CalWorks

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OP, just checking in - were you able to get through to anyone at the county? If you still haven't reached someone, remember that you have 90 days from the date of discontinuance to request a state hearing if you believe your benefits were incorrectly stopped. The form is called DPA 479, or you can request one by phone at 1-800-952-5253. Also, if you're experiencing an emergency food situation, ask about expedited CalFresh. They can sometimes issue emergency benefits within 3 days if you qualify.

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Donna Cline

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I FINALLY got through!! I used that Claimyr service someone mentioned and it actually worked. Got connected to a worker who found my documents in the system but said they were never processed because they got "flagged for review" since I uploaded them as photos instead of scanned documents. They're reprocessing everything now and said my benefits should be restored within 48 hours, and they'll backdate the CalFresh so I don't lose anything. Such a relief! Thank you everyone for your help and suggestions!!

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Lauren Wood

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So glad you got it resolved! This is exactly why I always tell people to scan documents instead of taking photos when uploading to BenefitsCal. The system flags photo uploads for manual review which can cause huge delays. For anyone else reading this - if you don't have a scanner, most libraries and UPS stores offer free scanning services, or you can use scanning apps on your phone that create actual PDF files instead of just photos. The county workers told me photos often come through blurry or sideways which is why they get flagged. Thanks for updating us OP - stories like this help other people going through the same thing!

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This is such helpful information! I had no idea that photo uploads got flagged differently than scanned documents. I've been taking pictures of everything with my phone this whole time and wondering why my cases always seem to take forever to process. Do you know if there are any other formatting requirements that cause delays? Like does the file size matter or certain file types work better than others?

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Haley Stokes

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I'm going through the exact same thing right now! Just started a new job two weeks ago and went over my IRT. The stress about potential overpayments is real - I've been losing sleep over it. What's helped me is creating a simple spreadsheet to track everything: when I reported, confirmation numbers, dates I tried calling, etc. I also opened a separate savings account and I'm putting any benefits I receive there until I get clarity on my eligibility status. That way if there is an overpayment, I have the money set aside. From everything I'm reading in this thread, it sounds like we might both be overthinking this. The earned income disregards seem like they could really help keep us eligible. Still nerve-wracking though! Let me know what you find out when you talk to your caseworker - I'm in the same boat waiting for answers.

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That's such a smart idea about the separate savings account! I'm definitely going to do that too - it would give me so much peace of mind to know the money is there if needed. The spreadsheet idea is great too for keeping track of everything. It's nice to know someone else is going through the exact same situation right now. From what everyone here is saying about the earned income disregards and how going over the IRT doesn't automatically mean losing benefits, I'm feeling more hopeful. I'll definitely update once I finally get through to my caseworker - hopefully we'll both get good news soon!

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Just wanted to chime in as someone who works with CalWORKs recipients - you're absolutely doing the right thing by reporting immediately and being cautious with the money. From what you've described, with $1,800/month income for a family of 2, you'll very likely still be eligible but at a reduced grant amount due to the earned income disregards others mentioned. A few practical tips: 1) If you can't get through by phone, try calling different numbers - sometimes the general county number has shorter wait times than the direct CalWORKs line. 2) When you do speak with someone, ask them to walk you through the exact calculation so you understand how your new grant amount was determined. 3) Request written confirmation of any changes to your case. The good news is that California has strong protections for people who report changes timely like you did. Since you reported right away through BenefitsCal, even if there were any issues, you'd have documentation showing you followed the rules. Keep that confirmation number handy! You're handling this exactly the right way.

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You definitely should file taxes! I was in almost the exact same situation last year - getting CalWORKs and doing babysitting on the side. I was so scared about the whole thing but it turned out to be totally worth it. Here's what I learned: You can file with just self-employment income (that's what babysitting counts as). I used the free tax software through IRS Free File and it walked me through everything. The Earned Income Tax Credit and Child Tax Credit are HUGE - I got back over $3,000 with two kids! About the CalWORKs reporting thing - I was honest with my worker about some unreported side income and they were actually pretty understanding. They calculated an overpayment but let me pay it back slowly through small deductions from my monthly grant. The tax refund I got was way more than what I had to pay back, so it was still a win. My advice: file your taxes and get that money, then be more careful about reporting going forward. Keep track of your babysitting income in a little notebook or your phone. You got this!

