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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
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After you get this resolved, make sure to set up your account to receive text notifications about interviews and important claim updates. They don't always send physical mail in time, and sometimes emails go to spam. The text system is the most reliable way to get notified about interviews. Go to UI Online > Profile > Contact Information > Communication Preferences and check the SMS option for all notification types.
This is really helpful advice - thank you! I just checked and I only had email notifications turned on. I've updated it to include texts for everything. I definitely don't want to miss another interview!
I went through something very similar last year and here's what finally worked for me: I called the EDD disability line (1-800-480-3287) and explained that my UI claim was affecting my ability to work due to the stress and uncertainty. They transferred me directly to a UI specialist who was able to reschedule my interview that same day. It's a bit of a workaround, but sometimes different departments have better access to resolve UI issues. Also, document everything - keep a log of every call attempt with date/time, save screenshots of your pending claim status, and if you have the police report about your stolen phone, keep that handy as proof of why you missed the original interview. The representatives are more helpful when you can show you've been making good faith efforts to resolve the issue. Hang in there - I know how stressful this is, but most people do get their backpay once it's resolved!
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What a stressful situation, but I'm so relieved to see your update that you got rescheduled! Your persistence really paid off. For your Thursday interview, I'd recommend having all your employment documentation organized beforehand - pay stubs, termination letter, any correspondence with your former employer, etc. The interviewer will likely ask about your work history and the circumstances that led to your unemployment claim. Also, find a quiet spot where you won't be interrupted and maybe put a "Do Not Disturb" sign on your door just to be extra safe. You've been through enough stress already - having everything prepared will help you feel more confident going into the call. Wishing you the best of luck!
This is such great advice! I hadn't even thought about organizing all my employment documents beforehand, but that makes total sense. I definitely want to have everything ready so I'm not scrambling to find paperwork while they're on the phone. The "Do Not Disturb" sign idea is brilliant too - after what happened the first time, I'm definitely not taking any chances with interruptions. Thanks for thinking of all these details that could make the difference between a smooth interview and another stressful situation!
This thread is such a perfect example of why this community is so valuable! Reading through everyone's advice and seeing your successful outcome gives me so much hope. I'm actually dealing with a similar EDD nightmare right now (different issue, but the same feeling of being trapped in their system), and seeing how persistence and multiple approaches worked for you is really encouraging. The step-by-step advice from folks like Amina and Javier is gold - I'm definitely saving this thread for reference. Thanks for taking the time to update us with the good news, and best of luck with your Thursday interview! Stories like yours remind us that even when the system feels impossible, there are ways through it if you don't give up.
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I'm going through something very similar right now and this thread has been incredibly helpful! I made the same mistake - told EDD I was "laid off" when I was actually terminated for attendance issues. Got the same disqualification notice last week. One thing I wanted to add that might help: when I called my former HR department to get copies of my termination paperwork, they were actually really understanding about the situation. The HR rep even mentioned that they get calls like this fairly often because people don't realize how specific EDD's language requirements are. Also, I found a sample appeal letter template on the EDD website under the "Appeals" section that gives you a basic structure to follow. It's not super detailed but at least gives you the proper format and headers they expect to see. Keisha, based on what you've shared about the unrealistic sales targets during the pandemic, I think you have a really strong case. That context about the 30% increase in targets when foot traffic was down could be key to showing this wasn't misconduct on your part. Definitely include that detail in your appeal! Hang in there - from everything I'm reading in this thread, these terminology mix-ups are way more common than we realized and many people successfully get them overturned.
Morgan, thank you so much for mentioning the sample appeal letter template on the EDD website! I had no idea that existed and it will definitely help me get the format right. It's also really encouraging to hear that HR departments are understanding about these situations - I was worried my former employer might think I was trying to cause trouble by asking for my termination paperwork. You're absolutely right about the sales targets being a strong point in my favor. I'm going to document everything I can remember about how unrealistic those targets were during the pandemic. I even kept some of the weekly sales reports that show how much foot traffic dropped compared to the previous year, so hopefully those will help support my case. It's honestly such a relief to connect with people who are going through the same thing. When I first got that disqualification notice, I felt like I was the only person who had ever made this kind of mistake. Now I'm realizing it's actually pretty common and there's a real path forward. Thanks for the encouragement - we've got this!
