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Have you tried reaching out to your local state representative? Sometimes they can help push things along with EDD. Worth a shot if you keep hitting dead ends.
Oh wow, this exact same thing happened to me last month! The certification period mix-up is more common than you'd think. When I called back, I made sure to reference the previous call and mentioned the rep's name (if you got it). Also, have your claim number ready and be specific about the dates you're missing payment for. It took two calls for me, but I did get the back pay. Don't give up if the first person says they can't help - sometimes different reps have different levels of access to fix these issues. Hope you get it sorted out quickly! 🤞
Anyone else notice that SDI seems to be getting worse lately? I swear it wasn't this bad a few years ago. Budget cuts maybe?
I'm dealing with something similar! After my third attempt sending docs, I started taking screenshots of everything in their online portal and keeping detailed records. One thing that helped me was sending a secure message through the SDI Online portal in addition to mailing/faxing - at least then you have a digital trail showing you contacted them. Also, try calling right at 8 AM when they open - I finally got through that way after weeks of busy signals. Don't give up, you'll get your payment! 💪
Y'all need to chill. The EDD is dealing with millions of claims. Of course it's gonna take time. Just be patient and stop whining.
I'm going through the exact same thing right now! Filed my medical form 3 weeks ago and still showing as pending. From reading through all these comments, it seems like 4-6 weeks is pretty normal unfortunately. I'm definitely going to try the fax option that @Ava Johnson mentioned - didn't even think of that! Also going to follow @Jamal Carter's advice about calling my assembly member if it goes much longer. This whole process is so stressful when you're already dealing with health issues. Hang in there @Mateo Martinez, sounds like we just have to ride it out 😔
Same boat here! Just hit the 3 week mark myself. It's so frustrating especially when you're already dealing with health stuff and financial stress. Thanks for mentioning the fax tip - I'm definitely going to look into that too. We really shouldn't have to jump through all these hoops just to get the help we need. Hope yours gets processed soon! 🤞
I'm a new mom dealing with this exact same issue! Just wanted to add that you should also double-check if your claim includes any "pre-delivery" disability days. Sometimes EDD counts those toward your total 8 weeks, which can be confusing. I learned this the hard way when I thought I was missing weeks but it turned out they had already paid me for some bed rest time before delivery. Also, if you do end up needing to appeal or resubmit paperwork, don't let it delay filing for PFL - you can run them concurrently as long as the dates don't overlap. Hope you get this sorted out soon! Being a new parent is hard enough without EDD drama 😅
Oh wow, I hadn't thought about pre-delivery days being counted toward the total! That could totally explain what happened. I did have some complications toward the end that required me to stop working a few days before delivery, so maybe those days are already included in my 6 weeks. I'll definitely check my claim details to see if that's the case. And thanks for the heads up about running SDI and PFL concurrently - that's really good to know since I was worried about timing everything perfectly. This community has been such a lifesaver with all the helpful advice! 💕
Hey Aisha! First off, congrats on your little one! 🎉 I just went through this exact situation a few months ago. You're absolutely right that c-sections should get 8 weeks of SDI, not 6. Here's what worked for me: 1. Log into your EDD account online and check if your claim shows "cesarean delivery" or just "normal delivery" - this is crucial! 2. Contact your doctor's office ASAP to confirm they submitted form DE 2501 with the correct delivery method marked 3. If they marked it wrong, have them resubmit with "cesarean section" clearly indicated 4. Keep copies of EVERYTHING - your discharge papers, doctor notes, anything showing it was a c-section I had to wait about 2-3 weeks for the correction to process, but I did get those missing 2 weeks paid retroactively. Don't let EDD's phone system discourage you - keep trying or use one of the callback services mentioned above. You've got this mama! 💪
Ezra Beard
Hey OP, when you do get through to someone, make sure to get their name and ID number. It helps if you need to follow up later.
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Admin_Masters
@Nadia Zaldivar I went through the exact same thing a few months ago! The wage continuation error is super common. Here's what worked for me: When you call (and yes, you'll need to call), be very clear that you made an error on the initial form and need to correct the wage continuation question. They can actually update this in their system without you having to file a whole new claim. Also, if you have any documentation from your employer showing you didn't receive continued wages (like a final paystub or termination letter), have that ready. The whole process took about 2 weeks for me once I got through to someone. Don't give up - you've got this! 💪
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Savannah Weiner
•@Admin_Masters This is super helpful! I'm dealing with a similar wage continuation mix-up right now. Quick question - when you called, did you have to go through the appeal process first, or were they able to fix it directly? I'm worried I might have already started the wrong process by clicking the electronic appeal button.
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