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Dmitry Ivanov

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This is really encouraging to hear from someone who was in the same situation! I've been so worried about this whole thing but you're right - the tax refund sounds like it would be way more than any overpayment I might have to deal with. I'm definitely going to look into that IRS Free File program you mentioned. Did you have to gather any special documents for the babysitting income or just keep track of what you made?

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Amina Diallo

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I'm in a really similar spot! I've been getting CalWORKs for about 8 months now and do some cleaning work for cash here and there. Reading all these responses is making me realize I should definitely file taxes - I had no idea you could get so much money back from those tax credits even without a regular job! The whole reporting income thing has me stressed too. Like you, I never knew how to calculate the irregular cash work on my SAR7 forms. Sometimes I'd make $150 one week and then nothing for a month. But from what everyone's saying here, it sounds like as long as you're under that Income Reporting Threshold most people are talking about, you might not even be in trouble for not reporting it mid-period. I think I'm going to look for one of those free VITA tax places someone mentioned and just be honest about everything. The potential refund sounds way too good to pass up, and it seems like most people who came clean about unreported income didn't face anything too terrible from CalWORKs. Thanks for asking this question - you probably helped a lot of us who were wondering the same thing!

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Sadie Benitez

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You're so right about the irregular income being confusing to report! I've been in the exact same boat trying to figure out how to handle cash work that's so unpredictable. It's really reassuring to see everyone sharing their experiences here - makes me feel like I'm not alone in this situation. I'm definitely going to look into those VITA programs too. Sounds like we're all learning that filing taxes is actually beneficial for us even when we're primarily on CalWORKs. Good luck with everything!

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I'm going through this exact same situation right now! Just got my Cash Aid approved two weeks ago and the ATM confusion has been so overwhelming. Like everyone else is saying, my caseworker gave me absolutely zero guidance - just handed me the EBT card and basically said "figure it out yourself." I've been bouncing between different ATMs all week trying to access my benefits. Wells Fargo has been a complete disaster (declined every single time), Chase worked but only let me get $200, and I finally had success at a Bank of America location that let me withdraw $300. This thread has been incredibly helpful! I had no idea about: - The EBT Edge app (downloading it right now!) - Getting cash back at grocery stores instead of paying ATM fees - The customer service number to find fee-free locations - That different banks have completely different policies for EBT It's honestly ridiculous that we're all learning this basic information from each other instead of getting proper instructions when we're approved. We're already dealing with enough stress without having to play detective just to access our own benefits! Thank you everyone for sharing your experiences - this has been more educational than my entire intake process. Going to try the Bank of America route and call that customer service line tomorrow.

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Yuki Kobayashi

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Welcome to the EBT confusion club! 😭 I just went through this exact same thing last month and it was such a nightmare. The lack of guidance from caseworkers is honestly criminal - like how are we supposed to magically know all these unwritten rules about which banks work and which don't? I spent my first week getting declined at multiple Wells Fargo ATMs before someone on here told me about Bank of America being more reliable. And don't even get me started on how much money I wasted on ATM fees before learning about the cash back option at grocery stores! The EBT Edge app is seriously a lifesaver - wish someone had mentioned it during my intake appointment instead of me finding out about it through random internet searches. Also that customer service number (877-328-9677) actually connects you to real humans who can walk you through everything, unlike the automated system that just loops forever. You're definitely on the right track with Bank of America ATMs. Most locations I've tried let me withdraw $300-400 per transaction. And pro tip: if you need your full amount quickly for something like rent, try the customer service desk at Walmart - they usually let you get larger amounts out at once. Hang in there - the system is needlessly complicated but once you figure out the workarounds it gets much easier!

