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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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So glad you got it resolved @Sean Kelly! Your experience is super helpful for others dealing with the same issue. I'm actually dealing with a similar situation right now - been approved for 10 days and no card yet. After reading all these comments I'm definitely going to call Money Network first thing Monday morning instead of trying to get through to EDD. The address issue seems to be really common - I should probably double-check mine in UI Online too. Thanks for sharing your update and congrats on finally getting access to your funds!
@Lucy Lam definitely check your address first! I made the same mistake as Sean and was missing my apartment number. It s'such a simple thing but causes huge delays. The Money Network number 1-866-692-9374 (is) way easier to get through to than EDD - I called last week and only waited about 10 minutes. They can tell you right away if the card was mailed or if there s'an address issue. Good luck getting yours sorted out!
This is such a helpful thread! I'm actually dealing with this exact situation right now - got approved 2 weeks ago and still waiting for my card. Reading through everyone's experiences, it sounds like calling Money Network directly at 1-866-692-9374 is definitely the way to go instead of trying to reach EDD. I'm going to check my address in UI Online first thing tomorrow to make sure it's complete - seems like missing apartment numbers or small address errors are causing a lot of these delays. It's reassuring to see that most people do eventually get their cards, even if it takes longer than expected. Thanks to everyone who shared their experiences and tips!
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This is incredibly helpful information - thank you so much for sharing! I've been stuck in EDD limbo for 7 weeks now with a "pending" status and getting absolutely nowhere with their phone system. I had no idea that Assembly Members had this kind of direct access to EDD. Just found my representative's website and they have a dedicated EDD assistance page with a form that looks pretty straightforward. One question - did you have to provide any proof that you'd already tried contacting EDD directly first, or did they just take your word for it? I'm worried they might require documentation showing I've exhausted other options before they'll help. Either way, I'm definitely going to try this tomorrow morning. After reading through all these comments, it seems like even when it takes longer than expected, it's still way more effective than the regular EDD channels. Really appreciate you taking the time to post about this - you might have just saved my sanity!
No, they didn't ask for any proof that I'd tried EDD first - they just took my word for it when I explained the situation. The form I filled out had a section where I described what steps I'd already taken, and I mentioned the phone calls and online messages, but they didn't want screenshots or anything like that. I think they understand that if you're reaching out to them, you've probably already been frustrated by the normal channels! The staff person who called me was really understanding and didn't make me jump through any hoops to prove I deserved help. Definitely submit that form - worst case scenario they ask for more info, but in my experience they just want to help constituents get their issues resolved. Good luck!
This is such a relief to read! I've been beating my head against the wall trying to reach EDD for 6 weeks straight. My claim has been stuck on "pending" since I filed and I was starting to think I'd never see any money. I had no clue that Assembly Members could bypass the regular EDD phone nightmare. Just looked up my district rep and they actually have a whole section on their website specifically for EDD problems with step-by-step instructions on what info to include. Reading through everyone's experiences here, it sounds like even when it takes a couple weeks, it's still way faster and more reliable than trying to get through on the phone. I'm definitely submitting a request first thing Monday morning. Thank you so much for sharing this - you probably just saved me months of frustration! Will update here once I hear back from their office.
That's awesome that your rep has such clear instructions on their website! Mine had a pretty basic form, but the staff walked me through everything over the phone. Just a heads up - when you submit your request, make sure to include your EDD Customer Account Number if you have it, and be as specific as possible about what's wrong with your claim (like "stuck on pending for 6 weeks" vs just "having problems"). The more details you give them upfront, the better they can advocate for you with EDD. Really hoping this works out for you - crossing my fingers you get a quick response like some of the others here! The waiting is so stressful but at least this gives you a real path forward instead of just calling into the void.
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This is so frustrating and unfortunately way too common with EDD! I went through something similar a few months ago where they scheduled my interview for a Friday afternoon and never called. Turns out their system had a glitch that day and multiple people got missed. Here's what I learned: definitely call them tomorrow morning right when they open at 8am. Keep hitting redial - it took me about an hour of constant calling but I eventually got through. The rep was actually helpful once I reached someone and rescheduled me for the following week. Also, take screenshots of your online portal showing today's scheduled interview time as proof you were supposed to have the call. When I spoke to the rep, having that documentation really helped my case. The good news is that once you do complete the interview (assuming it goes well), you'll get all your back pay including for this waiting period. I know it doesn't help with rent being due next week, but at least you won't lose out on the money completely. Don't lose hope - most people I know who had missed interviews got it sorted out within 1-2 weeks once they made contact with EDD. The system is broken but the individual reps are usually understanding when it's clearly their fault.
