring! What really helped calm my nerves was realizing that this is just standard operating procedure, especially for those of us in construction and trades where project-based work is the norm. I spent way too much time initially worrying that there was some problem with my claim, but it sounds like EDD just needs to verify everything matches up between what we reported and what our employers said. I'm planning to follow everyone's advice here - gather all my documentation (I have my contract completion letter and final paycheck stub), fill it out in one sitting to stay consistent, and send it back with tracking within a day or two of completing it. The tip about writing out a timeline first before filling out the official form is genius - definitely going to do that to make sure all my dates are accurate. Thanks to everyone who shared their experiences, especially the former EDD employee who explained these are automatic quality assurance checks. It's amazing how much less stressful this seems when you understand it's just routine paperwork rather than a red flag. Here's hoping both Jamal and I sail through this process smoothly!
This whole thread has been such a lifesaver! I was losing sleep over this questionnaire but reading everyone's experiences - especially from people in construction and trades - has really put my mind at ease. It's so helpful to see that project-based layoffs are routine for EDD and that these questionnaires are just standard quality checks rather than red flags. I love how supportive this community is - everyone sharing their timelines, tips, and reassurance. Leo, sounds like we're both going to handle this just fine with all this great advice. Good luck with your questionnaire! I'm feeling much more confident about the whole process now.
I'm a construction worker who went through this same process about 6 months ago after being laid off from a bridge repair project. Just wanted to add my voice to all the reassuring responses you've gotten - this questionnaire is absolutely routine for our industry! The key thing that helped me was understanding that EDD sees construction layoffs due to project completion literally every single day. When I called to ask about the timing (I was also confused since I'd been approved and certifying for weeks), the rep told me it's actually more unusual for construction claims NOT to get these questionnaires. Your situation sounds textbook - laid off after 3 years when the project ended, already approved and certifying successfully. That termination letter stating "end of project" is golden. When I filled mine out, I made sure to be really clear about the temporary nature of construction work and that the layoff was purely due to lack of available projects. One small tip: if your questionnaire asks about "availability for work," make sure to emphasize that you're actively seeking new construction projects/positions. Sometimes they want to confirm you're not just waiting for your old job to call you back. The whole thing was way less scary than I built it up to be. Filled it out, sent it back with tracking, and never had another issue. Since you've got legitimate documentation and a clear-cut layoff situation, you're going to be absolutely fine. Construction workers stick together - you've got this!
Giovanni Mancini
Just following up - were you able to get this resolved? Another option I forgot to mention is visiting an America's Job Center (AJCC) in person. They can sometimes expedite these kinds of issues by connecting with EDD liaisons directly. Bring your ID and any EDD correspondence you have.
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Jamal Wilson
•Partial success! I used Claimyr to get through to EDD yesterday and explained the issue. The rep confirmed my account WAS created in Money Network but with my name misspelled (they had "Micheal" instead of "Michael"). Once I called Money Network back with the exact spelling they had, they found my account immediately! Card should arrive next week, and they're expediting it. Thanks everyone for the help - this thread literally saved me from a financial disaster.
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Grace Thomas
That's awesome news that you got it sorted out! The name spelling issue is such a common problem but most people don't think to check that. Really glad the community here could help you avoid missing rent. For anyone else reading this thread - definitely save this info because the Money Network migration has been causing similar issues for months. The key takeaways seem to be: 1) Get the EXACT spelling/formatting EDD has on file, 2) Ask for your BIC number, 3) Paper check backup option exists, and 4) Services like Claimyr can help you actually reach EDD reps. Hope your card arrives on time!
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Noah Ali
•This is such a relief to read! I'm dealing with a similar Money Network issue right now and was starting to panic. The spelling mistake thing is so frustrating but at least now I know what to ask for. Quick question - when you called Money Network back with the correct spelling, did they make you verify anything else or was it pretty straightforward once they found your account? Also really appreciate everyone sharing the Claimyr tip, definitely going to try that since I've been getting nowhere with regular EDD calls.
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