CalWorks

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Ask the community...

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  • DO post tips & tricks to help folks.
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I'm so sorry this happened to you! This is unfortunately way too common with CalWORKs. I went through something very similar where my worker claimed they called me twice but I had zero missed calls or voicemails. What worked for me was calling right at 8am when they open and immediately asking for a supervisor - don't let them transfer you back to your regular worker. When I spoke with the supervisor, they were able to check the actual call logs and saw that no outgoing calls were made to my number despite what was documented in my case notes. I got reassigned to a new worker that same day! Also, make sure to ask the supervisor to email you confirmation of your new interview time so you have everything in writing. Document everything going forward - take screenshots of your call log, write down exact times you were available, and get names of everyone you speak with. It's frustrating that we have to do all this just to get basic services, but don't give up. You have every right to these benefits and a worker who actually does their job properly. Keep pushing and don't let them make you feel like this is your fault when you know you were waiting by the phone!

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Thank you so much for sharing this! It's really reassuring to hear from someone who went through the exact same situation and got it resolved so quickly. The fact that the supervisor could actually see no outgoing calls were made despite the documentation is exactly what I suspected was happening with my case. I'm definitely going to call right at 8am tomorrow and ask for a supervisor immediately - I love how you emphasized not letting them transfer me back to the regular worker. Getting everything in writing is such smart advice too. It's frustrating that we have to become so strategic and document everything just to get basic services we're entitled to, but your success story gives me hope that I can get this resolved quickly too. I really appreciate you taking the time to share the specific steps that worked for you!

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I've been following this thread and wanted to add something that might help - when you call tomorrow, ask them to put you on speaker phone while they attempt to call your number from their system. I did this when I had a similar issue and it turned out their phone system was having technical problems that weren't showing up in their logs. The supervisor was able to see in real time that the call wasn't going through, even though their system was marking it as "attempted." This immediate proof got me transferred to a working phone line and my interview completed that same day. Also, if you have a secondary phone number (work, family member, etc.), ask them to try that number as backup during your rescheduled interview. Sometimes there are carrier-specific issues that affect certain phone numbers. Don't let them make you wait another week for a rescheduled appointment - emphasize that this delay wasn't your fault and you need it resolved ASAP. You've already wasted enough time dealing with their mistakes!

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I went through a PFI about a year ago and completely understand your anxiety - that letter is so scary when you're doing everything right! What really helped me was thinking of it as just another appointment where I needed to show my paperwork, like renewing my license or something routine. One thing I'd add that I don't think anyone mentioned yet - they might ask about any changes you're planning to make soon, like if you're thinking about moving or if your kids will be starting school/daycare. They're not trying to catch you in anything, they just want to know about upcoming changes that might affect your case. I mentioned that my daughter would be starting kindergarten in a few months and they actually helped me understand how that would impact my childcare assistance. Also, don't feel like you have to rush your answers. I was so nervous that I started talking really fast, but the worker told me to take my time and think through each question. They want accurate information, not quick responses. Reading through all these positive experiences is so heartwarming - it shows that when you're honest and following the rules like you clearly are, these interviews are truly just routine paperwork checks. You've been responsible with your reporting and you're preparing well, so you're going to do great! I'll be thinking of you and hoping everything goes smoothly.

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Thank you so much Zoe! That's such a helpful perspective - thinking of it as just another routine appointment like renewing a license really helps normalize it in my mind. I hadn't thought about them asking about upcoming changes, but that makes perfect sense. Actually, my youngest will be starting pre-K in the fall, so I'll definitely mention that. It's great to know they might even help me understand how changes could affect my benefits rather than it being a "gotcha" moment. Your advice about taking my time with answers is really important too - I definitely tend to rush when I'm nervous and that usually makes me stumble over my words. It's so amazing how supportive this community has been! When I first posted, I was absolutely terrified, but now I feel like I have a whole toolkit of advice and I actually feel prepared and confident. Thank you for the well wishes - I'll definitely update everyone after my interview to let them know how it went!

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I had my PFI about 10 months ago and was in almost the exact same situation as you - single mom, been on CalWORKs for about 8 months at the time, and absolutely terrified when I got that letter! Reading through all these responses brought back memories of how scared I was, but also reminded me how much better it went than I expected. One thing I'd add that really helped me - I called my local legal aid office beforehand just to ask if there was anything I should know. They told me these interviews are so routine that they rarely get calls about problems afterward, which was really reassuring. They also mentioned that if for some reason issues do come up during the interview, I have rights and can request to speak with a supervisor or get help. During my interview, the worker asked pretty standard questions about household composition, income, and expenses. But what surprised me was that she also asked about my goals - like if I was planning to go back to school or look for work. It felt more supportive than investigative. She even gave me information about job training programs in our area. The whole thing lasted about 35 minutes and my benefits continued exactly as they were. Looking back, I wish I hadn't spent so many sleepless nights worrying about it! You're clearly being responsible and you're preparing well - that's exactly what they want to see. Just remember that you deserve these benefits and you're using them exactly as intended. You've got this, mama!