Thank you for the advice about taking screenshots - that's really smart! I already grabbed a screenshot of my portal showing today's scheduled interview time, so I'll definitely have that ready when I call tomorrow. It's encouraging to hear that the reps are usually understanding when it's clearly their fault. The system glitch you mentioned makes total sense - it seems like their technology is just as unreliable as everything else about EDD. I'm prepared to spend however long it takes calling tomorrow morning until I get through. Really appreciate you sharing your experience and the reassurance that people do get this resolved!
This exact thing happened to my sister last month! EDD scheduled her interview for 9am-11am and never called. She was literally sitting by her phone the whole time, just like you. What ended up working was calling the 1-800-300-5616 number at exactly 8:00am the next morning and just keep redialing over and over. It took her about 30-40 minutes of constant calling but she finally got through. The rep told her their interviewer had technical issues that day and rescheduled her for later that week. The really important thing is to make sure you keep certifying for benefits while you wait - don't let your certification lapse! My sister got all her back pay once the interview was completed and her claim was approved. Also, check your UI Online portal frequently because sometimes they'll process claims without needing the interview if they determine it's not actually necessary. That happened to one of my coworkers recently. I know how stressful this is when rent is due - hang in there and definitely start calling first thing tomorrow morning. You've got this!
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Hot take: what if we all just stopped paying taxes until they fix this mess? 🤔
Bold idea, but might backfire in the long run. There has to be a better way to get our voices heard.
I'm so sorry you're going through this, Ella. 9 months is absolutely ridiculous! I had a similar situation last year - my claim sat in limbo for 6 months. What finally worked for me was sending a detailed email to my state senator's office with all my documentation. They have a constituent services team that can put pressure on EDD to actually look at your case. Also, make sure you're calling first thing in the morning (like 8:00 AM sharp) - I found I had better luck getting through then. Don't give up - you deserve those benefits!
Aisha Patel
Just wanted to add that if anyone else is dealing with this same issue, there's also a "Chat with ID.me" option hidden in their help center that sometimes connects you faster than calling. Look for it under "Account Recovery" in their support section. I tried it when I couldn't get through on the phone and got connected to someone within 20 minutes. They were able to initiate the email change process right there in the chat, though they still had to verify my identity over the phone afterward. Worth trying if you're hitting busy signals on the main support line!
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Zainab Khalil
•Oh wow, I had no idea there was a chat option! I've been dreading making that phone call because I hate being on hold forever. Thanks for sharing this - definitely going to try the chat first before calling. Did they ask for the same verification info (license, SSN, etc.) through chat, or was it different since it wasn't over the phone initially?
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The Boss
•@Aisha Patel That s'such a helpful tip about the chat option! I wish I had known about that when I was going through this nightmare. For anyone else reading this - definitely try multiple contact methods. The chat verification process is usually similar to phone they (ll'ask for your driver s'license number, last 4 of SSN, etc. but) sometimes the chat agents can start the process and then transfer you to a phone specialist who already has your case pulled up, which can save time. Also, screenshot everything during the chat in case you need to reference it later!
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Yara Abboud
This whole thread has been incredibly helpful! I'm actually dealing with a similar situation right now where my old email got hacked and I had to abandon it completely. Been putting off dealing with ID.me because I was dreading the process, but seeing all these success stories gives me the motivation to tackle it. Going to try the chat option first thing tomorrow morning, then call if that doesn't work out. It's honestly ridiculous that we have to jump through all these hoops just to access our own unemployment benefits, but at least there are workarounds. Thanks everyone for sharing your experiences - this community is a lifesaver when navigating these government system nightmares!
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Darren Brooks
•Good luck with tackling your ID.me issue! Just a heads up - if your old email was hacked rather than just shut down, make sure to mention that specifically when you contact ID.me support. They might need to take extra security steps since there could be a potential fraud concern with a compromised email account. Also, if you haven't already, consider filing a report with your email provider about the hack - sometimes ID.me asks for documentation about why you can't access the original email. Hope you get it sorted quickly!
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