FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

quick question - did anyone notice if their aid amount changed after the system came back online? just wondering if they recalculate stuff during these updates??

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They typically don't recalculate your SAI during routine maintenance. However, if you submitted a correction to your FAFSA around the same time, or if additional verification was completed, you might see changes to your aid eligibility when the system comes back online.

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UPDATE: My information is back! Just wanted to let everyone know that my dashboard and SAI calculation reappeared this morning. Looks like it was just maintenance after all. Thanks for all the helpful info and keeping me from totally freaking out!

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Great news! This is exactly what typically happens during maintenance periods. For future reference, StudentAid.gov occasionally posts maintenance schedules on their social media accounts, which can help you anticipate these temporary outages.

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try checking if theres a typo in the email. my brother put gmial instead of gmail and we were going crazy wondering why codes werent showing up lol

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Haha, we double-checked the email and it's correct. But thanks for the suggestion - I can totally see how that could happen!

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Did any of these suggestions work for you? If all else fails, sometimes using the Federal Student Aid live chat on studentaid.gov can be faster than calling. It's only available during business hours but the wait is usually much shorter.

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Thank you for checking back! We tried switching browsers to Edge like someone suggested, and also added studentaid.gov to safe senders, but still no luck. We tried the live chat this morning but it disconnected after waiting 45 minutes. We're going to try that Claimyr service as a last resort since we're approaching our state's priority deadline. This is so frustrating!

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UPDATE: After 23 days of showing "Cannot compute SAI," my daughter's FAFSA finally processed completely! The SAI is now visible and her information has been sent to her schools. No explanation for the delay, no notification it was fixed - it just suddenly worked. So hang in there - it seems like they're slowly working through the backlog.

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That's great news! 23 days is a long time though... I'm on day 12 now. Did you do anything to help move it along or literally just wait?

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Honestly, we just waited. I tried calling FSA multiple times but never got through to anyone who could actually help. The waiting is incredibly frustrating, but it does eventually resolve!

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UPDATE FOR ANYONE WITH THE SAME ISSUE: Our "Cannot compute SAI" error finally resolved! It took 19 days total, but the SAI suddenly appeared this morning. I didn't do anything special - it just fixed itself. His school extended the housing deposit deadline by 2 weeks which was enough time thankfully. I wish the Department of Education would communicate better about these issues rather than leaving families in the dark, but at least it's resolved now.

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So glad it worked out! This year has been RIDICULOUS with FAFSA problems. Congratulations to your son on college!!

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Just a heads up - after your daughter completes her part, the system takes about 3-5 days to process everything and generate the SAI (Student Aid Index). Then her colleges won't actually receive the information for another 7-10 days after that. The whole timeline is MUCH slower than previous years, so if she has February/March deadlines, make sure you're both finishing your sections ASAP!

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Thank you for this timeline! Her earliest deadline is March 1st, so we definitely need to get this wrapped up quickly.

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did ur older daughter do the new fafsa this year too? if so you probably already know how it works lol

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She did but I'm embarrassed to say she handled most of it herself this year! That's probably why I'm confused with the new process.

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Quick update based on your situation: For the 2025-2026 FAFSA, the dependency override documentation requirements have changed slightly. You'll need: 1. Letters from TWO professional third parties (counselors, social workers, teachers, clergy) 2. A personal statement describing your situation 3. Any legal documentation (restraining orders, police reports, etc.) 4. Proof that you support yourself financially Under the new SAI calculation model, dependency overrides are being scrutinized more carefully, but they're also being granted more frequently for legitimate cases. Make sure all your documentation clearly shows that you have no financial connection to your parents and no ability to contact them.

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This is exactly what I needed to know! I had no idea about the TWO letters requirement for 2025-2026. Thank you so much for the specific list - I'm going to start gathering everything right away.

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honestly the fafsa site is the worst. i always end up calling them

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