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I just went through the CalWORKs application process about 6 weeks ago and wanted to add my experience to this incredibly helpful thread! Like so many others here, I was in a very similar situation - working part-time making around $975/month and had about $2,000 in savings that I was absolutely convinced would disqualify me. Yes, they definitely do check your actual bank account balances. I had to bring 3 months of statements for all my accounts (checking and savings) to my eligibility interview. But your $1,800 is completely fine - the $10,000 resource limit gives you plenty of room, and what really amazed me was how positive my worker was about seeing emergency savings. She actually said it was "excellent financial planning" and told me she was glad to see someone who had prepared for unexpected expenses. When I mentioned I was keeping the money for potential car repairs (just like you!), she said that was exactly the kind of forward thinking they like to see from applicants. The whole process took about 4-5 weeks from application to first payment. My biggest advice is to be completely honest about all accounts, organize your paperwork beforehand (bank statements, pay stubs, ID, Social Security cards, rent receipts), and don't stress about your modest savings at all. CalWORKs is designed exactly for working people like you who are trying hard but still struggling to cover basic expenses. Your situation sounds like a perfect fit for what the program is meant to support. Don't let anxiety about the verification process stop you from getting help you clearly deserve - you've got this!

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This whole thread has been absolutely amazing! As someone who's been lurking in this community for a while but never posted before, I can't tell you how helpful everyone's experiences have been. I'm in a very similar situation - working part-time and worried about applying for CalWORKs because of some savings I have. Reading all these recent, real experiences from people who went through the exact same process has completely changed my perspective. It's incredible how consistently the eligibility workers praised people for having emergency savings instead of penalizing them for it. Sofia, your experience especially resonates since you mentioned the car repair savings - that's exactly my situation too! Thank you to everyone who took the time to share their stories. This community is so supportive and I feel much more confident about the application process now.

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I just completed my CalWORKs application about 3 weeks ago and was in almost your exact situation! I had $1,650 in savings and was making $925/month part-time - I was so worried the savings would disqualify me that I almost didn't apply. They absolutely do check bank accounts - I had to bring 3 months of statements for all my accounts to the eligibility interview. But your $1,800 is totally fine! The $10,000 resource limit means you're nowhere near any issues. What really shocked me was my worker's reaction to my emergency savings. She actually said "I'm so glad to see you have some money set aside for emergencies - that shows real financial responsibility." When I mentioned it was for car repairs (just like you!), she said that was exactly the smart planning she liked to see. The whole verification process felt scary beforehand, but it was actually pretty straightforward. Just be completely honest on your application, bring organized paperwork (bank statements, pay stubs, ID, Social Security cards, rent receipts, utility bills), and don't stress about your modest savings. Your part-time income definitely qualifies you - CalWORKs is designed specifically for working families who are doing their best but need some support to make ends meet. The process took about 5 weeks total for me from application to first payment. Don't let anxiety about the bank verification stop you from getting help you clearly deserve. Having emergency savings shows you're being responsible, not trying to cheat the system. You've got this - good luck with your application next week!

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The worker I spoke to said there might have been a data entry error when my caseworker entered my income. Apparently, they entered one of my paystubs twice! She said she's correcting it and I should get an updated notice in the mail within 10 days. So relieved!

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That's great news that you got it resolved! Data entry errors are unfortunately pretty common with CalWORKs cases. I'm glad that Claimyr service worked for you - I've been hesitant to try it but your experience makes me feel better about using it if I need to. Hopefully your corrected benefit amount will be backdated to when the error started so you don't lose out on any money you were entitled to. Thanks for updating us on what happened - this whole thread will be really helpful for other people dealing with similar income calculation issues!

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This is such a relief to read! I'm new to CalWORKs and honestly this whole thread has been really educational for me. I had no idea about things like the bi-weekly income calculation method or that you could request detailed income calculation worksheets. It's scary how easy it seems to be for data entry errors to happen that could mess up your benefits. I'm definitely bookmarking this thread and saving that Claimyr service info just in case I run into similar issues. Thanks everyone for sharing your experiences - it really helps those of us who are still learning how to navigate this system!

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As someone who's been helping people with CalWORKs paperwork for years, I just want to emphasize a few key points that might save you headaches down the road: 1. For your babysitting income - create a simple log showing dates, amounts, and who paid you. Even if it's handwritten, sign and date it. The county accepts self-declarations for cash income. 2. Since your rent increased, definitely include that receipt. Handwritten receipts from landlords are totally valid - don't worry about that. 3. Double-check that you're reporting income for the correct month (March 2025 in your case). This trips up a lot of people. 4. Before you submit, go through the form one more time and make sure every single question has an answer - even if it's just checking "no" or "none." Blank spaces are the #1 reason forms get rejected. 5. If you submit online, take that screenshot of your confirmation! If you mail it, use certified mail. The "we never got it" excuse is unfortunately common. You're being really proactive by asking these questions upfront. That puts you ahead of most people doing their first SAR7. You've got this!

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This is such comprehensive advice, thank you! I'm saving this comment to reference when I fill out my SAR7. The tip about making sure every question has an answer is especially helpful - I can see how easy it would be to accidentally skip something. I really appreciate how supportive this community is for newcomers like me who are still figuring out the system. It makes the whole process feel less overwhelming knowing there are people here willing to help!

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Hey Micah! Welcome to the community and don't stress too much - we've all been where you are with that first SAR7. I just wanted to add a couple things that helped me when I was starting out: Since you mentioned your worker talked really fast during orientation, you might want to request a copy of your case plan or ask for written instructions next time you meet. You have the right to get information in writing, and it really helps when you're trying to remember everything later. Also, for your babysitting income documentation, keep it simple but consistent. I used to write something like: "Self-employment income from childcare services: Week of [date] - $X from [family name or 'Family A' for privacy], Week of [date] - $X from [family name]" etc. Then sign and date it at the bottom. One last thing - if you ever feel rushed or confused during meetings with your worker, it's totally okay to ask them to slow down or repeat something. They work with this stuff every day but for us it's all new! You're doing great by asking questions here first.

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