Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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So glad everything worked out for you @Hunter! This is exactly why I always tell people not to panic when EDD payments are a day or two late - these random system delays happen more often than people realize. The key thing to look for is whether your certification shows "received" with no pending status or messages, which usually means it's just a processing delay rather than an actual problem with your claim. For anyone else experiencing this, definitely give it 3-5 business days before calling unless you see a pending status or get a message from EDD.
This is really good advice! I'm new to this community and just started receiving UI benefits last month. It's reassuring to know that these delays happen occasionally and aren't necessarily a sign of a problem with the claim. I'll definitely keep this in mind if I experience a payment delay in the future. Thanks for sharing your knowledge @Oliver!
I'm so relieved to see this thread! I'm going through the exact same situation right now - certified on Thursday, usually get paid Friday, and it's now Sunday with no payment. I was starting to think something was wrong with my claim since this has never happened before in the 4 months I've been on UI. Reading everyone's experiences here is really reassuring that it's likely just a system delay. I'll definitely wait until Tuesday/Wednesday before trying to call EDD. Thanks everyone for sharing your stories - it really helps to know we're not alone in dealing with these random delays!
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Another option that worked for me when I couldn't get through by phone - try using the "Ask EDD" feature on their website. I know it sounds like it would just be automated responses, but I actually got a real person to respond within 3 business days when I explained my situation there. I was dealing with a similar "pending medical certification" issue after my shoulder surgery, and the EDD rep who responded via the online system was able to see exactly what was missing from my file and told me what needed to be resubmitted. It's not as fast as getting someone on the phone, but it's way less frustrating than calling 50 times a day! Just make sure to be really specific about your claim details and what you're seeing in your online account when you submit the inquiry.
This is really good to know! I had no idea the "Ask EDD" feature could connect you to actual people - I always assumed it was just bots giving generic responses. I've been so focused on trying to call that I completely overlooked the online options. Definitely going to try this approach too while I'm also doing the 8am calling strategy. Having multiple ways to reach them makes me feel like I actually have a chance of getting this resolved. Thanks for sharing this tip!
Just wanted to share another resource that might help - if you're really stuck and can't get through by phone or online, you can also try contacting your local state assembly member's office. I know someone mentioned this earlier, but I wanted to emphasize how effective it can be. I had a similar issue with my disability claim getting stuck in "pending" status for months, and within 48 hours of my assembly member's office contacting EDD on my behalf, I had a case worker assigned who called me directly. They have special contacts at EDD that bypass the regular phone system completely. You can find your assembly member on the CA legislature website just by entering your zip code. It shouldn't have to come to this, but sometimes political pressure is the only thing that gets EDD to actually do their job!
That's such a great point about contacting your assembly member! I'm new to this whole disability claim process and honestly had no idea that was even an option. It's really frustrating that we have to go through political channels just to get basic customer service, but I'm definitely keeping this in my back pocket if the phone and online approaches don't work out. Do you happen to know if there's any downside to involving your assembly member, like does it flag your case in a negative way or anything? I just want to make sure I'm not accidentally making things worse by escalating too quickly. Thanks for sharing your experience - it's really helpful to know all the different options we have!
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I'm going through this exact same nightmare right now! Filed my claim 10 days ago, got approved, and still no account number letter. Reading through all these responses has been incredibly helpful - I had no idea about the Tele-Cert option or that there were services to help get through to EDD faster. One thing I wanted to add that might help others: I called my local Assembly member's office yesterday and they said they have staff who specifically help constituents with EDD issues. They can sometimes expedite things or at least help you get through to the right person. It's worth a shot if you're really stuck and have tried everything else. Also, for anyone wondering about the letter itself - my neighbor got hers last month and said it came in a very thin, plain white envelope with just "EDD" in small print in the corner. She almost threw it away thinking it was junk mail. Definitely check everything carefully! Thanks everyone for sharing your experiences. It's frustrating that this is such a common problem, but at least we can help each other navigate it.
That's a great tip about contacting your Assembly member's office! I had no idea they could help with EDD issues. It's really helpful to know there are multiple avenues to try when you're stuck in this situation. The description of the letter is also super useful - I'll make sure to check every single piece of mail carefully, even the stuff that looks like junk. It's crazy that something so important comes in such a plain envelope that's easy to miss!
This is such a frustrating but apparently common issue! I'm actually going through something similar right now - filed 3 weeks ago, got approved, but my account number letter seems to have gotten lost in the mail. I've been putting off dealing with it but reading through everyone's experiences here has motivated me to take action. I'm definitely going to try the Claimyr service that several people mentioned since calling EDD directly seems like a nightmare. It's reassuring to know that even if I miss my assigned certification day, I have a 14-day window to get it done without losing benefits. One question for those who successfully got their account numbers from EDD reps - did they ask for any specific documents or information beyond just SSN for identity verification? Want to make sure I have everything ready before I try to get through. Thanks to everyone for sharing their solutions and experiences!