I'm so glad you found this community! Reading through all these responses, it's clear you're getting excellent advice from people who've been through similar situations. One additional tip I'd suggest: when you write your appeal letter, consider including a brief statement about your job search efforts since the termination. This shows EDD that you're genuinely unemployed through no fault of your own and actively seeking work, which reinforces that you're not trying to game the system. Also, if you have any performance reviews from before your sales numbers declined, those could be helpful evidence that you were a good employee who struggled with unrealistic pandemic-era targets rather than someone who was habitually underperforming. The 30-day deadline might seem scary, but you actually have plenty of time to put together a strong appeal. Take a few days to gather your documentation, write a solid first draft, then review it with fresh eyes before submitting. You've clearly got great instincts about being proactive and asking for help - that's going to serve you well in this process. Best of luck with your appeal! This community is rooting for you.
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So glad you got your call and everything worked out! This is such a common experience - the waiting is absolutely the worst part. Your post is going to be really helpful for others going through the same thing. It's good to know that even when they're super late, they usually do still call the same day. Congrats on getting through the interview, and hopefully your claim gets processed quickly!
That's such a relief to hear! I'm new to this whole EDD process and seeing posts like this really helps ease the anxiety. It's crazy how stressful the waiting can be when you're already dealing with unemployment stress. Thanks for sharing the update - it gives me hope that when my interview comes up, even if they're late, they'll still follow through the same day.
This whole thread has been so helpful to read through! I'm going through something similar right now - my eligibility interview is scheduled for next Tuesday and I've been anxiously preparing for weeks. Reading about everyone's experiences, especially how Ava's situation worked out in the end, really helps calm my nerves. It sounds like the key takeaways are: keep your phone on and answer ALL calls (even spam-looking ones), have your documents ready, and don't panic if they're running late - they usually still call the same day. Thanks to everyone who shared their experiences here. This community is a lifesaver when dealing with EDD stress!
Freya Christensen
Just wanted to chime in as someone who went through a similar scare last year! It's crazy how common these identity theft attempts are becoming with unemployment benefits. For anyone else reading this thread - definitely sign up for credit monitoring services if you haven't already, and consider placing a fraud alert on your credit reports even if you haven't been victimized yet. Prevention is so much easier than cleanup! Also, the fact that you got through to EDD using Claimyr gives me hope - I've been struggling to reach them about my own claim issue for weeks. Glad everything worked out for you!
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Emily Thompson
•Thanks for sharing your experience! It really does seem like these scams are getting more sophisticated and targeting unemployment benefits specifically. I'm definitely going to look into credit monitoring services now - do you have any recommendations for which ones are most effective? And yes, the Claimyr service was honestly a lifesaver. I was dreading spending hours on hold trying to reach EDD, but it connected us within like 15 minutes. Worth every penny when you're dealing with potential fraud!
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Natasha Orlova
Just wanted to add my experience for anyone else who might encounter this situation - I work in banking and see these NetSpend scam attempts frequently. What likely happened is someone used your husband's personal information (SSN, name, address) to apply for a NetSpend account, probably hoping to redirect unemployment payments or use it for other fraudulent purposes. The good news is that you caught it early and took all the right steps! For future protection, I'd also recommend setting up account alerts with your bank and consider using a service like LifeLock or Identity Guard for ongoing monitoring. These scammers often try multiple times with the same stolen info. Also, keep that police report number handy - you might need it if other fraudulent accounts pop up in his name down the road.
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Brady Clean
•This is really helpful insight from someone in the banking industry! I had no idea NetSpend was commonly used in these types of scams. Your point about scammers trying multiple times with the same stolen info is particularly concerning - we'll definitely look into those monitoring services you mentioned. Do you know if there's a way to put some kind of alert or flag on his SSN to prevent future unauthorized account openings? We want to be as proactive as possible since this was such a close call.
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