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I'm really sorry this happened to you, and I'm glad you were able to get the temporary credit! This thread has been incredibly educational - I had no idea Money Network fraud was such a widespread issue until reading everyone's experiences here. I wanted to add one more tip that helped me when I dealt with a similar situation last year: if you're still having any issues or delays with your case, try reaching out to your local EDD office or state representative's office. Sometimes they can escalate cases that are taking too long or not being handled properly. I know it sounds like overkill, but when you're facing rent deadlines, every option helps. Also, for future reference, some banks and credit unions offer "card controls" through their mobile apps where you can instantly freeze/unfreeze your card, set spending limits, or block certain types of transactions. Once you switch to direct deposit, it might be worth asking your bank if they offer these features - it's like having fraud protection in your pocket. Thanks to everyone who shared their experiences and tips in this thread. It's unfortunate that so many people have gone through this, but the collective knowledge here is really valuable for anyone dealing with EDD card fraud.
This is such great advice about contacting local EDD offices or state representatives - I never would have thought of that! The card controls feature you mentioned sounds really useful too. I'm definitely going to ask my bank about that once I switch to direct deposit. It's amazing how much helpful information everyone has shared in this thread. Even though it sucks that Money Network fraud is so common, at least we can all learn from each other's experiences and know what steps to take. Really appreciate you adding these additional tips!
Wow, reading through all these responses really shows how widespread the Money Network fraud problem is! I'm new to this community and just got my EDD card last month. After seeing all these horror stories, I'm definitely going to be extra careful with it and probably switch to direct deposit ASAP. For anyone still dealing with fraud issues, it sounds like the key takeaways are: - Call the fraud-specific number (1-866-320-8699) not regular customer service - Reference the Electronic Fund Transfer Act for provisional credit rights - Document everything with case numbers and call logs - File police reports to strengthen your case - Don't give up - keep calling until you get resolution It's really frustrating that EDD continues using Money Network when there are clearly so many security issues. Thanks to everyone who shared their experiences - this information could literally save someone's rent money like it did for Fiona!
I'm dealing with this same issue right now and this thread has been an absolute lifesaver! I've been clicking around the UI Online site for what feels like forever trying to find my account number. It's honestly ridiculous that they don't just put it somewhere obvious on the main dashboard - like why is accessing your own basic account info such a puzzle? I'm going to start with the UI Online inbox and look for those "Notice of Unemployment Insurance Award" and "Monetary Determination Notice" documents that everyone mentioned. The Gmail search trick for "Customer Account Number" is genius too - I never would have thought to check my regular email since I assumed everything would be in the UI Online system. Thanks to everyone who shared specific document names and search terms! It's so reassuring to know this is a super common problem and not just me being incompetent at navigating their terrible interface. Definitely going to screenshot and save the number in multiple places once I find it so I never have to go through this headache again!
You're definitely not incompetent - the UI Online interface really is that confusing! I just went through this same exact frustration a couple weeks ago and felt like I was losing my mind trying to find something as basic as my own account number. The Gmail search trick saved me so much time - I actually found my number in three different places using that method. Also don't forget to check any text confirmations you might have gotten when you first applied or certified, sometimes they sneak the account number in there too. Once you track it down, I'd suggest putting it in your phone's notes app with a clear label like "EDD Account Number" so you can find it instantly next time. Good luck with your search - you'll definitely find it with all these great tips!
I'm so glad I found this thread because I'm literally going through this exact same frustrating situation right now! I've been searching for my EDD account number for over an hour and was starting to feel like I was completely missing something obvious. It's absolutely mind-blowing that they don't display your own account number anywhere on the main UI Online dashboard - like what kind of backwards logic is that?? Reading through all these responses has been incredibly helpful though! I'm going to start by checking my UI Online inbox for those "Notice of Unemployment Insurance Award" and "Monetary Determination Notice" documents that everyone keeps mentioning. The Gmail search trick for "Customer Account Number" is brilliant too - I never would have thought to search my regular email for EDD stuff since I assumed everything important would be locked away in the UI Online system. It's honestly so validating to see that literally everyone struggles with this same issue. The EDD system really does seem deliberately designed to make simple things as complicated as possible! Thanks to everyone who shared specific document names and search terms - you've probably saved me hours of additional frustration. Definitely going to screenshot and save my account number in multiple places once I finally track it down!
