California Unemployment

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Ask the community...

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This is such a nightmare scenario but I'm so relieved to see your update about getting through to EDD! I went through something similar when I moved from LA to Portland last year - the automatic disqualification without warning is absolutely terrifying when you're counting on those benefits. The Interstate Claims specialist route that @Kayla Morgan mentioned is spot on - I wish I had known about that option earlier. For anyone else reading this thread, definitely document EVERYTHING about your job search activities before moving. I had to provide detailed records going back months, including specific job titles, companies, application dates, and any responses I received. EDD really scrutinizes out-of-state moves heavily. @Adrian Connor - hoping your questionnaire process goes smoothly and you get this resolved fast! Keep us posted on how it works out.

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@Adrian Connor @Nick Kravitz This whole thread has been incredibly eye-opening! I had no idea that simply updating your address could trigger such a massive review and disqualification. It really seems like EDD should have some kind of warning system in place before people update their addresses to out-of-state locations. The fact that you have to know to specifically ask for an Interstate Claims "specialist is ridiculous" - how is the average person supposed to know that? I m bookmarking'this thread because the information here is gold. Adrian, really hoping everything works out with your questionnaire and that you can get those benefits restored. This community is so valuable for sharing these experiences that EDD doesn t warn'people about!

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Wow, what an ordeal! I'm so glad you were able to get through to someone and get some answers about what was happening. This thread is going to be incredibly valuable for anyone facing a similar situation with out-of-state moves. The fact that EDD's system just automatically disqualifies everything without any warning when you change your address is absolutely insane - they really need better safeguards and clearer communication about these policies. I'm keeping my fingers crossed that your questionnaire gets processed quickly and those disqualifications get reversed. Make sure to keep detailed records of everything you submit, and thanks for sharing your experience with Claimyr - sounds like it was a game changer for actually reaching a human being at EDD. Please keep us updated on how the final resolution goes!

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This entire situation really shows how much of a maze EDD can be to navigate! I'm just now learning about these out-of-state address issues from reading this thread and I'm honestly shocked. The lack of clear warnings or guidance when you're updating your information is really problematic. @Adrian Connor - I m'so relieved you were able to get through and start the resolution process! It s'crazy that you had to use a third-party service just to reach someone who could explain what was happening. Really hoping your questionnaire submission goes smoothly and you get those weeks restored. This thread should definitely be pinned or something because I bet tons of people are going to face this exact scenario, especially with how many folks are relocating for work these days. Thank you for sharing your experience and keeping us updated!

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I just want to say this whole thread has been incredibly helpful! As someone who's new to the EDD system, I had no idea about so many of these options - direct deposit, cardless ATM withdrawals, calling at specific times for shorter wait times, etc. It's really reassuring to see a community where people actually help each other navigate these bureaucratic nightmares. I'm bookmarking this post in case I ever run into similar issues. Thanks to everyone who shared their experiences and tips - it's clear that dealing with Money Network and EDD cards is unfortunately a common struggle, but at least we can help each other through it!

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Absolutely agree! This thread turned into such a valuable resource. I've been on EDD for about 6 months now and I wish I had known about half of these tips when I started. The community here really does look out for each other, which is so important when dealing with these government systems that can be so confusing and frustrating. I'm also saving this post for future reference - and I'll definitely be switching to direct deposit ASAP after reading everyone's experiences with lost/stolen cards. It's amazing how much you can learn from people who've actually been through these situations versus trying to figure it out from official websites that don't always have the most practical advice!

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For anyone reading this thread in the future, I wanted to compile all the key takeaways in one place since there's so much valuable info scattered throughout: **Immediate steps for lost replacement card:** - Call Money Network at 1-866-320-8699 (try early morning/late evening for shorter waits) - Be specific it's a "replacement for a replacement card" - Verify your address multiple times during the call - Ask about expedited shipping ($15 extra, 3-4 days vs 7-10 days) - Ask about cardless ATM withdrawal if you need emergency access **Fees to expect:** - $10 replacement card fee (standard, rarely waived) - $15 expedited shipping fee (optional) **Once you get the new card:** - Take a photo (blur security code) and store securely - Test immediately with small purchase/ATM withdrawal - Set up direct deposit in UI Online under "Payment Methods" - Keep old EDD documentation for reference numbers **If you need help while waiting:** - Contact landlord early about payment delays - Call 211 for emergency assistance resources - Look into local food banks/rental assistance programs Really hope this helps future folks dealing with the same frustrating situation!

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This is such an amazing summary! Thank you for taking the time to organize all this information - it's like having a complete troubleshooting guide for EDD card issues. I'm definitely saving this comment specifically since it has everything laid out so clearly. The step-by-step format makes it so much easier to follow than trying to piece together advice from multiple comments. This is exactly the kind of resource that should be pinned or made into a FAQ somewhere. Really appreciate you putting in the effort to help future people who might be dealing with the same stressful situation!

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Just wanted to add that if anyone else is dealing with this same issue, there's also a "Chat with ID.me" option hidden in their help center that sometimes connects you faster than calling. Look for it under "Account Recovery" in their support section. I tried it when I couldn't get through on the phone and got connected to someone within 20 minutes. They were able to initiate the email change process right there in the chat, though they still had to verify my identity over the phone afterward. Worth trying if you're hitting busy signals on the main support line!

