I'm sorry to hear you're going through this Diego. Payment delays are unfortunately common with SDI. Here are a few things that helped me when I was in a similar situation: 1. Check your mail carefully - sometimes important notices get mixed in with junk mail or delivered to the wrong address 2. Log into your SDI online account and look under "Inbox" or "Messages" - there might be a request for additional information that's easy to miss 3. Try calling the SDI customer service line at 1-800-480-3287. Best times are right when they open at 8am or around lunch time 4. If you suspect there might be an issue with your claim, you can also try visiting your local SDI office in person The whole process can be incredibly stressful when you're depending on those payments. Hang in there and keep pushing for answers. Most delays are just administrative backlogs, but it's important to stay on top of it. Let us know how it goes!

Diego, I went through something similar a few months ago and it was incredibly stressful. In my case, it turned out that EDD had sent a notice to verify my identity, but it got lost in the mail somehow. I only found out when I finally got through to someone on the phone after multiple attempts. Here's what I'd recommend: First, try logging into your online account and check every single section - not just the main dashboard but also look for any "pending" or "action required" items that might be buried in submenus. Sometimes they hide important stuff there. If that doesn't reveal anything, definitely try the early morning calling strategy others mentioned. I had success calling right at 8:00 AM sharp. Have your social security number and claim info ready before you dial. Also, don't overlook checking with your mail carrier or neighbors - sometimes SDI notices get misdelivered. I know it sounds silly but it happens more than you'd think. Hang in there - most of these delays do get resolved eventually, even though the waiting is awful when you need that money. Keep us posted on what you find out!

Hi @Alexis! I'm new to this community but wanted to share something that might help ease your mind. I went through a similar situation last year when I needed specialized treatment in Colorado for an eating disorder. Like you, I was really anxious about the whole SDI process with an out-of-state provider. What I found helpful was creating a simple "treatment transition" folder with copies of everything - my California doctor's referral, insurance pre-authorization, and all the SDI paperwork. I gave copies to both my family and the treatment center's admissions coordinator. This way, if there were any questions or delays while I was focused on my recovery, someone else could help advocate for me. The out-of-state certification process ended up being completely straightforward, and my claim was approved without any issues. Reading through all the excellent advice you've received here, it sounds like you're incredibly well-prepared. The fact that your treatment facility is already experienced with multi-state disability paperwork is such a huge advantage. You're taking such a brave and important step - focusing on your recovery while staying on top of all the practical details shows real strength. Wishing you all the best with your treatment program! This community will be here if you need any support along the way.

Hi @Alexis! I'm new to this community but wanted to reach out after reading through this entire thread - wow, what an incredible amount of helpful information you've received! I don't have personal experience with out-of-state SDI claims, but I did want to share something that might be useful. When I was preparing for my own medical leave last year (though mine was in-state), my therapist suggested I write down a few key questions to ask the treatment facility's medical staff when I arrived, just to make sure I didn't forget anything important while adjusting to the new environment. Things like: "When will you complete my SDI certification?" and "What information do you need from me to ensure it's processed quickly?" It sounds like you've got everything incredibly well-organized thanks to all the amazing advice here - from getting that referral documentation to creating checklists to saving confirmation numbers. The fact that the Arizona facility is already experienced with multi-state disability paperwork is such a relief! I'm really inspired by how proactively you're handling both your recovery and all these practical details. That takes real courage and planning. This community has shown such wonderful support, and it's clear you'll have people rooting for you throughout your 12-week program. Wishing you all the best with your treatment journey!

