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- Redial until on hold
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- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The menu shortcut is great but the real bottleneck is the 'we're too busy' message. No shortcut can fix that - you just have to keep redialing until you get lucky with timing.
Exactly. The menu takes 2 minutes, the redialing takes 2 hours. The shortcuts help but don't solve the core problem.
This is why I think the callback services make sense. They handle all the redialing automatically while you do other things.
Start calling at 7:55am sharp. Make your coffee the night before, set multiple alarms, and be ready to dial right before they open. Those first few minutes after 8am are your best shot at getting through.
This is so true! I tried calling at 8:15am yesterday thinking I was being early and it was already impossible to get through. The competition for those first few minutes must be insane. Do you have any backup times that work if you miss the 8am window?
If you miss the 8am window, try again around 10:30am and 2:30pm - those seem to be mini sweet spots when people give up for coffee breaks or lunch. But honestly, missing that first 8am rush usually means you're looking at hundreds of redials for the rest of the day.
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I'm so sorry you're going through this Money Network disaster! I just joined this community after dealing with a very similar situation last month. My card was declining everywhere for almost 2 weeks and I was on the verge of losing my apartment. A few additional tips that worked for me: 1. Try calling Money Network and asking for a "transaction history review" - sometimes they can see failed attempts that reveal what's actually causing the declines (in my case it was a weird geographic restriction even though I was in California) 2. If you have a CVS or Walgreens nearby, try getting cash back with a small purchase. Their systems sometimes work when regular ATMs don't. 3. Check if your local library or community center has financial assistance resources - some have emergency funds specifically for people dealing with benefits payment issues. The virtual card suggestion from everyone here is brilliant - that's what kept me going while waiting for resolution. And definitely pursue that direct deposit option! I switched over as soon as I could and it's been smooth sailing since. When you call EDD Monday, come prepared with exact dates, amounts, and error messages. I found that being very specific about the technical details helped the reps take me more seriously. And don't let them brush you off - you've done everything right and this is 100% a system failure on their end. You're going to get through this! This community has your back and there are real solutions, even if the system makes it unnecessarily difficult. Keep us posted! 🙏
Thank you so much for these additional suggestions! The "transaction history review" tip is really smart - I never would have thought to ask for that specifically, but it makes total sense that they might be able to see patterns in the failed attempts that could reveal the actual problem. A geographic restriction would be so frustrating, especially when you're trying to use the card in the same state! I'm definitely going to try CVS and Walgreens for cash back - there's both within walking distance of my apartment, so that could be a quick way to get some emergency cash while I'm working through all the other solutions. And I hadn't thought about checking with the library for financial assistance resources - that's such a thoughtful suggestion. I've been keeping notes but I'll make sure to organize them with exact dates, times, and error messages before calling EDD on Monday. You're absolutely right that being specific with technical details seems to help get taken more seriously rather than just saying "my card doesn't work." It's so encouraging to hear from someone who went through almost the exact same timeline (2 weeks of declines, nearly losing housing) and came out the other side successfully. This community has been such a lifeline - I can't believe how many practical solutions everyone has shared that the actual customer service people never mentioned! Will definitely keep everyone updated on what works. Fingers crossed I can get this resolved quickly and switch to direct deposit so I never have to deal with these nightmare cards again! 🤞
I'm so sorry you're going through this Money Network nightmare! I just joined this community after seeing all the helpful advice here. I went through something very similar about 6 weeks ago and it was absolutely maddening. A few things that eventually worked for me that I haven't seen mentioned yet: 1. Try using your card at Target - their payment system seemed to process Money Network cards even when other major retailers couldn't. I was able to get cash back there when everywhere else failed. 2. Call Money Network and ask them to check for "daily spending limits" that might have been automatically set. Mine had somehow been set to $0 without any notification, which explained why everything was declining. 3. If you have any local credit unions, call them directly and ask if they can process a cash advance over the phone with your Money Network card info. Some smaller institutions have more flexibility with these situations. The direct deposit option everyone's talking about is definitely the way to go - I switched as soon as I found out about it and haven't had a single issue since. When you call EDD on Monday, be persistent about getting transferred to someone who can actually help. I had to ask to speak to a supervisor twice before getting someone who could process the emergency payment request. Document everything and don't let them make you feel like this is your fault - it's clearly a widespread system failure. You've got this! This community has been so helpful for navigating these ridiculous situations. 💪
