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UPDATE: I finally got through to EDD this morning! The rep confirmed it was indeed a system error where my certification triggered an automatic new claim. She said it's happening because of recent changes to how they process partial unemployment claims. She removed the erroneous new claim from my account and noted that my original claim should continue until August. She said my payment for this week might be delayed by 1-2 days while the system updates, but otherwise everything should continue normally. Thanks everyone for your help and advice! This forum saved me so much stress.
So glad you got this resolved! I'm actually dealing with something similar right now - got a letter about a "new claim" even though I've been on partial UI for months. Your experience gives me hope that it can be fixed quickly once you get through to the right person. For anyone else facing this issue, it sounds like the key takeaways are: 1) Don't panic, it's a known system glitch, 2) Keep certifying on your original claim only, 3) Call ASAP and ask for a Tier 2 specialist, and 4) Document everything with screenshots. Thanks for sharing your resolution - this thread is going to help so many people!
This is such a helpful summary! I'm bookmarking this thread because I have a feeling this issue is going to keep happening to more people. One thing I'd add - when you call EDD, try to get the reference number or case number for when they remove the erroneous claim from your account. That way if the glitch happens again (which seems possible given how buggy their system is), you'll have documentation that this was already addressed before.
Just wanted to follow up and share how my interview went yesterday! The EDD representative was actually really understanding and knowledgeable about substitute teacher situations. She asked all the questions that Christopher mentioned - about guaranteed work, minimum days, summer opportunities, and my work pattern from last year. I emphasized that being on the substitute list gives me ZERO guarantee of work or income, and I showed her my work schedule from last year with all the gaps highlighted. I also mentioned that I'm actively looking for other summer work (tutoring, camps, etc.) while waiting for potential sub assignments. The whole interview took about 20 minutes, and she approved my claim on the spot! She said the key factor was that I could demonstrate inconsistent work even while being available, which shows I don't have "reasonable assurance" of steady employment. For anyone else going through this - having documentation ready really helped, and being clear about the economic reality of substitute work (no guaranteed hours = no guaranteed income) was crucial. Don't let them lump you in with contracted teachers who have actual job security! Hope this helps other subs who might be going through the same process. The system isn't perfect, but it can work if you're prepared and honest about your situation.
Congratulations on getting approved! That's such great news and really helpful for others in similar situations. I'm curious - did the EDD representative mention anything about how long the benefits will last, or any requirements for continuing to certify during the summer? Also, did they ask about your availability during specific weeks (like if you're planning any vacations)? I know some people have issues with the weekly certification process even after getting approved. Your point about having documentation ready is so important. I think a lot of substitute teachers don't realize they should be tracking their work patterns throughout the year in case they need to apply for summer benefits later.
wait, I'm confused about something... i thought PUA was only for ppl who lost work directly bc of covid? did school closures actually count as a valid reason?
Yes, school closures absolutely counted as a valid PUA reason! The CARES Act specifically included provisions for parents who had to stay home due to school/childcare facility closures. This was one of the major differences between PUA and regular UI - PUA covered caregiving responsibilities created by COVID, while traditional UI didn't.
I went through a similar PUA appeal last year after moving states - here's what saved me: 1. Call EDD Appeals Board directly at (916) 653-0293 instead of the regular EDD number. They handle hearing logistics and are usually easier to reach. 2. For your gig work proof, if you have the platform's app still installed, try to screenshot your driver profile/history. Some platforms keep records longer than others. 3. Don't panic about "perfect" documentation. I won my case with: my 1099, a simple letter from my kid's school district (I called their main office and they emailed me a standard COVID closure confirmation), and my own written statement explaining the timeline. 4. During the hearing, stick to the facts and don't over-explain. The judge asked me maybe 6-7 questions total, mostly about dates and my work situation. The key is proving you were legitimately working before COVID and had valid reasons to stop. Your situation with both childcare needs AND a high-risk household member actually strengthens your case since you had multiple qualifying reasons. You've got this!
I'm in a similar situation right now and it's really scary! My benefits are ending next month and I'm terrified about what comes next. From what I've learned, those short work periods your husband did might not be enough for a new claim - you typically need to earn at least $1,300 in a single quarter. But definitely have him call EDD to get the exact calculation for his situation since every case is different. In the meantime, I'd suggest looking into emergency rental assistance programs through your county and food banks to help stretch your budget. Also, has he considered signing up with temp agencies? Even if it's not construction work, any income would help and could potentially build toward future UI eligibility. Hang in there - you're not alone in this struggle!
Malik Thomas
after i had my issues with the card I switched to direct deposit for all future payments!! SOO much better, the money shows up in my account 1-2 days after certification. Highly recommend doing this as soon as you get access to your account!!
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NeonNebula
•100% agree with this. Direct deposit is much more reliable than the debit card system. You can set it up through your Money Network account once you get access. Just make sure you keep the card in a safe place even after switching to direct deposit - you may need the card number for account verification in the future.
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Sophia Carter
I'm going through the exact same thing right now! Filed in December, got approved, can see payments in my UI Online account, but still no card after 4 weeks. It's so stressful watching the money just sit there while bills pile up. I called Money Network yesterday and they said my card was mailed 3 weeks ago but "sometimes mail takes longer than expected" - not very helpful! I'm seriously considering requesting a replacement at this point even though I'm worried the original might show up right after. This whole system is so broken, why can't they just do direct deposit from the start instead of forcing everyone to wait for these cards?
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