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Nia Thompson

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I'm so sorry you're dealing with this! I went through the exact same confusion when I first got Cash Aid approved a few months ago. The ATM situation is honestly one of the most frustrating parts of the whole system. From my experience, here's what I've learned: - Wells Fargo is terrible with EBT cards - they seem to block them randomly - Bank of America ATMs work the most consistently and usually allow higher withdrawal amounts ($300-500) - There's a daily limit (usually around $1000 in CA but individual ATMs often have lower limits) - You can get cash back at grocery stores when buying something small - it's free and often lets you get more than ATMs Also, if you have the EBT Edge app (if not, download it!), it shows fee-free ATMs near you. And calling the number on the back of your card (877-328-9677) can help you find locations that won't charge fees. For your rent situation, you might need to plan to withdraw the max each day until you have enough, or see if your landlord will accept partial payments over a few days. Some Walmart locations also let you withdraw larger amounts at customer service. It's ridiculous that caseworkers don't explain any of this basic stuff when you get approved. We shouldn't have to figure it out through trial and error!

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Gianni Serpent

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Thank you so much for this breakdown! I'm brand new to CalWORKs (just approved last week) and this is exactly the kind of practical info I needed. My caseworker literally said nothing about ATM limits or which banks work better - just handed me the card and said "your benefits are loaded." I wasted two days trying random ATMs and getting declined or hit with fees before finding this thread. Definitely downloading the EBT Edge app right now and going to try Bank of America tomorrow. The cash back at grocery stores tip is genius - can't believe I didn't think of that! It's honestly frustrating that we all have to learn this stuff from each other instead of getting proper guidance from the system. But I'm so grateful for communities like this where people actually help each other navigate these confusing processes. You've probably saved me hours of frustration and wasted ATM fees!

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Paolo Romano

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I went through something very similar when I started working part-time while on CalWORKs. Here's what I learned that might help you: First, yes your benefits will decrease but you'll likely still be financially better off overall. The income disregards mean they won't count every dollar you earn against your grant. Second, DEFINITELY apply for the childcare assistance program that others mentioned - it was a game changer for me. Having reliable childcare let me take on more consistent hours without worrying about my kid. Third, keep detailed records of everything - your paystubs, hours worked, rent payments, etc. This makes reporting much easier and protects you if there are any questions later. Last tip: if your hours are inconsistent week to week, ask your worker how to handle reporting fluctuating income. Some months you might be under your IRT and others over, so knowing the rules helps avoid any overpayment issues. You're doing great by working and staying on top of your reporting requirements. The transition period is stressful but it does get easier once you understand how everything works together.

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Emma Thompson

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This is such helpful advice, thank you! I really appreciate you sharing your experience. I'm definitely going to start keeping better records - right now I just have my paystubs but I should probably track my hours week by week too. The fluctuating income thing is exactly what I'm dealing with, so I'll make sure to ask my worker about that when I turn in my SAR 7. It's reassuring to hear from someone who went through the same thing and came out okay on the other side!

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Haley Bennett

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I'm in a really similar situation right now! I just started a part-time job at $16/hour getting about 18-20 hours per week while receiving CalWORKs for me and my two kids. I was so worried about losing all my benefits when I had to report it. What I found out from my worker is that they actually WANT you to work and the system is designed to make sure you're better off working than not working. Like others said, they don't count every dollar - there's that $225 they don't count at all, then they only count half of what's left. One thing that really helped me was asking my worker to do a "what if" calculation before I officially reported. They could estimate how my grant would change based on my expected income. Maybe ask about that when you submit your SAR 7? Also, definitely look into the childcare program! I qualified and it's been amazing - my kids are in a great daycare program and I don't pay anything. It actually motivated me to ask for more hours at work since I had reliable childcare. You're doing the right thing by working and reporting properly. The first few months are the hardest while you figure out how everything works together, but it does get easier!

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Thank you so much for sharing your experience! It's really reassuring to hear from someone in such a similar situation. I love the idea of asking my worker to do a "what if" calculation - that would really help me plan my budget better. I've been so stressed about the unknown, but knowing I can get an estimate beforehand makes me feel so much better. And hearing that you were able to ask for more hours after getting childcare gives me hope that this could actually lead to better opportunities for me and my daughter too. Really appreciate you taking the time to share all this helpful info!

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