This is such an incredible thread - reading through everyone's experiences has been both reassuring and educational! I'm not dealing with this issue myself right now, but I'm definitely saving all these tips for future reference. The level of detail everyone has shared is amazing - from specific phrases to use like "comprehensive wage audit" and "wage verification review," to checking for name variations and employer changes, to creating timeline documents before calling. It's wild how many different ways wages can get lost in the EDD system - parent company names, system sync issues, pending adjustments, wrong base periods, SSN mismatches. But seeing so many success stories with backdated benefits gives me hope for anyone dealing with this nightmare. This community is absolutely incredible for supporting each other through these bureaucratic challenges. Malik, with all this amazing advice, you're going to be so well-prepared for your call! 💪

This thread is absolutely amazing! I'm not dealing with wage issues myself, but wow - the collective knowledge here is incredible. Reading through all these detailed experiences and specific tips has been like getting a masterclass in navigating EDD problems. The fact that so many people took time to share exact phrases to use, potential pitfalls to watch for, and their actual timelines is just phenomenal. I'm definitely saving this thread as a reference guide. It's heartening to see how this community rallies around each other when dealing with these bureaucratic nightmares. Malik, you've got an army of people rooting for you and you're going into that call more prepared than 99% of people ever are. You've absolutely got this! 🙌

UPDATE: I talked to my primary care doctor in California and explained the situation. She agreed to review my therapy records and fill out a new certification form! I had my Nevada therapist send over detailed notes and my diagnosis, and my CA doctor will submit the certification by the end of the week. She said she's done this before for other patients. Such a relief! Thanks everyone for your help - especially the suggestion to use my primary care doctor instead.

This thread has been incredibly educational! I'm actually a mental health counselor licensed in California, and I see this issue come up frequently with clients who've relocated. Just wanted to add that when you're working with your CA primary care doctor, make sure your out-of-state therapist provides a comprehensive treatment summary that includes: current medications (if any), functional limitations specific to work activities, and a clear timeline of when symptoms began affecting your ability to work. This helps the CA doctor write a more detailed and convincing certification. Also, don't be surprised if your primary care doctor wants to do a brief mental health screening during your visit - it's standard practice to document their own clinical observations to support the certification. Really glad this worked out for you, Issac!

I'm so sorry you're dealing with this incredibly stressful situation while recovering from a C-section and caring for a newborn - that sounds absolutely overwhelming! Reading through all the helpful responses here, it's clear that this PFL/SDI mix-up happens way more often than it should, which really highlights how broken the EDD system is. As someone who's been following disability benefit issues for a while, I want to emphasize a few key points that might help: 1. Your situation is definitely fixable since you have clear medical documentation showing you were still disabled when the PFL was mistakenly filed 2. The Claimyr service that multiple people mentioned seems to be your best bet for actually reaching a human - the success stories here are really encouraging 3. Make sure to use the specific language about "reinstating" rather than starting a new claim to avoid losing more time and money I'm really impressed by how supportive this community has been with concrete, actionable advice. The detailed responses from people who work in HR, disability advocacy, and those who've been through similar situations provide such a comprehensive roadmap for getting this resolved. Please don't give up - you absolutely deserve those benefits and backpay. The system failed YOU with confusing forms and terrible customer service. I'll be watching for your update and hoping you get through to someone soon who can fix this mess once and for all. You've got this! 💪

I'm so sorry you're going through this nightmare - what an awful situation to handle while you're supposed to be recovering and bonding with your new baby! I've been reading through all these responses and I'm amazed by how helpful and detailed everyone's advice has been. As someone who hasn't been through this exact situation but has dealt with other EDD headaches, I just wanted to add one small thing that might help: if you do manage to get through to someone (whether through Claimyr or the direct numbers people shared), consider asking them to put notes in your file about the conversation. Sometimes when you have to call back later, having detailed notes from previous calls can help the next agent understand your situation faster instead of starting from scratch. Also, I know several people mentioned this, but I can't stress enough how important it is to get everything in writing. Even if they verbally confirm they're fixing your claims, follow up with an email or secure message through your EDD portal summarizing what was discussed and asking for written confirmation. You've gotten such amazing advice from people who've actually been through this - the step-by-step approach from @Anastasia Kozlov especially sounds like a solid game plan. I'm really hoping you get through first thing tomorrow morning and can finally get this resolved. The stress of no income while caring for a newborn is just unimaginable. You've got this mama! 💕