Anyone else notice that the EDD seems to be getting worse lately? I swear it used to be easier to get ahold of someone...

Don't panic! This happens more often than you'd think. When they call, it's usually just to verify some details or ask for additional documentation. Here's what worked for me: try calling the general PFL line at 1-877-238-4373 first thing in the morning (like 8 AM sharp). If that doesn't work, you can also try the SDI line at 1-800-480-3287. In the meantime, log into your EDD account online and check for any pending tasks or messages. Sometimes they'll send you a notice through the portal even if they tried calling. The key is to respond quickly once you do connect with them. Good luck! 🤞

Hey OP, any luck solving this? I'm getting the same error now and I'm pulling my hair out!

I ran into this exact same E324 error last year! What finally worked for me was logging out completely, waiting about 30 minutes, then logging back in with a fresh session. Also make sure you're not using any VPN or proxy - EDD's system gets really picky about that stuff. If you're still stuck, try accessing the site from a different IP address (like using your phone's hotspot instead of home wifi). The system seems to have some weird IP-blocking issues that cause these random errors. Hope this helps!

guys i think i found a loophole. if you call exactly at 8:01am while standing on one foot and humming the national anthem, you get through instantly

Just went through this exact same thing last month! My claim showed "processed" for about 2 weeks before I actually got paid. What helped me was logging into my account daily to check for any new messages or action items - turns out I had missed a small identity verification step that was buried in the notifications. Also, definitely confirm your payment method is set up correctly. The anxiety is real when you're waiting for that money to hit! Hang in there, it will come through eventually.

Update: I finally got through to EDD this morning! They confirmed they received my bonding paperwork and that my claim is being processed. The rep said there will likely be a 7-10 day gap before my first baby bonding payment, but everything is on track. Thanks for all the helpful advice everyone!

So glad you got confirmation from EDD! That must be such a relief. I went through this same transition 6 months ago and the waiting/uncertainty is the worst part. Once you get that first bonding payment, the rest should come regularly every two weeks. The 7-10 day gap is totally normal - I think mine was about 9 days. Take advantage of this time to rest and bond with your baby without worrying about the paperwork side of things. You did everything right!

That's awesome that you got it filed! For anyone else reading this thread later - I just want to emphasize how important it is to file that PFL claim early. I waited until the last week of my SDI and ended up with a 2-week gap in payments because of processing delays. The stress of no income with a newborn is not something you want to deal with! Also, keep all your documentation organized - birth certificate, doctor's notes, everything. Makes the whole process smoother.

Just wanted to add - if you're still having trouble with the SDI Online portal, you can also file the PFL claim by mail or fax. Sometimes the online system gets overwhelmed, especially during busy periods. The DE2508 form is available as a PDF on the EDD website. I had to do this route when my account kept locking me out. It took a bit longer to process (about 10 days vs 5 days online) but it worked! Also make sure to send it certified mail so you have proof they received it. The mailing address is on the form itself. Good luck with your new baby!