So glad to hear you got your money back quickly! This whole thread has been super helpful - I've been using the Money Network card for months without realizing how vulnerable it is. Just set up direct deposit and text alerts after reading everyone's experiences. It's crazy how common this fraud seems to be with these cards. Thanks for sharing your story and keeping us updated!
Yes, this thread has been eye-opening! I had no idea Money Network card fraud was this common. I've been using mine for over a year without any issues, but after reading all these stories I'm definitely switching to direct deposit ASAP. The fact that multiple people have experienced this makes me realize it's not a matter of if, but when. Thanks to everyone who shared their experiences and advice - especially the tips about setting up alerts and filing police reports immediately if it happens.
This is exactly why I switched to direct deposit after my first unemployment payment! I kept hearing horror stories about Money Network cards getting compromised and decided it wasn't worth the risk. For anyone still on the fence about switching - it's so easy to set up through your EDD online account, and you get your payments 1-2 days faster than with the card. The only downside is you need a bank account, but even a basic checking account at a credit union is safer than these prepaid cards. Really glad you got your money back so quickly @Anastasia Ivanova - your experience will definitely help others who go through this!
I'm really impressed by how thorough and supportive everyone has been in this thread! As someone new to this community, it's amazing to see people sharing their actual experiences with similar situations. Mason, based on everything I've read here, you seem to have a textbook case for unemployment benefits approval. The fact that you have all the documentation (original offer letter, resignation email, and delay notification) puts you in a really strong position. The advice about using the phrase "due to definite assurance of other employment" and leading with that key point during your eligibility interview seems spot-on. One small thing I'd add - when you apply, consider taking screenshots of your application and any confirmation pages you get. Sometimes it's helpful to have proof of exactly when and how you filed, especially if there are any questions later about timing or what information you provided initially. You're handling this stressful situation really well by being proactive and gathering advice. Seven weeks without expected income would stress anyone out, but you're taking all the right steps. Best of luck with your application, and please do keep us updated on how it goes! This thread will probably help other people who find themselves in similar situations.
Thank you so much for the warm welcome and encouragement! This community has been absolutely incredible - I never expected to get such detailed, helpful advice from so many people who've actually been through similar situations. It's made what felt like an overwhelming and confusing process seem much more manageable. I'm definitely going to take your suggestion about screenshotting everything during the application process. That's the kind of detail I wouldn't have thought of, but it makes perfect sense to have documentation of when and how I filed. I've been taking notes on all the advice here and I'm feeling so much more prepared now. I have my timeline document ready, all my supporting documents organized, and I know exactly how to phrase my situation during the eligibility interview. I'll absolutely keep everyone updated on how the process goes - hopefully my experience can help the next person who finds themselves in this frustrating situation! Thanks again to everyone for making this stressful time a little bit easier. I'm planning to apply first thing tomorrow morning!
Mason, you've received excellent advice here! As someone who went through a similar delayed start situation about a year ago, I wanted to add one more tip that really helped me: when you call EDD (or use Claimyr to get through), ask specifically about the timeline for your eligibility interview. In my case, I was initially told it would be 3-4 weeks, but when I explained that I had all my documentation ready and that my situation was straightforward (quit only due to confirmed employment that got delayed), they were able to expedite my interview to the following week. Sometimes being proactive and showing you're organized can help move things along faster. Also, don't be surprised if the EDD rep asks you detailed questions about why you didn't try to negotiate staying at your old job longer once you found out about the delay. Just be honest that you had already given proper notice and your previous employer had likely already made arrangements for your replacement. This is a common question they ask to make sure you explored all options. You're doing everything right by applying immediately and gathering all that documentation. This type of employer-caused delay is exactly what the good cause quit provision covers. Wishing you a smooth process!
