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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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One thing I haven't seen mentioned yet - make sure to keep detailed records of everything during this transition! I learned this the hard way when I switched from UI to SDI for my own medical situation. Keep screenshots of your final UI certification, save confirmation numbers from your SDI application, and get copies of all the medical forms your doctor submits. EDD systems don't always talk to each other perfectly, and having your own documentation can save you hours on the phone if there are any discrepancies. Also, once you're approved for SDI, set up the EDD online account specifically for disability if you haven't already - it's separate from the UI portal. You'll need it for your bi-weekly certifications and to check payment status. The transition sounds overwhelming but you're asking all the right questions. With your doctor appointment tomorrow, you should be able to get this sorted out well before your UI runs out in 3 weeks. Wishing you a smooth surgery and quick recovery!
@8125b180eaca This is such great practical advice! The documentation tip especially - I never would have thought to take screenshots of my UI certifications, but that makes total sense given how complicated EDD systems can be. I'll definitely start keeping a folder with all this paperwork. I had no idea there was a separate portal for SDI! That's exactly the kind of detail that could trip me up later. I'll make sure to set that up as soon as I'm approved. The timing is working out better than I initially thought - with everyone's advice here, I feel like I have a solid plan for my doctor appointment tomorrow. Instead of panicking about a potential income gap, I can focus on getting the medical certification right and timing everything properly. This community has been absolutely amazing. I came here completely stressed and confused, and now I actually feel confident about managing this transition. Thank you for all the specific, actionable advice!
I'm dealing with a similar situation right now and this thread has been incredibly helpful! I've been on UI since last fall and just got news that I need gallbladder surgery next month. One thing I wanted to add that might help - when you talk to your doctor tomorrow, ask them specifically about the "unable to perform regular work duties" language. My doctor explained that for SDI approval, they need to certify not just that you have a medical condition, but that the condition prevents you from doing your specific job functions. Since you're dealing with back problems and warehouse work involves heavy lifting, that should be a pretty clear connection. Also, I've been keeping a pain diary since my symptoms started getting worse - documenting bad days, limitations on activities, etc. My doctor said this kind of documentation really helps them write a stronger medical certification because it shows the progression and impact of the condition. The timing advice everyone's given is spot-on. I'm planning to follow the same strategy of stopping UI certification right before my surgery date and having my doctor date the disability to start immediately after. Fingers crossed it goes as smoothly for both of us as it did for others here! Best of luck with your appointment tomorrow and your surgery. It sounds like you're getting great advice here to make this transition work.
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Have you tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out and back in can help. Worth a shot!
It sounds silly, but it actually works sometimes. Rebooting can solve a lot of issues!
I had this exact same issue a few weeks ago! What finally worked for me was switching to Edge browser and making sure I wasn't using any browser extensions or ad blockers. Also, try filling out the form in sections - don't do it all at once. Save your progress frequently if the system lets you. The EDD website seems to timeout or glitch if you stay on one page too long. Hope this helps and congrats on your upcoming little one! 💕
This is really helpful advice! I never thought about browser extensions causing issues with government sites. Definitely going to try Edge and disable my ad blocker. The tip about filling it out in sections is smart too - I always try to rush through the whole thing at once. Thanks for sharing what worked for you! 🙏
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One other thing - if you have health insurance through your former employer, switching to SDI won't affect your COBRA eligibility or timeline. That was something I was worried about when I went through this. Your right to continue health coverage is separate from which benefit program you're on.
Thank you! I hadn't even thought about how this might affect my health insurance. I'm currently on COBRA, so it's good to know that won't change.
I went through this transition about 2 years ago and want to emphasize something important - keep detailed records of everything! Save screenshots of your last UI certification, your SDI application submission confirmation, and any correspondence from EDD. I also recommend taking a photo of the medical form your doctor completes before they submit it electronically. Having this documentation saved me when there was a discrepancy in my file months later. The transition itself is straightforward like everyone said (just stop UI when SDI starts), but having proof of dates and what was submitted gives you peace of mind. Also, don't panic if your first SDI payment seems delayed - mine took about 2-3 weeks to arrive even though I did everything correctly. Good luck with your pregnancy and the benefit transition!
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Struck out with EDD too many times. System's broken af. Time to throw in the towel and find other options tbh
Don't give up yet! I know it's incredibly frustrating, but you have rights here. Document everything - pay stubs showing the 30%, any communication with your employer about the arrangement, and keep records of all EDD interactions. Consider filing a complaint with your state assembly representative too - they often have caseworkers who can intervene with EDD on your behalf. Also look into local legal aid organizations that might help with disability appeals for free. In the meantime, see if you qualify for any emergency assistance programs in your county. Food banks, utility assistance, etc. can help bridge the gap while you fight this. You've got 7 weeks invested already - don't let EDD's incompetence win!
Samantha Hall
I heard they just hired a bunch of new people. Maybe it'll get better soon? 🤞
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Ryan Young
•LOL yeah right. I'll believe it when I see it. 🙄
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Harold Oh
I've had luck calling exactly at 8:00 AM when they open - literally have your finger ready to hit redial at 7:59:59. Also try calling on Tuesdays or Wednesdays, seems like Mondays and Fridays are swamped. If you get the automated system, don't hang up right away - sometimes if you stay on the line for a few minutes it'll transfer you to hold for a real person. The wait can be brutal (I've waited 3+ hours before) but at least you're in the queue. Good luck, @Amelia Martinez - I know how stressful this can be when you need help ASAP! 🤞
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Mohammed Khan
•This is such helpful advice! I never thought about the timing aspect - definitely going to try the Tuesday/Wednesday strategy. The 8 AM sharp tip makes total sense too. Thanks for sharing what actually worked for you @Harold Oh! It's so frustrating when you're dealing with something urgent and can't get through to anyone.
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