


Ask the community...
Good news - it sounds like this is a fixable issue based on what you've described. If the automated system "can't find him in the system," this typically means one of two things: 1. The claim has been temporarily suspended pending the interview (most likely) 2. There's been an identity verification flag placed on the account In either case, once you speak with a representative, they should be able to resolve it fairly quickly. Make sure your nephew has his claim number, SSN, and any correspondence from EDD (especially the interview notice) available when you call. The good news is that once resolved, any back payments for certified weeks should be processed. The key is getting through to someone who can help, which is admittedly the hardest part of dealing with EDD.
wait so if the EDD person doesnt call for the interview you still get backpay for those weeks? i thought you lose those weeks forever
No, you don't lose those weeks permanently. When a scheduled interview doesn't occur (regardless of why), your claim is put on hold until the issue is resolved. Once resolved, you can certify for those past weeks and receive payment, though there may be a delay depending on how long it takes to fix the issue. This is why it's important to take action quickly to get the claim back on track.
UPDATE: After trying for 3 days, we finally got through to EDD! Using the phone prompts that were suggested plus calling right at 8:01am did the trick. The representative confirmed that because the interviewer didn't call, the system automatically flagged his account for review, which is why he couldn't certify. She rescheduled his eligibility interview for next Tuesday and removed the block on his account. He should be able to certify for his past weeks once the interview is completed. Thank you all SO MUCH for your help and suggestions! This community is amazing. 🙏
That's great news! Make sure he's fully prepared for the interview with any documents they might ask for. Also, take notes during the call including the interviewer's name and ID number (they'll provide this). That way if there are any issues afterward, you have documentation of what was discussed and who you spoke with.
Any luck with reaching someone? I'm curious if Claimyr worked for you if you decided to try it.
We actually tried the technical support number first (the 833 one someone mentioned) and got through after about 12 attempts! The rep couldn't directly help but transferred us to someone who could. Turns out there was a wage verification issue that needed to be sorted. Should be resolved within 3 business days according to the agent. Such a relief to finally know what's happening!
my sister went thru similar thing last yr. make sure u emphasize that u tried EVERYTHING before quitting. what sealed the deal for her was proving she asked her boss for reduced hours/different schedule and was denied. did u do that?
Yes, absolutely bring that email from HR! That's exactly the kind of documentation that helps win appeals. It demonstrates that you attempted to preserve your employment before quitting, which is a critical element in establishing good cause. To address your earlier question - yes, bring printed copies of everything to your hearing, including your written correction of the transcript errors. Make at least three copies of each document (one for you, one for the judge, one for EDD's representative). One last piece of advice: prepare a concise (2-3 minute) opening statement that clearly outlines your situation. Focus on the chronology of events and the necessity of your decision to leave work. Practice it beforehand so you can deliver it calmly despite what I'm sure is a very stressful situation.
I used Claimyr today and finally got through to EDD! The agent was actually really helpful and added notes to my file about the transcript errors. She said I should still bring it up at the hearing, but having it in my file beforehand will help. She also confirmed that family caregiving CAN qualify as good cause with proper documentation. I feel so much more prepared now! Thank you all for your help - I'll update after my hearing next month.
One thing nobody mentioned yet - if you're filing an appeal for both reasons (workplace harassment and caregiver duties), make sure to address them separately in your appeal letter. The judge will evaluate each reason independently. Also, if you're having financial hardship, you can request a waiver of the overpayment based on financial hardship. It doesn't always work, but it's worth trying if repayment would cause significant financial strain.
The waivers are basically IMPOSSIBLE to get unless you're practically homeless! I tried that route and they denied me even though I was barely making rent after losing my job. The whole system is rigged!
That's not entirely accurate. Financial hardship waivers are evaluated case-by-case. While they do have strict criteria, they're not impossible to obtain. You need to provide comprehensive financial documentation showing your income, expenses, assets, and demonstrate that repayment would cause significant hardship. About 30% of waiver requests are approved when properly documented.
Update: I finally got through to EDD after using the Claimyr service that someone suggested. The agent explained that they disqualified me because I didn't show enough evidence that I tried to preserve my employment before quitting due to harassment. They accepted my caregiver status for my father, which is why only part of the benefits are being reclaimed. The agent suggested I include these documents in my appeal: 1. Any emails/texts to HR or management about the harassment 2. Medical certification for my father's condition 3. A detailed statement explaining both situations The appeal will be by phone unless I specifically request in-person. I have 30 days from the notice date to file. Wish me luck everyone! I'll update again after the appeal hearing.
That's excellent information. Make sure your statement is chronological and specific about dates. For the harassment portion, focus on explaining why you felt you had no choice but to quit - the administrative law judge will be looking for evidence that you exhausted all reasonable alternatives before leaving your job. Good luck with your appeal!
Keisha Johnson
i think you're overthinking this lol... just don't report it since it was for work before your unemployment claim started. my cousin didn't report his bonus from his old job and nothing happened
0 coins
Ava Thompson
•This is dangerously incorrect advice. EDD regularly cross-references income reported to them against what employers report to tax authorities. Intentionally failing to report income is considered fraud and can result in disqualification from benefits, repayment with penalties, and in serious cases, criminal charges. Please do not encourage others to commit unemployment fraud.
0 coins
Dmitry Kuznetsov
UPDATE: Thanks everyone for your advice! I talked to our union rep who confirmed I need to report all payments when received. She said what typically happens is people just don't get benefits for that one week when the large payment hits, but then everything goes back to normal. She also warned that EDD and our company's payroll system definitely share information, so trying to hide income would be a really bad idea. I'll be reporting everything when I get paid and just accept the one-week gap in benefits.
0 coins
StarSailor
•That's the right approach! Always better to be honest with EDD - the temporary loss of one week's benefits is nothing compared to the headache of dealing with fraud allegations or overpayment notices down the road. Glad you got it sorted out!
0 coins