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Oh wow, I had no idea there was a chat option! I've been dreading making that phone call because I hate being on hold forever. Thanks for sharing this - definitely going to try the chat first before calling. Did they ask for the same verification info (license, SSN, etc.) through chat, or was it different since it wasn't over the phone initially?

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@Aisha Patel That s'such a helpful tip about the chat option! I wish I had known about that when I was going through this nightmare. For anyone else reading this - definitely try multiple contact methods. The chat verification process is usually similar to phone they (ll'ask for your driver s'license number, last 4 of SSN, etc. but) sometimes the chat agents can start the process and then transfer you to a phone specialist who already has your case pulled up, which can save time. Also, screenshot everything during the chat in case you need to reference it later!

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This whole thread has been incredibly helpful! I'm actually dealing with a similar situation right now where my old email got hacked and I had to abandon it completely. Been putting off dealing with ID.me because I was dreading the process, but seeing all these success stories gives me the motivation to tackle it. Going to try the chat option first thing tomorrow morning, then call if that doesn't work out. It's honestly ridiculous that we have to jump through all these hoops just to access our own unemployment benefits, but at least there are workarounds. Thanks everyone for sharing your experiences - this community is a lifesaver when navigating these government system nightmares!

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Good luck with tackling your ID.me issue! Just a heads up - if your old email was hacked rather than just shut down, make sure to mention that specifically when you contact ID.me support. They might need to take extra security steps since there could be a potential fraud concern with a compromised email account. Also, if you haven't already, consider filing a report with your email provider about the hack - sometimes ID.me asks for documentation about why you can't access the original email. Hope you get it sorted quickly!

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So glad you got it resolved @Sean Kelly! Your experience is super helpful for others dealing with the same issue. I'm actually dealing with a similar situation right now - been approved for 10 days and no card yet. After reading all these comments I'm definitely going to call Money Network first thing Monday morning instead of trying to get through to EDD. The address issue seems to be really common - I should probably double-check mine in UI Online too. Thanks for sharing your update and congrats on finally getting access to your funds!

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@Lucy Lam definitely check your address first! I made the same mistake as Sean and was missing my apartment number. It s'such a simple thing but causes huge delays. The Money Network number 1-866-692-9374 (is) way easier to get through to than EDD - I called last week and only waited about 10 minutes. They can tell you right away if the card was mailed or if there s'an address issue. Good luck getting yours sorted out!

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This is such a helpful thread! I'm actually dealing with this exact situation right now - got approved 2 weeks ago and still waiting for my card. Reading through everyone's experiences, it sounds like calling Money Network directly at 1-866-692-9374 is definitely the way to go instead of trying to reach EDD. I'm going to check my address in UI Online first thing tomorrow to make sure it's complete - seems like missing apartment numbers or small address errors are causing a lot of these delays. It's reassuring to see that most people do eventually get their cards, even if it takes longer than expected. Thanks to everyone who shared their experiences and tips!

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This is incredibly helpful information - thank you so much for sharing! I've been stuck in EDD limbo for 7 weeks now with a "pending" status and getting absolutely nowhere with their phone system. I had no idea that Assembly Members had this kind of direct access to EDD. Just found my representative's website and they have a dedicated EDD assistance page with a form that looks pretty straightforward. One question - did you have to provide any proof that you'd already tried contacting EDD directly first, or did they just take your word for it? I'm worried they might require documentation showing I've exhausted other options before they'll help. Either way, I'm definitely going to try this tomorrow morning. After reading through all these comments, it seems like even when it takes longer than expected, it's still way more effective than the regular EDD channels. Really appreciate you taking the time to post about this - you might have just saved my sanity!

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No, they didn't ask for any proof that I'd tried EDD first - they just took my word for it when I explained the situation. The form I filled out had a section where I described what steps I'd already taken, and I mentioned the phone calls and online messages, but they didn't want screenshots or anything like that. I think they understand that if you're reaching out to them, you've probably already been frustrated by the normal channels! The staff person who called me was really understanding and didn't make me jump through any hoops to prove I deserved help. Definitely submit that form - worst case scenario they ask for more info, but in my experience they just want to help constituents get their issues resolved. Good luck!

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This is such a relief to read! I've been beating my head against the wall trying to reach EDD for 6 weeks straight. My claim has been stuck on "pending" since I filed and I was starting to think I'd never see any money. I had no clue that Assembly Members could bypass the regular EDD phone nightmare. Just looked up my district rep and they actually have a whole section on their website specifically for EDD problems with step-by-step instructions on what info to include. Reading through everyone's experiences here, it sounds like even when it takes a couple weeks, it's still way faster and more reliable than trying to get through on the phone. I'm definitely submitting a request first thing Monday morning. Thank you so much for sharing this - you probably just saved me months of frustration! Will update here once I hear back from their office.

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That's awesome that your rep has such clear instructions on their website! Mine had a pretty basic form, but the staff walked me through everything over the phone. Just a heads up - when you submit your request, make sure to include your EDD Customer Account Number if you have it, and be as specific as possible about what's wrong with your claim (like "stuck on pending for 6 weeks" vs just "having problems"). The more details you give them upfront, the better they can advocate for you with EDD. Really hoping this works out for you - crossing my fingers you get a quick response like some of the others here! The waiting is so stressful but at least this gives you a real path forward instead of just calling into the void.

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