Technical explanation: EDD's UI Online system uses an older infrastructure that wasn't designed to handle the volume of claims we've seen since 2020. They've made some improvements, but the system still gets overwhelmed during peak certification periods (especially Sundays). If this happens in the future, remember: - You have a certification window, not just one day - Phone certification is a reliable backup option - Try very early morning or late night hours - The UI Mobile site sometimes works when the main site doesn't The good news is EDD is supposedly upgrading their systems by mid-2025, though I'll believe it when I see it!

my brother said he waited until monday morning to certify and had no problems at all!!

People don't realize how common this problem is! The EDD systems were completely overwhelmed during the pandemic and they're still dealing with the aftermath of all the fraud. Always double-check any tax documents you receive, especially from government agencies. One thing I'd add to the excellent advice others have given: check if your employer received any notices about disability claims filed in your name. Sometimes EDD contacts employers to verify employment details for SDI claims, so your HR department might have information that could help your case.

wait so did they tell u how someone got ur info?? thats scary they could just file for benefits in ur name without u knowing!!

my neighbor works for edd and she says theyre super understaffed rn

One more tip - while you're waiting for your appeal hearing, you might want to try contacting your former employer directly. Sometimes if you can get them to submit a correction to EDD stating you were laid off rather than fired for misconduct, you can potentially get the disqualification reversed without waiting for the full appeal process. It's a long shot, but worth trying.

my brothers gf works for edd and she says they r really backed up right now so expect to wait FOREVER for interviews.. apply now so u can get in line

One more important point: When you explain your case to EDD, be very careful about how you frame what happened. Don't say "I disobeyed my supervisor" or "I knowingly violated policy." Instead, present it as "I had to respond to a family emergency involving my child's safety after work hours." Framing matters tremendously in these cases. Also, California has specific protections for parents dealing with emergencies related to their children. If your employer has more than 25 employees, you might have been protected under California's Family Rights Act, which could strengthen your unemployment case by showing the termination itself may have been improper.

This is why I HATE the EDD system so much! Why should people already struggling without income have to wait weeks for a stupid piece of plastic to access THEIR MONEY that's already been approved??? It's 2025 for crying out loud! Every other financial service can send money electronically from day one!

Just to wrap this up with some accurate information: 1. Official timeline: 7-10 business days from first payment issued 2. If not received by then, call Money Network at 1-866-320-8699 3. The envelope is plain and comes from South Dakota 4. Once received, register online immediately 5. Set up direct deposit for future payments 6. Keep your address updated in BOTH systems Hope this helps! Let us know when your card arrives.