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You might also want to check if your daughter qualifies for independent status due to the death of a parent. I'm not 100% sure about the rules, but I think if one parent is deceased and the student isn't living with or receiving financial support from the other parent, they might qualify as independent. That would completely change the SAI calculation.
That's not correct for FAFSA purposes. A student doesn't automatically qualify as independent if one parent dies - they would still report the surviving parent's information. The only death-related independent status is if BOTH parents are deceased. The OP should definitely pursue the professional judgment route instead, as that's designed exactly for situations like this.
Thank you all for the helpful advice! I've started reaching out to the financial aid offices at each school. One has already responded and sent me their Special Circumstances form, which specifically has a section for "Death of spouse" and "Loss of employment." Feeling a bit more hopeful now. I'll keep you updated on how it goes!
Btw did anyone else notice the FAFSA website is super glitchy on mobile? Can't even see half the fields when filling it out on my phone had to switch to laptop.
UPDATE: I called my daughter's college financial aid office this morning and they were super helpful! They said this happens all the time with siblings and multiple parent accounts. They noted in our file that we might have a processing delay because of the account issue. Also checked both applications and made sure the household size and financial info matched exactly. Feeling much better now! Thanks everyone for your help!
Update on my situation - got the SSN fixed! Called back this morning, asked for Tier 2 support like someone suggested, and they fixed it immediately. The agent said it should update in 3-5 days in the system. FYI they said this is happening because the system isn't correctly transferring contributor information from the IRS data retrieval tool.
UPDATE: I called this morning, asked specifically for Tier 2 support, and got someone who knew exactly what I was talking about! She said they've had tons of these cases and submitted a correction request for my spouse's SSN. She gave me a confirmation number and said it should be fixed in the system within 3-5 business days. She also mentioned they're working on a system update to fix this glitch for everyone affected. Thank you all for your help!!
One important thing no one mentioned: if your school's financial aid priority deadline is approaching, send an email to your financial aid office with your daughter's name, student ID (if she has one), and brief explanation about the birthdate correction. Request that they flag her application as "in process" rather than incomplete. Many schools will honor their priority deadlines if they know corrections are in progress. I work with college-bound students and this saves many families from missing out on institutional aid.
Natasha Petrova
Have you also checked if both you and your daughter fully completed the "Review & Submit" steps? Sometimes people think they've submitted when they actually just saved their progress. Also, did you receive email confirmations of submission from FSA? That would confirm both applications were fully completed.
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Oliver Fischer
•Yes, we both went through all the Review & Submit steps and received confirmation emails back in January. That's what makes this so frustrating - everything seems to be done correctly! I'm going to try the suggestions about contacting an agent directly and having schools manually check for her information. Thanks for trying to help troubleshoot this!
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Oliver Fischer
UPDATE: We finally got this resolved! After trying for days, I used Claimyr to reach an FSA agent who discovered the problem. Even though our FAFSA showed as processed with an SAI number, there was a transmission block because my daughter's birth date was entered differently in two places (typo on my part - I put month/day reversed in one section). The agent fixed it immediately and confirmed our FAFSA is now being sent to all schools. Just wanted to update in case anyone else runs into similar issues. THANK YOU all for your help and suggestions!
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