California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ana, congratulations on your little one and I'm so glad you were able to find your remaining PFL balance! As someone who also navigated the EDD system as a new parent, I completely understand the frustration with their phone system - it's absolutely terrible. Since you discovered you still have 3 weeks available, I wanted to share a tip that really helped me: consider keeping a simple calendar or planner specifically for tracking your PFL usage and deadlines. I marked down when I took each week, when I submitted forms, and set reminders for important dates like the one-year deadline. It helped me stay organized when my brain was total mush from sleep deprivation! Also, since you mentioned struggling with childcare and your husband's work stress, you might want to look into local parent groups or mom groups in your area - they're often great resources for childcare recommendations, emergency babysitting swaps, and just general support during those overwhelming early months. The fact that you can use those remaining weeks flexibly throughout the year is such a blessing - you'll figure out the perfect timing for your family's needs. You're doing great mama, even when it doesn't feel like it!

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Thank you so much Roger! The calendar/planner idea is absolutely genius - I'm definitely going to start doing that right away. With how scattered my brain has been lately, having everything written down in one place will be such a lifesaver. I love the idea of marking down form submission dates and setting reminders for deadlines too - I can already see myself forgetting important dates without that system in place. And you're spot on about looking into local parent groups - I've been feeling pretty isolated trying to figure everything out on my own, so connecting with other moms going through similar challenges could be really helpful both practically and emotionally. It's so reassuring to hear from someone else who made it through the EDD maze successfully while sleep deprived! Thank you for the encouragement and for taking the time to share such practical advice. This whole thread has honestly been more helpful than hours of trying to navigate EDD's website on my own!

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Ana, I'm so relieved you were able to find your remaining balance without having to deal with EDD's nightmare phone system! As a mom who went through this exact same confusion with my son last year, I totally get the panic of thinking you might have missed out on benefits you're entitled to. Those 3 remaining weeks are such a gift - especially with everything you mentioned about childcare struggles and your husband's work stress. One thing that really saved me was creating a simple note in my phone with all the key dates and deadlines related to my PFL benefits. I included things like when my year expires, how many weeks I had left, and even screenshots of the claim balance page. That way I could reference everything quickly without having to dig through the EDD website again when my brain was fried from lack of sleep. Also, since you mentioned potentially using the weeks throughout the year, don't forget that you need to give your employer proper notice each time - but the flexibility of being able to split them up is honestly one of the best parts of the California PFL system. You're doing amazing navigating all this bureaucracy while caring for a new baby - that's no small feat! Congratulations on your little one and I hope those remaining weeks give you some much-needed relief when you need it most.

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I'm jumping into this incredible thread as someone who's been battling the same EDD phone nightmare for my PFL claim! I've been trying for 9 days straight with zero luck, but reading through everyone's detailed strategies is giving me so much hope. This community has essentially become a masterclass in reverse-engineering a completely broken government system - from @Emily Sanjay's scientific approach with tally marks and the 1-3-4 button sequence, to @Millie Long's 30-second wait discovery, to @StardustSeeker's weather timing strategy. It's both amazing and absolutely ridiculous that we need to coordinate like military strategists just to access benefits we're entitled to! I'm definitely going to combine the multi-phone 8:00 AM sharp approach with all these crowd-sourced hacks tomorrow morning. The solidarity and shared knowledge in this thread is incredible - it's proof that when official systems fail us completely, we can still help each other find solutions. Planning my own coordinated phone assault and will report back with results. Thank you everyone for not suffering in silence and actually sharing what works. This community is what's keeping me motivated when the system feels impossible! 💪🙏

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Welcome to the EDD phone warriors club, @Sean O'Connor! 😤 I'm also relatively new to this community but have been following this thread like it's my survival manual. It's honestly both hilarious and tragic that we've had to become amateur intelligence analysts just to access our own benefits! I've been compiling everyone's strategies into what I call my "EDD Battle Plan" and I'm planning to deploy the full arsenal tomorrow: the precise 8:00 AM timing with multiple devices, @Emily Sanjay s'genius 1-3-4 button hack, @Millie Long s 30-second'wait technique, and even checking the weather forecast to apply @StardustSeeker s timing'strategy. The fact that we need to coordinate like we re planning'a heist just to have a basic conversation with a government agency is absolutely insane, but I m grateful'this community exists to help each other navigate the madness. Rooting for all of us to finally crack this ridiculous system - let s turn'this thread into a victory celebration instead of a war planning session! 🎯

