

Ask the community...
This is SO helpful! I was definitely confused about where to report everything. I'll make sure to organize all my paperwork before I submit anything. Thank you for taking the time to explain all this!
Hey Zoe! I went through something similar about 6 months ago. My advice is to definitely report it, but don't panic - you're not in major trouble since you used all the insurance money for the replacement vehicle. I'd recommend going to your local CalWORKs office in person if you can't reach your worker by phone. Bring copies of: 1) the insurance settlement letter/check, 2) the vehicle purchase agreement, and 3) your loan documents. Ask to speak with a supervisor if your regular worker isn't available. They can help you fill out the Mid-Period Report correctly. The key thing is showing that the insurance payout was immediately used to replace your transportation, not kept as extra income. Most workers understand that people need reliable cars and won't penalize you for a straightforward replacement situation, especially when you're being proactive about reporting it. Good luck!
This is really solid advice! Going in person is such a good idea - I've been getting frustrated with the phone system. Do you remember if they had you fill out any specific forms beyond the Mid-Period Report? I want to make sure I have everything ready when I go in. Also, did your worker ask for the actual loan contract or just proof of the monthly payment amount?
Another possibility: did you miss any Welfare to Work (WTW) appointments or not meet your required participation hours? Sometimes they'll impose a financial sanction for WTW non-compliance, but again, they're required to send you multiple notices before doing this. Regardless of what caused the reduction, you have rights. If you request a state hearing and explain that you never received notification of the change, you have a strong case. Make sure to specifically request "aid paid pending" when you file for the hearing if it's been less than 90 days since the reduction started.
This is exactly what happened to me 6 months ago! Same situation - $280 reduction with zero notification. Turns out my caseworker had made an error in calculating my rent allowance and "corrected" it without telling me. I went straight to my county office and demanded to speak with a supervisor. Took 3 visits but they finally admitted the mistake and restored my benefits retroactively. Document EVERYTHING - take photos of your BenefitsCal account showing no notices, keep records of when you call and get disconnected. Also, you might want to contact your local legal aid society - many have CalWORKs advocates who can help you navigate the appeal process for free. Don't let them intimidate you into giving up. You and your kids deserve those benefits!
Thank you so much for sharing your experience! It's encouraging to hear that you got your benefits restored. I'm definitely going to start documenting everything like you suggested. Do you remember which legal aid organization you worked with? I'm in Los Angeles County and could really use some free advocacy help with this mess.
Just wanted to add that if you're concerned about the timing of the COLA increase, you can also look into emergency assistance programs while you wait. Many counties have one-time rental assistance or utility help available even if you're already on CalWORKs. Also, since you mentioned you're working 15 hours, increasing to 20+ hours not only helps with the time limit exemption but you might qualify for additional work incentive deductions that could actually increase your monthly grant amount. Worth asking your worker about the $90 work expense deduction and childcare assistance too!
This is super helpful info! I didn't know about the $90 work expense deduction either. It sounds like there are a lot of benefits and exemptions that workers don't always mention. I'm definitely going to ask about all of these when I finally get through to my worker - the 20-hour exemption, work deductions, emergency assistance, and childcare help. Thanks for laying it all out!
Just want to echo what others have said about the work exemption - it's SO important to get those 20+ hours documented properly! I was in a similar situation last year and my worker actually helped me find a part-time position through the CalWORKs WTW program that got me to exactly 20 hours. The program also paid for my work clothes and bus pass which was a huge help. And yes, the COLA should be around 3% this year based on what I heard at my last appointment. For your family size that's probably $28-30 more per month starting in October. Not huge but combined with getting your time clock exemption sorted out, you'll have more stability to plan ahead. Definitely push for that exemption paperwork ASAP!
This is exactly the kind of comprehensive help I wish I'd known about earlier! I'm definitely going to look into the WTW program for finding work - getting help with work clothes and transportation would be amazing. Right now I'm spending almost $60/month on bus fare just to get to my current job. Quick question - did you have to wait long to get into the WTW program, or were they able to help you find something pretty quickly? And thanks everyone for all this info about the exemptions and COLA - this thread has been more helpful than any conversation I've had with my actual worker!
This same thing happened to my daughter last month! The caseworker kept insisting she needed an unemployment denial letter even though she only worked for 4 months total in the past 2 years. What ended up working was going to the office in person and refusing to leave until they let her speak to a supervisor. The supervisor immediately approved her application once she understood the situation. Sometimes you have to be really persistent to get through the bureaucracy!
I went through something similar about 6 months ago! My caseworker kept saying I needed to provide proof of unemployment application even though I clearly didn't have enough work credits. What finally worked for me was getting a printout from the EDD website showing my wage history for the last 18 months. When they could see in black and white that I only had 3 months of reported wages, they finally understood I couldn't qualify for UI benefits. You can access this through your EDD online account - look for "Wage and Potential Benefit Inquiry" or something similar. Print it out and bring it with you when you go in person or email it to your supervisor. Sometimes having the official documentation makes all the difference even when the logic should be obvious. Also, definitely push for that expedited processing since you're in emergency status with only $27 left. They're supposed to prioritize cases like yours. Don't let them brush you off - you deserve help and this denial is completely unreasonable!
This is exactly the kind of documentation I was looking for! I didn't know I could get a wage history printout from EDD - that's perfect because it'll show them officially that I don't have enough work credits. Thank you for the tip about the "Wage and Potential Benefit Inquiry" - I'm going to log into my EDD account right now and get that printed out before I call tomorrow morning. Having that official proof should make it impossible for them to keep denying us over this ridiculous requirement!
NeonNinja
One thing nobody mentioned yet - if you've been on CalWORKs for a while, be careful about your 48-month time limit. You might want to consider asking for an exemption during really tough times (like now) so you don't use up your months when you really need them. There are exemptions for various reasons including lack of childcare, domestic violence, caring for an ill family member, etc. Those exempt months won't count against your lifetime limit.
0 coins
CosmicVoyager
•That's a really good point. I've used about 30 months so far and have been worried about hitting that limit. I think I might qualify for the childcare exemption since I can't find anyone affordable to watch my youngest when I work evening shifts.
0 coins
Leslie Parker
This whole situation is so frustrating! I'm in the same boat - that extra payment was helping me cover my daughter's after-school program so I could work more hours. Now I had to pull her out and I'm back to part-time only. Has anyone had luck with the county's emergency rental assistance? I heard they have some funds left but the application process is confusing. Also wondering if anyone knows about getting help with car repairs - mine needs new brakes but I can't afford it and need it to get to my WTW activities. Hang in there everyone, we'll figure this out together. It shouldn't be this hard just to keep a roof over our kids' heads.
0 coins