California Unemployment

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just wanted to add my experience for anyone else who might run into this duplicate flag issue in the future. I had the same thing happen to me about a month ago - certified for my usual two weeks and suddenly saw "duplicate" status instead of "pending." Like others mentioned, it was definitely a system glitch on EDD's end, not anything I did wrong. I ended up using the online contact form through UI Online instead of calling, and surprisingly got a response within 3 business days. The representative explained that their certification system sometimes processes submissions twice during high-traffic periods, creating these false duplicate flags. They cleared it immediately and my payment processed the next day. So if anyone is having trouble getting through by phone, the online contact option might be worth trying too. Just make sure to include your specific certification weeks and explain that you only submitted once. It's such a relief to see this community helping people navigate these frustrating technical issues!

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Thanks for sharing the online contact form option! I didn't even know that was available through UI Online. It's great to hear you got a response in just 3 business days - that's actually faster than what some people experienced trying to call. I really appreciate you taking the time to explain exactly what information to include in the form submission. Having multiple ways to resolve this duplicate flag issue gives me (and probably others reading this) more confidence that we can get it sorted out without too much stress. This community really is amazing for sharing these practical solutions that you just don't find in the official EDD documentation!

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I'm really glad I found this thread! I've been dealing with EDD for a few months now and this is exactly the kind of real-world advice that's so hard to find anywhere else. The duplicate flag issue sounds terrifying when it first happens, but seeing how many people have successfully resolved it is really reassuring. It's frustrating that we have to become experts in navigating these system glitches just to get the benefits we're entitled to, but I'm grateful this community exists to help each other out. I'm bookmarking this discussion and the solutions mentioned (like Claimyr and the online contact form) just in case I run into similar issues. Thanks to everyone for being so generous with sharing their experiences and solutions!

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I completely agree! When I first started dealing with EDD, I felt so lost navigating all these technical issues that seem to pop up constantly. This thread has been a lifesaver - it's one thing to read official EDD documentation, but it's totally different getting advice from people who've actually been through these exact situations. The duplicate flag thing would have sent me into a panic if I didn't have this context from everyone's shared experiences. It really shows the value of having a supportive community where we can help each other figure out these bureaucratic maze situations. I'm definitely keeping notes on all these solutions too - between Claimyr, the online contact form, and just knowing that these are common system glitches rather than user errors, I feel so much more prepared to handle whatever EDD throws at me next!

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Hi everyone, just made a video about how to call the and reach a live human agent: https://youtu.be/-R4SqP7_JUA

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I'm glad to see you were able to get through to and that they're calling you back today! For anyone else in a similar situation, it's worth noting that phone interviews are usually if missed, so don't panic. Make sure to keep your phone on and answer any calls from blocked numbers today. If you miss the callback, you can also check your online account for any updates or new correspondence about rescheduling. Good luck with your interview!

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This is really helpful advice! I'm new to this whole process and was wondering - do they usually call from blocked numbers? I want to make sure I don't accidentally ignore an important call. Also, how long do they typically give you for the interview if you do miss the first one?

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Thank you all for the helpful advice! I submitted my application yesterday and am waiting for it to process. One question I'm still confused about - for the work search requirement, does applying for additional hours at my current job count as one of my job search activities? Or do all job searches need to be with entirely different employers?

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Great question! Yes, requesting additional hours from your current employer absolutely counts as one valid work search activity. Other activities that count include applying for jobs online, attending job fairs, registering with placement agencies, participating in workshops, and networking. Just be sure to document everything - date, company, position, contact person, etc. I recommend keeping a simple spreadsheet so you have everything organized if EDD ever requests proof.

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I went through this exact same situation about 8 months ago when my retail hours got slashed from 32 to 20 per week. Definitely apply for partial UI - you qualify! A few tips from my experience: 1) Apply ASAP since there's usually a one-week waiting period before benefits start, 2) When they ask for documentation of the hours reduction, screenshots of your work schedule or a simple email from your manager confirming the cut works fine, 3) The work search requirement is totally manageable - I counted things like updating my resume, applying on company websites, even asking my current manager about picking up shifts at other store locations. The partial benefits really helped bridge the gap while I found a second part-time job. Hang in there - it's stressful but the system does work once you get through the initial paperwork!

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You've got it exactly right! One last tip - when you complete your application, there's a section for additional comments at the end. I recommend briefly explaining your employment situation there (film industry, multiple short-term W2 jobs, mixed with 1099 work). This can help flag to EDD that your employment pattern is normal for your industry. Best of luck with your claim!

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Just wanted to add something that might help other film industry folks - when you're gathering all those W2s to check the EINs, also make sure to save copies of your paystubs if you still have them. During my eligibility interview, they asked for specific details about my work periods that weren't clear from just the W2s. Having paystubs helped me prove exactly when I worked for each production company. Also, if you worked through a payroll company (like Cast & Crew or Entertainment Partners), that payroll company will be listed as your "employer" on the W2, not the actual production company. This can get confusing when trying to remember which jobs were which, so definitely keep good notes as you go through everything. The film industry employment situation is so complicated for unemployment claims - it really should be a separate section on their website with clearer instructions for us!

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I'm in almost the exact same situation! Had my eligibility interview last Friday and it's now been 6 business days with everything still showing "pending." The anxiety is real - I keep checking UI Online multiple times a day hoping something will change, but nothing yet. This thread has been incredibly reassuring though! Seeing that 7-14 business days is the normal range makes me feel so much better. My interview went well and my layoff was due to budget cuts with all the proper paperwork, so I'm trying to stay optimistic. I love all the practical tips people have shared here - checking the UI inbox for messages, taking daily screenshots to track changes, and definitely keeping up with certifications. The fact that EDD doesn't give any timeline during the interview is so frustrating! A simple "expect to hear back in 1-2 weeks" would save everyone so much stress. Thanks OP for asking this question and to everyone who shared their experiences and timelines. It really helps to know we're all going through this same nerve-wracking waiting period together. Fingers crossed we all get good news soon!

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I'm right there with you on day 6! Had my eligibility interview last Monday and the waiting is absolutely brutal. It's so validating to read everyone's experiences here - I was starting to wonder if I said something wrong during my interview since I haven't heard anything yet. But seeing that most people are waiting 7-14 days makes me feel like this is just the normal (albeit anxiety-inducing) process. My situation sounds similar to yours - straightforward layoff with documentation, professional interview, but still that nagging worry that something might go wrong. The daily UI Online checking is becoming obsessive at this point! Thanks for sharing your timeline and keeping the supportive energy going in this thread. Here's hoping we both see some movement in our accounts very soon!

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I'm currently on day 12 after my eligibility interview and finally got some movement! Just wanted to share my timeline to help others who are waiting. Had my interview on a Wednesday, and this morning (Friday of the following week) I found a determination letter in my UI Online inbox - it was approved! My payment status is still showing "pending" but based on what others have said here, it should update within the next day or two. My case was pretty straightforward - laid off due to company restructuring with all the proper documentation. The interviewer was professional and the whole call took about 15 minutes. Like everyone else, I was given no timeline and spent almost two weeks obsessively checking my account multiple times a day. The waiting really is the worst part, but hang in there everyone! For those still waiting, I'd definitely recommend checking your UI inbox regularly since the determination letter showed up there first. Also, the daily screenshot idea someone mentioned actually helped me track small system changes I wouldn't have noticed otherwise. Thanks to this community for keeping me sane during the wait!

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