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Just a heads up, I've heard they've been really backed up lately due to staff shortages. Might explain why you're getting conflicting info. Hang in there!
Wait, they asked for your doctor's diploma and license ID? That seems really unusual for a PFL claim. Normally they just need medical certification from your doctor, not their credentials. Are you sure you're dealing with the right department? This sounds like it might be a different type of claim or verification process. I'd double-check that you're actually filing for paid family leave and not something else, because this doesn't sound right to me.
Anyone else notice how the EDD website is always "under maintenance" when you need it most? 🙄 It's like they're trying to make this as difficult as possible.
Hey Diego, I totally understand your frustration! I went through the same thing last year and it was incredibly stressful. Here's what I learned from my experience: 1. Log into your EDD online portal first - sometimes there are status updates or requests for additional info that they don't always mail out right away 2. When calling, try early morning (8-9am) or late afternoon (3-4pm) - I had better luck during those times 3. Have your Social Security number, claim number, and any reference numbers from previous correspondence ready 4. If you do get through, ask specifically what's causing the delay and get a timeline in writing if possible Also, don't forget to keep certifying for benefits even while waiting - missing a certification can really mess things up. The whole process is frustrating but hang in there! Most delays are administrative and do get resolved eventually. Sending positive vibes your way! 🙏
I'm an ex-EDD employee (don't hate me lol). Here's some insider advice: - The best time to call is Tuesday-Thursday, avoid Mondays and Fridays - If you get through to anyone, even if it's the wrong department, ask them to transfer you instead of hanging up - Be super nice to the person who answers, they deal with angry people all day and are more likely to go the extra mile if you're kind - Have all your info ready: claim number, dates, any correspondence you've received - If all else fails, request a callback. It might take a while, but they do get to them eventually Hope this helps someone!
I went through something similar last year with my PFL claim. What finally worked for me was using the "Contact EDD" form on their website multiple times - I submitted it every few days with my case details. It took about 2 weeks, but someone eventually called me back. Also, try calling the general EDD number (1-800-300-5616) and pressing 1 for English, then 2 for employer, then 4 for other - sometimes that gets you to a different queue that's less busy. Hang in there, it's frustrating but you'll get through eventually! 💪
Pro tip: if you need to call, try using a landline if possible. For some reason, I've had better luck getting through that way. Also, Tuesdays and Wednesdays seem to be less busy. Good luck!
Your numbers definitely look normal! I had a similar breakdown when I was on SDI last year. One thing that helped me was keeping track of my certification dates - make sure you're submitting those on time every two weeks or your payments can get delayed. Also, if you're having trouble reaching the right department, try calling the SDI line specifically at 1-800-480-3287. It's different from the regular unemployment line and usually has shorter wait times. Hope this helps!
Henrietta Beasley
Same thing happened to me a few months ago! The whole reporting wages thing is such a pain. I ended up having to call multiple times before I got someone who could actually help. One thing that worked for me was calling right at 8am when they open - way shorter wait times. Also, when you do get through, ask them to check if your mailing address is correct in their system. Turns out mine was wrong and that's why my form never came. They were able to update it and send a new one electronically through the UI Online portal. Saved me like 2 more weeks of waiting! The whole system is a mess but hang in there - you'll get it sorted out eventually.
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Chloe Taylor
•This is so helpful to know about the mailing address issue! I never would have thought to check that. I've been assuming it was just typical EDD delays, but now I'm wondering if my address might be wrong in their system too. Definitely going to verify that first thing when I call. The 8am tip is gold too - I've been trying to call in the afternoon like an idiot. Thanks for sharing your experience, it's giving me a much better game plan! 🙌
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Keisha Robinson
I'm going through the exact same nightmare right now! My PFL claim got suspended 3 weeks ago after I reported wages from a part-time job I picked up, and I'm still waiting for that stupid 2580GF form. It's so frustrating because I need that money and they're making us jump through all these hoops. Reading through everyone's responses here is actually really helpful though - I had no idea about the electronic delivery option or that address issues could cause delays. Definitely going to try calling at 8am sharp tomorrow and ask about getting it sent to my UI Online account. This whole system is such a mess but at least we're all suffering together! 😅 Thanks everyone for sharing your experiences and tips!
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