I went through something similar a few months ago - it's so stressful when your regular deposit doesn't show up! In my case, it turned out there was an automatic review triggered in the system that delayed my payment by about a week. What helped me was calling first thing in the morning (like 8 AM sharp) when the wait times were shorter. Also, make sure to check if there are any holidays or state processing delays that might affect the schedule. Sometimes they batch process payments differently during certain periods. Hope you get it sorted out soon - the waiting is the worst part!

I'm dealing with the exact same issue right now - my regular deposit is about 3 days overdue and I'm getting really anxious about it. It's reassuring to know I'm not the only one, but also frustrating that this seems to be happening to multiple people. I've been putting off calling because I know the wait times are insane, but I think I need to bite the bullet and do it tomorrow. Has anyone noticed if there's been any pattern to these delays lately, like certain regions or claim types being affected more than others? I'm trying to figure out if this is just random system glitches or if there's something bigger going on with their processing systems.

This is such a relief to hear that you got through and got it resolved! I'm dealing with a similar licensing issue with my SDI claim right now - got approved initially but then hit with a denial saying my treatment facility "doesn't meet requirements" even though they've been licensed for years. Your post gives me hope that it's just a database error. I'm definitely going to try Claimyr since calling directly has been impossible. Thanks for sharing your experience and keeping us updated - it really helps to know these issues can actually get fixed!

I'm going through something very similar right now! Got approved for SDI two weeks ago but then received a denial letter three days later citing "facility licensing verification issues" for the outpatient mental health clinic I'm receiving treatment at. The clinic administrator was just as confused as I was - they've been licensed and operating for over 8 years with no issues, and they have multiple other patients currently receiving disability benefits without problems. Reading through all these responses is honestly the first time I've felt hopeful about this situation. I had no idea this was such a common problem with EDD's outdated databases. I've been trying to call for over a week with zero success - just endless busy signals and "call back later" messages. @Diego Chavez thank you so much for sharing your experience and keeping everyone updated! Seeing that you actually got it resolved gives me hope. I'm definitely going to try the Claimyr service since direct calling seems impossible. Also going to ask my clinic to prepare all their licensing documentation including the NPI number as suggested. For anyone else dealing with this - it's reassuring to know we're not alone in this mess and that there are actual solutions that work!

I'm dealing with the exact same situation right now! Filed my PFL claim on September 28th and still getting the "status not available" message. It's so frustrating because you need that income and have no idea what's going on. I've been checking every day hoping something changes. Reading through all these comments is actually really reassuring though - at least I know I'm not the only one going through this mess. Think I'm gonna try the early morning calling strategy that Teresa mentioned. Has anyone had luck with contacting their local assembly member's office? I heard sometimes they can help push things along with state agencies.

I'm going through the exact same thing! Filed my PFL claim on October 1st and it's been radio silence ever since. The "status not available" message is driving me crazy because I have no idea if they even received it properly. Reading all these comments is both comforting (knowing I'm not alone) and terrifying (realizing how broken the system is). I think I'm going to try calling at 8am sharp tomorrow morning like Teresa suggested, and if that doesn't work I might have to consider that claimyr service even though $20 feels steep. Has anyone tried faxing them? I know it's old school but sometimes those methods work better than the online portal. Really hoping we all get some resolution soon - this whole situation is so stressful when you're already dealing with family leave stuff! 😤

I went through something very similar about 6 months ago - employer was struggling financially and stopped paying wages but wouldn't do official layoffs. I had to file for SDI due to a knee injury that required surgery. Here's what I learned: EDD absolutely accepts SDI claims even when you're technically still employed. The key is having proper medical documentation, which you already have. When I filed, I just explained my employment situation in the additional comments section and it didn't cause any issues. A few practical tips: - File your claim online if possible - it's faster than mailing - Keep detailed records of all communication with your doctor and employer - Don't worry too much about the partial payment checks - EDD will look at your base period wages anyway - Be prepared for the initial phone interview where they might ask about your employment status My claim was approved in about 2 weeks and I started receiving benefits shortly after. The medical certification from your doctor is really the most important part. Since you have a clear diagnosis and recovery timeline, you should be in good shape. Hope this helps and that your back heals quickly!

I'm dealing with a similar situation right now! My employer has been having cash flow issues for the past two months and while they keep saying paychecks are "coming soon," I developed carpal tunnel syndrome that requires surgery. From what I've researched and been told by others, you're definitely on the right track with SDI rather than unemployment. The fact that your doctor has provided proper medical certification with specific diagnoses (herniated discs) and a clear recovery timeline is exactly what EDD needs to see. One thing I'd add - when you file your claim, there should be a section where you can explain your current work situation. Be completely honest about the non-payment issue but emphasize that your inability to work is due to your medical condition, not the employer's financial problems. Also, I'd recommend filing as soon as possible since there's that 7-day waiting period before benefits can start. Every day you delay is potentially money lost while you're dealing with medical expenses. Have you considered documenting the employer's failure to pay wages? That might be useful information to have on hand, even if it doesn't directly affect your SDI claim. Best of luck with your recovery!

I'm really sorry you're dealing with this mess - EDD's lack of consistency between representatives is absolutely maddening! What you're describing with the offset from SDI to cover UI overpayment is unfortunately very common, but you definitely have options to fight it. From what I've seen in similar cases, your situation sounds like a strong candidate for an overpayment waiver since you have documentation (or at least verbal confirmation) that an EDD rep acknowledged it was their error. The key is acting fast - those DE 1446W forms have strict deadlines. One thing I'd add to the great advice already given: when you call about the temporary collection halt, try calling right when they open (8am) for the best chance of getting through quickly. Also, if you have any emails, letters, or even text confirmations from that period when you were transitioning from UI to SDI, gather all of that as supporting evidence for your waiver. The fact that they paid you for a week you didn't even certify for really strengthens your case that this was administrative error on their part. Don't let them intimidate you into just accepting this - you have legitimate grounds to challenge it. Keep us updated on how the waiver process goes!

This is exactly the kind of nightmare situation that makes dealing with EDD so stressful! I'm a newcomer to this community but have been following similar cases, and I wanted to add a few thoughts based on what I've been learning. First, definitely document EVERYTHING from this point forward - dates, times, representative names, confirmation numbers, anything they tell you. It sounds like you're already dealing with the consequences of not having that initial conversation properly documented, so don't let that happen again. Second, I've seen people mention that when you submit the DE 1446W waiver form, you should also include a cover letter explaining the situation in detail. Don't just rely on the form fields - spell out the entire timeline, including the fact that you were explicitly told it was EDD's error and wouldn't be your responsibility. The offset from SDI to cover UI overpayments is unfortunately legal, but what's NOT okay is them going back on their word when a rep told you it was their mistake. That's exactly what the waiver process is designed to address. Stay strong and don't give up! From everything I've read here, your case sounds like it has merit. The system is broken but there are ways to fight back when you know your rights.