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Final update: It's fixed! My SAI was recalculated with the correct tax jurisdiction and my revised financial aid package came through. The actual fix happened 4 days after my call, so within their estimated timeline. My SAI went down by about $3,200 after fixing this error, which qualified me for additional grant aid. For anyone dealing with this issue, definitely call FSA directly and specifically request the tax jurisdiction correction to be expedited. Thanks again to everyone for your help!
That's a huge difference in your SAI! So glad you got it fixed in time. This is why it's so important to carefully review all the details on your FAFSA confirmation page.
This is such a relief to read! I'm dealing with the exact same Puerto Rico filing error right now and was starting to panic about my aid deadlines. My parents have lived in California their whole lives but somehow FAFSA thinks they filed in Puerto Rico. I've been stuck in correction limbo for 3 weeks now. Going to call FSA first thing tomorrow morning at 8am and ask for the "tax jurisdiction correction" expedited review like you did. Thank you so much for sharing your step-by-step solution and the final update - it gives me hope that this nightmare will actually get resolved!
To summarize the correct process based on the discussion: 1. You (parent) create your FSA ID with your email and phone number 2. You complete the parent section of the FAFSA 3. At the end of your section, you'll provide details for your son 4. Your son creates his own FSA ID using his own email and phone number 5. He'll receive instructions to complete his portion 6. Once both sections are completed, the FAFSA is submitted And if you run into technical issues or have questions about your SAI calculation later, remember you can contact Federal Student Aid directly or use services that help connect you with agents.
As someone who just went through this process last month, I can confirm everything James summarized is correct! One additional tip: when your son creates his FSA ID, make sure he has his Social Security card and driver's license handy for the identity verification process. The system will ask him to verify his identity using information from these documents, and having them ready will make the process much smoother. Also, don't be surprised if the FSA ID creation takes 1-3 business days to fully activate - this is normal and part of the security verification process.
This is super helpful, thank you Nia! I hadn't thought about having the documents ready beforehand. Quick question - when you say 1-3 business days to activate, does that mean my son can't complete his student section until after that waiting period? Or can he start the application and just might run into verification delays?
Just wanted to add that if you're feeling overwhelmed by all this financial aid info (which is totally normal!), most colleges have financial aid calculators on their websites where you can get a rough estimate of what aid you might receive. It won't be exact, but it can help you get a sense of which schools might be more affordable before you get your official aid letters. Also, don't forget to look into state grants and local scholarships - with your -1500 SAI, you'll likely qualify for additional need-based aid beyond just federal programs!
This is such great advice! I had no idea about those financial aid calculators on college websites. I've been so focused on just getting my FAFSA done that I didn't think about researching individual schools yet. Definitely going to check those out now, especially since everyone's saying the aid packages can vary so much even with the same SAI. And thanks for mentioning state grants - I honestly forgot those existed! With all this federal aid talk, it's easy to miss the other opportunities out there.
As someone who went through this process a few years ago, I want to emphasize something really important that hasn't been mentioned yet - don't forget about work-study! With your -1500 SAI, you'll likely qualify for Federal Work-Study programs at most schools. This can be a great way to earn money for college expenses while gaining work experience on campus. When you get your aid letters, look for work-study as part of your package - it's not "free money" like grants, but it's a guaranteed way to earn funds during the school year. Many work-study jobs are flexible with class schedules and some are even related to your field of study!
This is such valuable advice about work-study! I honestly hadn't even thought about that aspect of financial aid. It sounds like a really good deal - getting to work on campus where they understand you're a student first. Do you know if work-study jobs pay well compared to regular part-time jobs? And when do schools usually tell you about work-study opportunities - is it in the initial aid letter or do you find out later?
UPDATE: Finally got the form! For anyone else dealing with this, I ended up downloading the general IDR application from StudentAid.gov, filling it out with my Nelnet account info, and faxing it to them using an online fax service. I also called (finally got through) and requested the administrative forbearance while it processes. The agent confirmed they're having technical issues with their electronic system for IDR applications but said it should be resolved within 6 weeks. In the meantime, they're processing all applications manually. She also emailed me a receipt confirming they received my application. Thanks everyone for your help!
Great news! The receipt is especially important - keep that documentation until your new plan is officially in place. And remember you can recertify your income every year, even if they don't prompt you to do so. It's better to be proactive with these servicers.
Just want to add for anyone else dealing with this - if you're having trouble with the online fax services, most UPS Stores and FedEx locations can fax documents for you for a small fee (usually $1-2 per page). I know it seems old-school, but it's faster than mailing and you get a confirmation receipt. Also, make sure to include a cover sheet with your loan account number and clearly write "IDR APPLICATION" at the top - it helps them route it to the right department faster. The whole situation is frustrating but at least there are workarounds while they fix their system.
This is really helpful advice! I've been avoiding the paper route because I thought it would be too complicated, but knowing I can just go to UPS or FedEx makes it feel much more manageable. I had no idea about including "IDR APPLICATION" on the cover sheet either - that's a great tip. It's ridiculous that we have to jump through all these hoops just to keep our payments affordable, but I appreciate everyone sharing their workarounds while Nelnet gets their act together.
Dmitry Petrov
just wondering - doesnt the student have to report if a parent died within a certain timeframe? i thought there was a question about that somewhere on the fafsa. might affect how much aid they get.
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Sofia Gomez
•Yes, there is a question about whether a parent has died, usually within the last couple of years. This is important because it can potentially qualify the student for additional aid consideration or simplified needs analysis. It's separate from the marital status question, though, so the original poster would still answer 'Unmarried' for their current status AND answer the parental death question accurately.
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Freya Larsen
I'm so sorry for your loss. This is definitely a confusing situation, but you're getting good advice here. I went through something similar when my mom became widowed during my FAFSA year. The key thing to remember is that FAFSA wants your current status when you're filling it out, not your history. So you'd answer "No" to remarried since you're currently widowed. One thing I'd add - make sure to keep copies of everything (death certificate, 2022 joint tax return, etc.) because you'll likely need them if you get selected for verification. Also, don't stress too much about getting flagged for verification - it's super common when there are discrepancies between current status and tax filing status, and the financial aid offices are used to handling these situations. They're generally pretty understanding about major life changes.
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Lauren Zeb
•Thank you for sharing your experience with your mom's situation - it really helps to hear from someone who's been through something similar. I feel much more confident now about answering "No" to the remarried question since that reflects my current status. I'll definitely keep all my documentation organized and ready. It's reassuring to know that financial aid offices are used to handling these life changes and that verification isn't something to panic about. This whole process feels overwhelming when you're dealing with grief on top of everything else, so I really appreciate everyone's guidance here.
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