I'm new to this community but unfortunately experiencing this exact same nightmare! My certification forms vanished about 12 days ago right after I exceeded my original 3-week recovery estimate from rotator cuff surgery - I'm now at 5 weeks and still nowhere near ready to return to work. I've been frantically calling EDD every day with zero success getting through to anyone, and I was convinced my claim had been mysteriously cancelled or flagged somehow. Finding this thread has been absolutely life-saving! I had absolutely no idea that going past your original expected recovery date could automatically trigger a system pause like this. Reading everyone's experiences, the pattern is so incredibly clear - EDD's system just stops generating forms when you need longer to recover than initially estimated, but they provide ZERO communication about what's happening or what you need to do. Based on all the shared experiences here, I'm calling my orthopedic surgeon's office first thing tomorrow to check if they received any DE 2525XX supplemental certification forms or other EDD requests that might have gotten lost in their paperwork shuffle. The advice about having the doctor's office call EDD directly is genius - I never would have thought of that approach but it makes total sense for cutting through the confusion. It's honestly criminal that people have to panic and desperately search online forums just to understand why their disability benefits suddenly disappear without explanation. This thread should be required reading for anyone on EDD disability! Thank you everyone for sharing your stories and solutions - finally feels like there's hope for getting this resolved instead of just drowning in anxiety about lost income.

I'm brand new to this community and unfortunately dealing with this exact same issue right now! My certification forms completely disappeared about 8 days ago after I went past my original 2-week recovery estimate from gallbladder surgery - I'm now at 4 weeks and my surgeon says I need at least 2 more weeks before I can return to work. I've been calling EDD nonstop with absolutely zero success getting through to anyone, and I was starting to think there was some kind of system error or my claim got randomly flagged. This entire thread has been absolutely incredible for understanding what's actually happening! I had no idea whatsoever that exceeding your original expected recovery date could trigger an automatic system pause like this. Reading through everyone's experiences, the pattern is so crystal clear now - EDD just stops generating certification forms when you need longer recovery time than initially estimated, but they give you absolutely ZERO communication about why this is happening or what steps you need to take. I'm definitely calling my surgeon's office tomorrow morning to check if they received any DE 2525XX supplemental certification forms or other EDD requests that might have gotten buried in their paperwork. The advice about having the doctor's office call EDD directly is brilliant - I never would have thought of that approach but it makes perfect sense for cutting through all the confusion. Thank you everyone for sharing your experiences and solutions! Finally feels like I have hope for getting this mess resolved instead of just panicking about why my benefits vanished without explanation. This thread should honestly be pinned as a resource - it's clearly helping so many people navigate EDD's absolutely terrible communication system!

This thread is exactly what I needed to see! I just got my "authorized" notification this morning and was starting to panic when nothing showed up in my account after a few hours. I had no idea there was still a processing period after authorization - EDD really makes it sound like the money should be there immediately. It's so reassuring to read everyone's real timelines and know that 1-3 business days is totally normal. I'm definitely going to set up those bank alerts and stop obsessively checking my account every hour! Thanks to everyone for sharing their experiences - this community is already saving my sanity during what's already a stressful time dealing with my disability claim.

Welcome to the community! I'm new here too and just went through this exact same panic cycle last month. Got my authorization on a Friday afternoon and spent the entire weekend convinced something went wrong because I didn't understand there was still processing time needed. This thread is honestly better than any official EDD documentation - the real experiences and timelines everyone shares here are invaluable. One additional tip I learned: if you have a credit union instead of a big bank, sometimes their ACH processing is slightly faster, so you might see your deposit on the earlier end of that 1-3 day window. But even with my credit union it still took about 30 hours from authorization to seeing the money. The waiting is brutal when you're already stressed about health and finances, but it really does come through! Definitely recommend the bank alerts suggestion - saved me from constantly refreshing my account.

I'm so sorry you're dealing with this frustrating situation while your husband's condition is getting worse. The EDD website really can be overwhelming to navigate when you're already stressed. Based on all the helpful advice shared here, it sounds like you have several good options now - the direct PDF link that Amara provided, trying different browsers like Chrome, and calling early morning as a backup. One thing I'd add is that if you do decide to call, have your husband's SSN and basic info ready since they'll need to verify his identity before helping with the claim. Also, don't forget that even if you get the paper form working, you can always start with the online application and use the paper as backup - that way you're not losing time while figuring out the technical issues. Sending positive thoughts for a smooth process and quick approval for your husband!

I'm a newcomer here but I've been reading through all these responses and wow, this community is incredibly helpful! I'm actually bookmarking this thread because I have a feeling I might need to file for SDI myself soon (waiting on some test results). The step-by-step advice everyone's shared here is so much clearer than anything I could find on the actual EDD website. It's frustrating that we have to crowdsource solutions to navigate what should be a straightforward government process, but I'm really grateful for communities like this where people actually help each other out. Mei, I hope you got everything sorted out and that your husband's claim gets processed quickly. Thanks to everyone who shared their experiences - you're making a real difference for people dealing with disability claims during already stressful times.

I'm going through the exact same thing right now! Been trying for over a week and keep getting error messages when I submit the form. Has anyone tried using a different browser? I was using Chrome but wondering if Safari or Firefox might work better. Also, does anyone know if there's a specific time of day when their system works better? I feel like I've tried everything at this point 😩

I just went through this same headache last month! Here's what finally worked for me: make sure you're using the routing number from the bottom of an actual paper check, not from your mobile banking app (they're sometimes different). Also, I had to disable my browser's autofill feature because it was causing weird formatting issues with the account numbers. Try using incognito/private browsing mode too - that seemed to help with the form submission errors. And definitely call first thing in the morning around 8 AM, that's when I finally got through without waiting hours. Hang in there, it's super frustrating but you'll get it sorted! 💪

I'm so sorry you're going through this Paolo! This is unfortunately way too common with the EDD system. I had my claim disappear twice last year and it was absolutely terrifying each time. A few things that helped me: - Try accessing your account from a different device/browser - sometimes it's just a display glitch - Call at exactly 8:00 AM when they open, you have the best chance then - Keep a log of every call attempt with date/time - this helped when I finally got through - Check if you received any emails about "account maintenance" or "system updates" that you might have missed The good news is that in my experience, the claim data is usually still there even when it doesn't show up. It's just their terrible system having issues. I know it doesn't make the stress any less real though. Don't give up! I know it feels hopeless but keep trying different approaches. You've got this! 💪

This is such a widespread issue and it's honestly disgraceful that EDD's system is this unreliable when people are depending on these benefits to survive. I went through something similar last year where my entire claim just vanished without warning. What worked for me was being absolutely relentless - I called every single day at 8 AM sharp, documented everything with screenshots and call logs, and eventually got through to someone who could see my claim was still in the system but just not displaying properly. It took about 3 weeks of daily calls but they were able to restore my access. The key things that helped: - Try different browsers and devices (sometimes it's just a display issue) - Call right when they open at 8 AM - your chances are much better - Keep detailed records of every interaction - Don't take "the system is down" as a final answer I also want to echo what others have said about contacting your assembly member - they have dedicated staff who deal with EDD issues and can often cut through the red tape much faster than calling directly. Hang in there Paolo! I know how stressful and scary this is, but most of the time your claim data is still there, just hidden by their terrible system. Keep fighting! 🙏