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This thread has been an absolute game-changer for me! I'm dealing with the exact same EDD nightmare trying to reach someone about my PFL claim. I've been stuck in the "maximum callers" loop for almost two weeks and was honestly starting to think it was impossible until I found this community. The level of strategic coordination we've all had to develop just to access basic government services is both inspiring and completely insane. Reading through everyone's battle-tested methods - @Emily Sanjay's scientific approach with the 67-call tally system and that brilliant 1-3-4 button sequence hack, @Millie Long's 30-second wait discovery instead of immediate hang-up, @StardustSeeker's weather timing strategy, and the consistent success with the multi-phone 8:00 AM sharp approach - it's like having a complete intelligence briefing for cracking this broken system. I'm definitely combining all these crowd-sourced tactics for my assault tomorrow morning. It's ridiculous that we need to become phone system ninjas with military precision just to discuss our own benefits, but the solidarity and shared knowledge in this thread is incredible proof that we can overcome even the most bureaucratic obstacles when we help each other. Going to report back with results - hopefully I can add to the success stories instead of the battle plans! Thanks to everyone for not giving up and creating this amazing support network. This community is what's keeping me sane through this nightmare! 💪🙏

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I'm currently going through this same frustrating issue right now! Just finished my pregnancy disability last week and trying to file for PFL, but keep getting that "cannot verify banking information" error even though my direct deposit worked perfectly for SDI. Reading through everyone's experiences here is both helpful and infuriating - it's crazy that this is such a widespread known problem that EDD just hasn't bothered to fix. I'm going to try calling that 1-800-480-3287 number that @Carter Holmes mentioned at 8 AM sharp tomorrow. If that doesn't work out, I might have to bite the bullet and use the Claimyr service since sitting on hold for hours with a 2-week-old doesn't sound feasible. Thank you all for sharing your solutions - it's such a relief to know I'm not alone in dealing with this technical nightmare during an already stressful time!

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I'm so sorry you're dealing with this too! As a newcomer to this community, I just want to say how incredibly helpful this entire thread has been. I'm currently pregnant with my first baby and will be going through the SDI to PFL transition in a few months, so reading about everyone's experiences with this banking verification glitch is both eye-opening and frustrating. It's absolutely ridiculous that EDD has such a well-documented system bug that affects so many new parents during an already overwhelming time. The fact that they can fix it in 5 minutes once you get through to an agent just proves how preventable this whole mess is. I really hope the phone number @Carter Holmes shared works for you! And honestly, the Claimyr service sounds like it might be worth every penny to avoid the stress of endless hold times with a newborn. Please update us on what ends up working - I m'sure other expecting parents following this thread would benefit from knowing the most effective solution. Wishing you the best of luck getting this resolved quickly!

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This is such a frustrating but unfortunately common issue! I'm dealing with the exact same banking verification error right now after transitioning from pregnancy disability to PFL. It's so stressful when you're already sleep-deprived with a newborn and need those payments to come through. Reading everyone's experiences here has been incredibly helpful - it's both reassuring to know this isn't just me and infuriating to see how widespread this known glitch is. I'm definitely going to try calling EDD at 8 AM using that number @Carter Holmes shared, and if that doesn't work, the Claimyr service sounds like it might be worth the cost to avoid hours on hold with a crying baby. Thanks to everyone who shared their solutions - this community is such a lifesaver during these stressful transitions!

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This entire discussion has been such a wake-up call! I'm currently dealing with my own PFL claim (week 4 of waiting) and honestly thought I was doing something wrong or that my case was uniquely problematic. Reading about all these hidden issues - name formatting mismatches, employer verification problems, mystery system flags - makes me realize the system is just fundamentally broken. It's absolutely unacceptable that people have to become detectives to figure out why their own benefits are being withheld, especially when we're dealing with newborns and financial stress. I'm definitely going to follow everyone's advice here: double-checking with HR, reviewing my application for any tiny formatting differences, and keeping that Claimyr service as a backup plan. The fact that we have to pay a third party just to access benefits we've already paid into is infuriating, but if it works, it's worth it. Thank you all for sharing your real experiences - this thread should be pinned for every new parent navigating this nightmare system!

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You're absolutely right that this thread should be pinned! I'm new to this community and just starting to research PFL before I apply in a few months. Reading everyone's experiences here has been incredibly valuable - I had no idea about any of these potential issues like name formatting, employer verification delays, or mystery system flags. It's honestly terrifying that the system is this broken when people are depending on these benefits during such a vulnerable time. I'm definitely going to be super proactive when I apply - triple checking everything with HR, making sure every character matches exactly across all documents, and bookmarking that Claimyr service. Thank you all for being so transparent about your struggles and solutions. This kind of real-world advice is exactly what new parents need but can't get anywhere else!