That's a really smart tip about asking to expedite the interview when you have all your documentation ready! I hadn't thought about being proactive in that way, but it makes total sense - showing that you're organized and have a straightforward case might help speed things up. I'll definitely mention that I have all my supporting documents prepared when I call. The heads up about the question regarding negotiating to stay longer at my old job is super helpful too. You're absolutely right that they had already started the replacement process after I gave my two weeks notice, so going back wasn't really an option. It's good to know that's a standard question they ask so I can be prepared with a clear answer. I'm feeling really confident about this whole process now thanks to all the detailed advice from everyone here. Planning to apply first thing in the morning and then work on getting through to speak with someone directly. Thanks for sharing your experience!
Carmen Ortiz
This is such a frustrating situation, but you're definitely not powerless here! I went through something very similar when EDD retroactively reviewed my pandemic claim in late 2023. A few things that might help based on my experience: **Check your UI Online message center thoroughly** - sometimes there are notices buried in there that are easy to miss, especially if you weren't logging in regularly after finding new employment. **Look for any "pending eligibility" flags** - when you log into your account, check if there are any unresolved eligibility issues that might have triggered the mass disqualification. Sometimes it's something as simple as a missing document they requested years ago. **Get your employer's business license records** - if the manufacturing plant officially closed due to COVID, there should be public records showing this. Your county clerk's office or business licensing department might have documentation of the closure that could strengthen your appeal. **File for financial hardship** - even if the appeal takes time, you can request that they don't pursue collection during the appeals process due to financial hardship. This might help protect future tax refunds while you fight this. The good news is that legitimate pandemic unemployment claims have a very high success rate on appeal when proper documentation is provided. Since your husband worked at the same place for 3+ years before a documented COVID closure, you have strong evidence of legitimate eligibility. Don't give up - this sounds like exactly the type of case that gets overturned once a human reviews it properly!
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Alana Willis
•Thank you for all this detailed advice! I just checked the UI Online message center and you're absolutely right - there were some old messages from 2022 that I completely missed because we weren't logging in regularly after he found work in Nevada. One of them mentions "additional documentation required for eligibility review" but doesn't specify what documents they needed. This is probably what triggered everything! I'm going to include screenshots of these missed messages in our appeal to show we genuinely didn't see them due to the move and not actively monitoring the account. The tip about getting business license records is brilliant too - I'll contact the county where his plant was located to see if they have official documentation of the COVID closure. Really appreciate you mentioning the financial hardship option as well - $28k would definitely qualify as hardship for us! Feeling much more prepared to tackle this now with everyone's guidance.
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Julia Hall
I'm so sorry this happened to you - this is becoming an epidemic and it's absolutely infuriating how EDD is handling these retroactive reviews. What you're describing is almost identical to what happened to my sister's family last year. A couple of additional things that might help that I haven't seen mentioned yet: **Request a "stay of collection" immediately** - while your appeal is pending, you can request that EDD halt any collection activities including future tax intercepts. File this along with your DE 1000M appeal form. **Check if your husband's employer filed a "mass layoff" notice with the state** - companies that laid off large numbers of employees due to COVID were often required to file WARN notices or similar documentation with the state. This could be powerful evidence that his layoff was legitimate and COVID-related. **Document your good faith efforts to comply** - the fact that he certified every two weeks and reported when he found part-time work shows he was following all the rules. Make sure to emphasize this in your appeal. The most important thing is that you're taking action now. These mass disqualifications are largely being done by computer algorithms, and when actual humans review cases with proper documentation, the vast majority of legitimate claims are being reinstated. Your husband's 3+ year employment history before a documented COVID business closure should make this a straightforward win once you get in front of a real person. Stay strong and don't let them bully you into just accepting this. The system is broken but your rights are still intact!
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