


Ask the community...
Make sure you arrive early to your interview and have your EDD Customer Account Number ready. The eligibility interviewer will likely ask detailed questions about your work schedule over the past few months, so having a calendar or work schedule with you would be extremely helpful. Also, don't get defensive or frustrated during the interview (even though this situation is frustrating). Stay calm, stick to facts, and clearly explain that you remain employed but with reduced hours, which is precisely what partial unemployment benefits are designed for.
Thank you for the advice. I tend to get flustered when I'm nervous so I'll practice explaining the situation calmly beforehand. The interview is by phone - do you know if they'll call exactly at the scheduled time or should I be ready early?
They typically call within 15 minutes of your scheduled time, but I recommend being ready 30 minutes early just to be safe. If they call and you miss it, they'll usually try once more, but after that, you'd need to reschedule, which can delay your benefits. Also, make sure your phone will accept calls from unknown or blocked numbers, as EDD calls often appear this way.
I went through something very similar with EDD last year! They flagged me for "job abandonment" when I was actually just working reduced hours due to my employer cutting shifts. Here's what really helped me prepare: 1. Get everything in writing from your employer - not just a verbal confirmation from your supervisor, but an actual letter on company letterhead stating you're still employed 2. Print out your recent pay stubs AND a statement showing your direct deposit setup is still active 3. Take screenshots of your employee portal showing your active status and any recent shift postings you've viewed 4. If you have any recent text messages or emails about picking up shifts, screenshot those too The key is proving continuous employment relationship, not just that you worked recently. During my interview, I emphasized that I never resigned, never received termination paperwork, and was still actively seeking additional hours through their internal system. The interviewer cleared the flag immediately once I showed all the documentation. Don't stress too much - this is actually a pretty routine mix-up with part-time/on-call workers, and they see it all the time. Just be prepared with your paperwork and you'll be fine!
btw when u do the interview make sure ur in a quiet place with good reception! My call dropped TWICE during my interview and the lady was super annoyed having to call back. Also have ur work separation info ready (last day, if u were fired/laid off/quit, managers name, etc
After your interview, you should see a decision in your UI Online account within 2-3 business days. If approved, payments typically process within 24-48 hours after the decision. If your claim is denied, you'll receive a Notice of Determination explaining why and how to appeal. About 60% of eligibility interviews result in immediate approval, especially for clear-cut layoff situations.
Just to answer your original question more specifically - the current timeline I'm seeing for appeals is: - 6-8 weeks from appeal filing to receiving a hearing date - Usually the actual hearing is scheduled 2-4 weeks after that notification - Decision typically comes 1-2 weeks after the hearing So unfortunately, you're looking at potentially 9-14 weeks total from appeal filing to having a decision. If you win, you'll get backpay for all weeks certified. One last piece of advice - when you have your hearing, be very calm, factual, and organized. Judges respond well to clear, logical explanations without excessive emotion (even though this is obviously an emotional situation). Frame your decision as the only reasonable choice you could make under the circumstances.
I'm so sorry you're going through this difficult situation with your father. As someone who works in healthcare administration and has seen many similar cases, I wanted to add that you should also document any financial hardship this caregiving role has created - like increased medical transportation costs, time off work for appointments, etc. This helps establish that continuing your previous employment truly wasn't feasible. Also, since you mentioned you're an RN, make sure to emphasize your professional qualifications and that you're actively seeking work in your new area. The fact that you have specialized skills and are genuinely looking for employment (not just avoiding work) strengthens your case significantly. Many judges view healthcare workers favorably, especially when family caregiving is involved. Keep your chin up - the combination of your medical documentation, employer support, and the compelling nature of caring for a terminally ill parent puts you in a strong position for your appeal.
Just to update - I double-checked my experience with penalty weeks from last year. The weeks ARE retroactive to when you first certified and would have been eligible. So if you filed on April 8 and have been certifying since then, you're already several weeks into your penalty period. A tip: call EDD and specifically ask "How many penalty weeks have I served so far, and when will my benefits begin?" Get an exact date if possible. Write down the name of the rep who tells you this info.
I just went through this exact situation a few months ago! The penalty weeks definitely start from when you first certified and would have been eligible for payment, NOT from your interview date. So if you certified on April 22nd for weeks ending 4/15 and 4/22, you've already served at least 2-3 weeks of your penalty period. Here's what helped me track it: I made a simple chart showing each week I certified, marked "PENALTY WEEK 1", "PENALTY WEEK 2", etc. It really helped me understand where I was in the process instead of just seeing "disqualified" over and over. Also, definitely keep doing your work searches during penalty weeks! I made the mistake of slacking off thinking "what's the point if I'm not getting paid" but those weeks won't count toward your penalty if you don't meet all the requirements. You should be getting close to the end of your penalty period - hang in there!
Emma Swift
One more tip: when you have your eligibility interview (they'll likely schedule one given your situation), be very clear that: 1. You were ready and willing to return to work with the doctor-approved restrictions 2. Your employer couldn't accommodate those restrictions 3. You're actively looking for work that you can perform with your medical limitations Avoid mentioning that you were "fired" as that term can sometimes trigger concerns about misconduct. Instead, explain that your employment ended because your position was filled during your disability leave and no suitable alternative positions were available that could accommodate your medical restrictions. Good luck with your claim! With the documentation you have, you should be in good shape.
0 coins
Camila Jordan
•Thank you! This wording helps a lot. I'll be careful about how I explain the separation during my interview. I really appreciate everyone's helpful advice!
0 coins
Giovanni Moretti
I'm in California and went through something very similar - was on SDI for about 15 months due to a work injury, then my employer terminated me saying they couldn't hold my position any longer. I was nervous about applying for UI but it actually went pretty smoothly. A few things that helped me: I applied online right after my SDI ended, made sure to emphasize that I was medically cleared to return to work (with restrictions), and had documentation showing my employer couldn't accommodate me. They did use my pre-disability wages to calculate my benefit amount, which was actually better than I expected. The key is being honest about your medical restrictions while showing you're genuinely able and available for suitable work. I had to do a phone interview about 3 weeks after applying, but once I explained the situation clearly, my claim was approved. Don't let the horror stories scare you - many of us have successfully transitioned from SDI to UI without major issues.
0 coins