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Wow, this thread has been incredibly eye-opening! I'm dealing with my first PFL claim right now (just submitted 2 weeks ago) and had no idea about all these potential hidden issues. Reading about Dmitry's hyphen problem and everyone else's employer verification delays is both helpful and terrifying - the fact that such tiny details can hold up benefits for months without any notification is absolutely insane. I'm definitely going to be proactive and contact my HR department tomorrow to make sure they submitted everything correctly on their end. Also going to go through my application with a fine-tooth comb to check for any formatting mismatches. It's ridiculous that we have to become detectives just to access benefits we've already paid into, but thank you all for sharing these real-world tips. Bookmarking that Claimyr service as backup - hopefully won't need it but good to know it exists. This kind of practical advice is exactly what new parents need but can't get from the official EDD website!

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This whole thread has been such a lifesaver! I'm actually at week 6 of waiting for my PFL claim and was starting to feel like I was going crazy. Reading about everyone's experiences - especially the hyphen issue and employer verification problems - has given me so much hope that there might be a simple fix I just haven't discovered yet. I'm going to call my HR department first thing tomorrow to verify they did their part correctly, and I'm also going to go through every single field in my application to look for any tiny formatting differences. It's absolutely maddening that the system can't handle basic variations or at least TELL you what's wrong, but at least now I know what to look for. Definitely signing up for that Claimyr service too - I've been calling the regular lines for weeks with zero success. Thank you all for being so transparent about your struggles and solutions. This community support means everything when you're dealing with a newborn and mounting bills!

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I just went through this exact same situation last week! Got that same confusing EDD email while on my bonding leave and was so stressed about how to respond properly. After reading through all these helpful responses, I can confirm the advice here really works. I sent EDD a clear email that said: "My employer provides integrated parental leave pay that supplements my PFL benefits. EDD pays approximately 60-70% of my regular wages, and my company pays the remaining amount to bring me to my full salary during leave." I included all the specifics everyone mentioned: - Exact dates of integrated payments - My hourly rate and normal schedule - Clear statement that these are parental leave benefits, NOT vacation/sick/PTO EDD processed my response in just 3 business days and approved everything without reducing my benefits! The key really is emphasizing that your company pay is working WITH PFL, not replacing it. Don't overthink it - just be specific and use the language that's worked for everyone else here. You definitely don't need to send all those 2023 pay stubs. A straightforward email response should resolve it quickly!

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This is so reassuring to hear, especially the 3-day approval timeline! I've been reading through all these responses and it's amazing how consistent everyone's advice and success stories are. Your confirmation that the template really works gives me so much confidence. I was definitely overthinking this whole situation and worried I might accidentally mess something up, but it's clear that EDD just needs the information explained in a very specific way. I'm going to send my response tomorrow using the exact language you and everyone else has shared about the company pay "working WITH PFL" benefits. Thank you for taking the time to share your recent success - it really helps to know this approach is still working perfectly!

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I'm currently going through this exact same situation! Just received that same confusing email from EDD yesterday while I'm on bonding leave and was completely overwhelmed trying to figure out how to respond. This thread has been absolutely incredible - reading everyone's experiences has completely changed my stress level from panic to confidence. It's amazing how consistent all the advice is: be super specific about what "integrated" means, emphasize that company pay is "working WITH PFL benefits" not replacing them, and include all the detailed information (dates, hourly rate, schedule, etc.). I'm definitely going to follow the proven template that so many people have shared: clearly explain that EDD pays 60-70% of my wages and my company covers the difference to reach my full salary, plus make it crystal clear these are parental leave benefits not vacation/sick days. The success stories here are so encouraging - seems like everyone who explained it properly got approved within 3-7 days without any benefit reductions. Thank you all for sharing your experiences and creating such a helpful resource for navigating EDD's confusing requests! This community is truly a lifesaver.

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I'm so glad this thread helped you go from panic to confidence - that's exactly what happened to me when I first found it! It really is incredible how consistent everyone's advice and success stories are. It shows that EDD's process, while confusing at first, is actually pretty predictable once you know what they're looking for. The template everyone's sharing about "working WITH PFL benefits" and including all those specific details really does seem to be the magic formula. I love seeing how this community comes together to help each other navigate these stressful situations. You're definitely going to be the next success story to add to this thread - sounds like you have all the right information and approach now. Looking forward to hearing about your quick approval!

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