Thank you for these additional suggestions! The Target tip is really interesting - I wouldn't have thought to try them specifically, but there's one just down the street from me so I'll definitely give that a shot tomorrow. The idea that their payment system might handle Money Network cards differently than other retailers makes sense. The daily spending limit being set to $0 without notification is absolutely infuriating! That's exactly the kind of hidden issue that seems to be plaguing so many of us. I'm going to call first thing tomorrow morning and specifically ask them to check for ANY automatic limits that might have been applied to my account without warning. I love the idea of calling credit unions directly about cash advances over the phone - that's such a creative solution that I never would have considered. There's a local credit union that I've seen advertised around town, so I'll look up their number and give them a try. It's so encouraging to hear that you successfully got through to someone at EDD who could process an emergency payment after being persistent about supervisor transfers. I'm mentally preparing myself for a marathon of phone calls on Monday, but knowing that others have pushed through and gotten results gives me hope. This community has been absolutely incredible - I've learned more practical solutions from reading these comments than from all my calls to customer service combined! Will definitely keep everyone updated on what works. Thanks for adding to the collective knowledge here! 🙏
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@Liv Park - glad you figured out where your payment went! Just wanted to add that when you re-enroll for direct deposit, make sure to wait until you see "Direct Deposit" confirmed in your UI Online payment history before assuming future payments will go to your bank. Sometimes there's a delay between when you enroll and when it actually takes effect. Also, keep that debit card active until you're 100% sure direct deposit is working - I learned this the hard way when I was switching between payment methods last year.
@Nia Wilson That s'really smart advice about keeping the debit card active during the transition! I definitely would have made that mistake. I found my old card and sure enough, the payment is there. Going to re-enroll for direct deposit more carefully this time and make sure I see it confirmed before my next certification. Thanks everyone for helping me solve this - I was so stressed thinking my money had disappeared!
Just wanted to share my experience since I went through something very similar a few months ago! When I switched from the debit card to direct deposit, my first payment also got sent to the old card even though I had enrolled in direct deposit. It turned out that EDD requires one full processing cycle after you enroll before direct deposit actually kicks in. So if you enrolled right before or after your last certification, that payment might still default to the debit card. The key thing I learned is to always check the payment method shown in UI Online for each individual payment, not just assume it's using your preferred method. Also, if you do find your payment on the debit card, you can transfer it to your bank account through the Money Network website or ATM - just watch out for transfer fees!
This is such valuable information! I wish EDD made this processing cycle requirement more clear when you're enrolling. It would save people a lot of panic when their first payment doesn't show up where they expect it. The tip about checking each individual payment method in UI Online is gold - I'll definitely be doing that going forward. Quick question about the transfer fees from the debit card - do you remember roughly how much Money Network charges for bank transfers? I want to factor that in when deciding whether to wait for direct deposit to kick in properly or just transfer from the card.
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Dylan, this is such an encouraging update! Really happy to see your status changed to "paid" after 12 days - that gives me hope for my own situation. I won my appeal about 8 days ago and have been obsessively checking my account every day. It's reassuring to know that the system does eventually update even if it takes a couple weeks. The advice everyone's given here about calling your bank is spot on. I had a friend who got their large unemployment backpay held for 3 days because the bank flagged it as suspicious. Definitely worth a quick call to avoid that headache. Thanks for keeping everyone updated throughout your process - it really helps those of us going through the same thing to have realistic expectations. Hoping that deposit hits your account today!
