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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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UPDATE: My sister just went through this process last month and said there's now an online option to report theft through BenefitsCal.com too. You still need the police report, but you can upload everything through the portal instead of going in person if that's easier for you. Just make sure you follow up with a phone call to confirm they received everything.
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did u get one of those EBT fraud text alerts? my cousin got one but thought it was a scam so she ignored it and then lost all her benefits too
No, I never got any alert! That's part of what makes me so angry. I thought they were supposed to notify us about suspicious activity, but I didn't find out until I tried to buy groceries and my card was declined. Then I checked the balance on the app and saw all these weird transactions from the other side of town.
once u get a new card dont store the card number on any websites or apps. also dont use the ebt card at small random stores. stick to major chains with better security on their machines
This is good advice. Additionally, when you get your new EBT card: 1. Register it immediately on the EBT portal to monitor transactions 2. Opt-in for text/email alerts for all transactions 3. Consider changing your PIN monthly as a precaution 4. Never use your card at ATMs in non-bank locations 5. Check your balance frequently to catch unauthorized use early These steps significantly reduce your risk of repeat theft.
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Update on P-EBT fraud for 2025: The CDSS has actually implemented a new process for handling P-EBT theft cases specifically because of the increase in these incidents. When you contact them, ask about the "P-EBT Benefit Replacement Protocol" that was implemented in February 2025. Under this protocol, they can replace benefits if you file both a police report and a signed affidavit (which they will provide) attesting that you never received or used the card. The new process requires two forms of identity verification and proof of address, but can result in full benefit replacement within 30 days if approved. This is fairly new so some representatives might not be familiar with it - ask to speak with a supervisor if needed.
Thank you SO MUCH for this update! This is exactly the kind of specific information I needed. I'll definitely ask about the "P-EBT Benefit Replacement Protocol" and be prepared with identity verification and proof of address. Really appreciate you sharing this!
Did you eventually get this resolved? I'd be interested to know which approach worked for you, as I'm currently helping several families with similar P-EBT theft issues.
Yes! It took persistence but following the advice here really helped. Filed police report first, then got through to the county office (used that Claimyr service someone mentioned when I couldn't get through after 5 attempts). Asked specifically for the P-EBT Benefit Replacement Protocol and mentioned Administrative Remedy. Had to submit the police report, proof of address, and sign an affidavit. They replaced about 90% of the benefits after 6 weeks. The key was definitely the police report and being specific about the replacement protocol when talking to the county workers.
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btw ur tax refund and the stiumulus are different things too. the stimulus comes from the government direct not through hr block unless u set that up special
Oh wow I'm really confused about everything! So I need to check on my stimulus separately from my tax refund too?? This is all so complicated.
Yes, they're different payments. Your tax refund is from your tax filing, while stimulus payments are separate government payments. For CalFresh purposes though, neither should affect your ongoing eligibility as they're considered one-time payments, not countable monthly income. Make sure to explain this when you talk to your worker.
Update us after you talk to your county worker! This information could help others who might face the same issue. Remember to: 1. Submit the verification documents they're asking for right away 2. Explain that your tax refund is a one-time payment 3. Ask them to restore your March benefits retroactively 4. Update your income information if anything has changed Good luck!
I will definitely update! I just submitted my paystubs and bank statements through BenefitsCal and I'm going to call first thing tomorrow. Thanks everyone for helping me understand what's going on!
Keisha Brown
I work at a community legal aid office, and we've seen dozens of these cases recently. While waiting for your claim to be processed, you might qualify for emergency CalFresh benefits. If you have less than $150 in monthly income and less than $100 in resources, you can receive expedited benefits within 3 days. Ask specifically about this when you go to the county office. Also, if they deny your claim or only reimburse part of the stolen amount, you have the right to appeal the decision within 90 days. Don't just accept a partial reimbursement!
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StormChaser
•Thank you so much for this information! I didn't know about the expedited benefits option. We definitely meet those income requirements right now since most of our food budget was stolen. And good to know about the appeal rights - I'll definitely fight for the full amount.
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Zainab Ibrahim
Just a thought but did u use ur card at a sketchy gas station or ATM recently? my cousin got her benefits stolen and they found out that gas station had a skimming device.
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StormChaser
•I'm trying to remember... I did use it at a gas station mini-mart about 2 weeks ago that I don't normally go to. It was late and it was the only place open. That must be where it happened!
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