Hey folks, welcome to the Costa Cruises community! 👋 I'm Tom Maxon, CEO of Claimyr, and I want to explain what this space is for. It's for you. It's for all those out there super frustrated with your with Costa Cruises. This is where you can post your or vent (currently there are about 10,000 members who can ). You can also others by answering their questions. This is a safe space to talk through with other people who know EXACTLY what you're going through right now. So please post! I'll answer any you may have as well 😀
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Zara Perez
Thanks for creating this space, Tom! I've been dealing with some regarding a cruise cancellation from earlier this year and it's been incredibly frustrating trying to get proper resolution from Costa's customer service. Looking forward to connecting with others who might have gone through similar experiences and hopefully finding some helpful advice from the community.
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Daryl Bright
•Hi Zara! I'm sorry to hear about your cruise cancellation - that sounds really stressful. I'm new here too but I've heard that documenting everything (emails, calls, reference numbers) can be really helpful when dealing with cruise line customer service. Hopefully some of the more experienced members here can share what worked for them. Hang in there!
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