Hey Landon! That's awesome that you won your appeal too - 8 days in is still pretty early so don't get too anxious yet. From what I've learned reading through everyone's experiences here, it seems like the 10-14 day range is pretty typical, so you're probably getting close! The bank tip is definitely worth following up on. I never would have thought about that but it makes total sense that they'd flag a big government deposit as potentially suspicious. Better to be proactive than deal with unexpected holds when you're already stressed about money. This whole community has been such a lifesaver throughout this process. It's so much easier to stay sane when you know other people have gone through the exact same thing and come out the other side. Fingers crossed both our deposits come through soon! 🤞
This thread has been incredibly helpful! I'm currently waiting for my appeal decision (hearing was last week) and seeing Dylan's timeline gives me so much hope. It's reassuring to know that 12 days to see status change to "paid" is actually pretty good compared to some of the longer waits people have experienced. The tip about checking certification history is huge - I had no idea you might need to go back and certify for weeks you missed during disqualification. Definitely going to make sure I'm caught up on that once I get my decision. Also really appreciate everyone mentioning the bank deposit limits issue. That's something I never would have thought of but makes total sense that a large lump sum could get flagged. Going to call my bank preemptively once I know my appeal outcome. Dylan, hope that money hits your account today! Thanks for sharing your experience throughout this whole process - it really helps those of us still waiting to know what to expect.
Fatima, sounds like you're in a really similar situation to where I was just a couple weeks ago! The waiting after the hearing is honestly the worst part - at least during the hearing you feel like you're actively doing something, but then it's just... waiting and hoping. Definitely double-check those certifications once you get your decision. I was lucky that I kept certifying even while disqualified, but I've seen people here who had to go back and do like 8-10 weeks retroactively which added even more delays. One thing that helped me during the wait was making a little checklist of all the things to follow up on once the decision came through - checking certifications, calling the bank about deposit limits, making sure my address was current, etc. Made me feel a bit more in control of the situation. Really hoping you get good news on your decision soon! This whole process is such a marathon but it sounds like you're well-prepared for the next steps. Keep us posted on how it goes! 🤞
Giovanni Martello
Welcome to the community and congrats on the new job! I'm also new here but recently went through a very similar situation about 6 weeks ago. Your approach is exactly right - I was initially confused by the certification questions too, but it's really straightforward once you understand that you handle each week separately. For my situation: Week 1 was fully unemployed (YES to work search, NO to earnings), and Week 2 I started my job mid-week (YES to work search since working counts, YES to earnings for the exact days worked). The system processed everything perfectly - full payment for Week 1, partial payment for Week 2 based on my earnings. One thing that helped me was calculating my daily rate beforehand so I could report the precise amount for the days I actually worked. Don't overthink the wording of the questions - just be honest about your specific situation each week and the EDD system will handle the calculations correctly. Everyone's advice here is spot-on, and it's clear this type of mid-period job transition happens frequently and the system is designed to handle it smoothly!
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Lily Young
•Thank you for the warm welcome and for sharing your experience! It's really encouraging to hear from another newcomer who recently navigated this same situation successfully. Your tip about calculating the daily rate beforehand is brilliant - that would definitely make the reporting process much smoother and more accurate. I was getting caught up in the confusing wording of the EDD questions, but you're absolutely right that the key is just being honest about each week's specific situation. It's amazing how many people in this community have gone through this exact mid-period job transition - it really shows how common this situation is and that the system is well-equipped to handle it. Thanks for reinforcing that the approach everyone's been suggesting actually works in practice. This thread has been such a lifesaver for understanding how to handle this properly!
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Evelyn Kim
I'm new to this community but wanted to share my recent experience since it's identical to your situation! I went through this exact same certification confusion about 3 weeks ago when I started a new job in the middle of my bi-weekly period. The advice everyone has given you is spot-on - I followed the same approach and it worked perfectly. Week 1 (fully unemployed): answered YES to work search and NO to earnings. Week 2 (started job Thursday): answered YES to work search (since working satisfies this requirement) and YES to earnings, reporting exactly 2 days worth of my hourly pay. EDD processed everything smoothly - I received full benefits for Week 1 and a small partial payment for Week 2 since I only worked 2 days. The certification notices automatically stopped after I reported consistent full-time earnings for a couple cycles. The key insight that helped me was realizing that the system is specifically designed to handle these mid-period employment changes - it happens all the time! Don't stress about the exact wording of the questions, just be completely honest about each week's situation individually. Congrats on your new job and trust that you're handling this correctly by asking questions first!
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