When I called through Claimyr and got connected to an EDD rep, they asked for my full SSN, date of birth, full name as it appears on my claim, and my mailing address. They also asked me to verify the date I filed my claim and my weekly benefit amount from my award letter. The whole identity verification process took maybe 2-3 minutes before they gave me my account number. Definitely have your award letter handy since they might reference details from it. Good luck - you should be able to get this sorted out quickly!
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I'm going through something similar right now! My benefit year ended two weeks ago but I also had that weird final week showing up in the system. I was so confused about whether to certify or not. Reading through all these responses really helps clarify what's happening. I ended up certifying for that final week and now I'm just waiting for my new claim to process. The documentation advice is really smart - I've been taking screenshots of everything in UI Online just in case there are any issues later. It's frustrating how unclear the EDD system can be about these transitions, but it sounds like this is pretty normal. Thanks everyone for sharing your experiences!
I'm glad this thread helped you too! It's so stressful when you're not sure if you're doing the right thing with EDD. The screenshot advice is definitely worth following - I wish I had thought of that earlier. Did your new claim show up in UI Online yet, or are you still in the waiting phase? I'm curious how long the processing is taking for people right now.
Just wanted to add my experience since I went through this exact same thing about 6 months ago. The system definitely allows you to certify for that final week even after your benefit year expires - it's totally normal and you should do it. I was nervous about it too but it worked out fine. One thing I didn't see mentioned here is that when your new claim gets processed, you might need to complete a phone interview since you're transitioning from unemployment to partial employment. They called me about 2.5 weeks after I filed to verify my work schedule and earnings. Just be ready for that call and have your pay stubs handy. Also, definitely stick with UI Online for everything. The paper forms just create delays and confusion. Your new claim will eventually show up in the same UI Online account once it's approved. The whole process took about 3 weeks for me, which sounds pretty typical based on what others are saying here.
Thanks for sharing that about the phone interview! I hadn't thought about that possibility but it makes sense they'd want to verify the part-time work situation. Did they ask detailed questions about your employer and hours, or was it pretty straightforward? I want to make sure I have everything organized just in case they call me too.
The phone interview was pretty straightforward - they mainly wanted to confirm my reduced hours, verify my employer information, and make sure I understood how to report my earnings correctly when certifying. They asked for my work schedule (which days/hours), my hourly wage, and whether the hour reduction was permanent or temporary. The whole call took maybe 10-15 minutes. Having a recent pay stub and your work schedule written down definitely helps. They're really just making sure everything matches what you reported when you filed the new claim.
Sofia Hernandez
I had the exact same issue a few weeks ago! The blank page thing is so frustrating. What worked for me was disabling all my browser extensions temporarily, then trying again. Apparently some ad blockers and privacy extensions can interfere with the EDD site's functionality. Also try opening an incognito/private browsing window - that helped me get past the blank page. If you're still stuck after trying the browser fixes, you might need to call the technical support line (not the regular claims line) at 1-833-978-2511. They can sometimes reset something on their end that fixes the glitch. Good luck!
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Vincent Bimbach
•This is super helpful! I didn't even think about browser extensions causing issues. I have uBlock Origin and a couple other privacy extensions running. Going to try disabling them and see if that fixes the blank page problem. Thanks for the tip about the technical support line too - I didn't know there was a separate number for tech issues!
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Sophia Long
•OMG thank you so much for this! I just tried disabling my extensions and opening an incognito window and I was finally able to get past that stupid blank page! I can't believe it was something so simple. You just saved me from having to spend hours on hold trying to call them 🙏 Really appreciate you sharing what worked for you!
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Sean O'Donnell
I'm dealing with something similar right now! The EDD website has been giving me issues for weeks. One thing that helped me was trying to access the site at different times of day - it seems less glitchy early in the morning (like 6-7 AM) when fewer people are using it. Also, if you haven't already, try using Edge browser instead of Chrome or Firefox. I know it sounds weird, but for some reason EDD's site seems to work better with Edge. The whole "no weeks available" thing happened to me too when I earned too much - it's like their system gets confused about whether you need to file a new claim or just wait it out. Definitely frustrating! Keep us posted on what ends up working for you.
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Jeremiah Brown
•Thanks for the tip about trying different times of day! I never thought about the site being less busy in the early morning. I'll definitely try accessing it around 6 AM tomorrow and see if that helps. The Edge browser suggestion is interesting too - I've been using Chrome this whole time. It's so annoying that we have to jump through all these hoops just to file a claim, but I appreciate you sharing what's worked for you. Will update everyone once I try these suggestions!
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