Washington Unemployment

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Yuki Sato

Just to clarify some misconceptions in this thread: The 'able and available for 40 hours' requirement doesn't mean you must be available 24/7. It means you must be available during the normal work hours for your occupation. For administrative work, that's typically business hours Monday-Friday. If you were previously part-time but are now claiming full unemployment benefits, you need to be available for full-time work. This means you should be job searching for both part-time AND full-time positions that match your skills. Answer honestly about any weeks where you had limitations. If there were legitimate reasons (illness, one-time appointments, etc.), explain those. ESD evaluates each situation individually.

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Thank you so much! I just submitted my response explaining I've been available during standard business hours M-F, even though my previous position was only M-Th. I'll start including more full-time positions in my job search too. Really appreciate everyone's help!

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I went through this exact same process about 6 months ago! The key thing to remember is that "able and available for 40 hours" doesn't mean you need to be sitting by your phone 24/7 waiting for work calls. It means during your normal occupation's work hours, you could accept a full-time position if offered. Since you were an admin assistant, they're asking if during standard business hours (typically M-F 8-5 or 9-5), you were physically able to work and available to accept employment. Things that would make you "not available" would be being out of town, having medical issues that prevented work, lack of childcare during work hours, etc. The fact that your previous job was only 32 hours doesn't matter - when you file for unemployment, you're stating you're ready to work full-time if needed. Just answer truthfully about whether there were any specific weeks where you couldn't have accepted a full-time admin position during business hours. If you were available all weeks, say so. If there were a few days you weren't (like for a medical appointment), specify those and explain why. Don't overthink it - they just need to verify continued eligibility. Most people get through this without any issues!

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This is super helpful, thank you! I was getting really anxious about this whole thing but your explanation makes it so much clearer. I've been available during normal business hours the entire time and have been actively job searching. I had one dentist appointment that lasted 2 hours on a Tuesday morning, but other than that I've been completely available. Should I mention that appointment specifically or is that too minor to worry about?

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Just wanted to add my experience since I see a lot of people stressing about these questionnaires! I got one last year after reporting that I had jury duty for 3 days. I was absolutely terrified they'd disqualify me, but it turned out jury duty is actually one of the most clear-cut "excused" absences since it's a legal obligation. The key thing I learned is that ESD distinguishes between "voluntary" unavailability (like taking a vacation) and "involuntary" or "necessary" unavailability (medical appointments, family emergencies, civic duties, etc.). Medical appointments, car repairs, and caring for family members all fall into that second category. When I filled out my questionnaire, I made sure to: 1) Explain exactly what happened and why it was necessary, 2) Emphasize that I was available all other days that week, 3) Include that I continued job searching during that period. My payments were only delayed about 4 days while they reviewed it. The biggest mistake people make is not responding at all because they're scared - that WILL get your benefits suspended. Always respond honestly and promptly, even if you're worried about the outcome!

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Thank you for mentioning jury duty - that's such a good example of how ESD handles mandatory obligations! It really helps put things in perspective that they understand the difference between choosing not to work versus being required to be unavailable. The distinction between "voluntary" and "involuntary" unavailability is super helpful to understand. And you're absolutely right about the biggest mistake being not responding at all - I can see how panic might make someone avoid filling it out, but that would definitely make things worse. It's reassuring to hear that honest, prompt responses typically get resolved quickly. Your 4-day delay sounds much better than some of the horror stories about weeks-long waits that others have mentioned!

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I'm new to unemployment benefits and this thread has been incredibly helpful! I just started my claim last week and haven't run into any issues yet, but reading everyone's experiences with the "able and available" questionnaires is making me realize I should be more careful about how I answer my weekly certifications. It sounds like even innocent things like doctor appointments or car repairs can trigger these reviews if you're not careful about how you report them. Should I be marking "yes" to being available even if I have a brief appointment during the week? I don't want to lie, but I also don't want to accidentally flag myself for review over a routine dentist visit or something. Also, seeing all the tips about keeping documentation and framing responses positively - that's really smart advice I wouldn't have thought of. Thanks to everyone for sharing your experiences, especially NebulaNova for the update that it worked out! This community is so helpful for navigating this confusing system.

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Great question about how to handle weekly certifications! From what I've learned lurking in this community, the key is being honest but strategic about how you report things. For routine appointments like dentist visits, most people seem to mark "yes" for being available as long as the appointment was brief and you were available for work the rest of the week. The problems usually arise when people mark "no" for availability or mention specific limitations in the comments section. If you do need to report something, keep it simple and focus on the fact that you remained available for work opportunities during your normal hours. And definitely start keeping copies of appointment confirmations now - so much easier than scrambling for documentation later if you do get flagged! This thread has been a real eye-opener for me too about how detailed ESD's monitoring can be.

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Welcome to Washington! As someone who went through this exact process when we PCS'd to JBLM two years ago, I can confirm that Washington ESD is very military spouse friendly. One tip I wish I'd known earlier - when you file your weekly claims, there's a section that asks about availability for work. Make sure you indicate you're available and able to work, even if you're still getting settled from the move. Also, if you're planning to pursue any certifications or licenses needed for your field in Washington (some professions have different state requirements), you can often count those activities toward your work search requirements. The transition can feel overwhelming at first, but the community here is great and there are lots of opportunities once you get established!

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This is such valuable insight from someone who's actually been through the process at JBLM! The tip about indicating availability for work on weekly claims is really important - I hadn't thought about how the moving/settling period might affect that. And I love that Washington allows certification activities to count toward work search requirements. That's actually perfect timing since I was thinking about getting some additional certifications that are more relevant to the job market here. It's so reassuring to hear from other military spouses who've successfully navigated this transition. Thank you for the encouragement about the community and opportunities here!

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Just to add one more helpful resource - the Family Readiness Group (FRG) at JBLM often has informal networks where military spouses share job leads and advice about navigating the local employment scene. I found my current job through a connection I made at an FRG coffee meetup! Also, if you're looking at federal employment opportunities, USAJobs often has positions at JBLM and in the greater Tacoma/Seattle area that give preference to military spouses. The combination of unemployment benefits while actively networking and job searching really helped me land on my feet after our PCS. Don't underestimate the power of connecting with other military families who understand exactly what you're going through with this transition!

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This is such great advice about tapping into the FRG networks! I hadn't really thought about how valuable those informal connections could be for job searching. The USAJobs military spouse preference is something I definitely want to look into - having that advantage in federal hiring could really open up opportunities. It's so helpful to hear from someone who successfully used the combination of unemployment benefits and networking to land a good position. I'm starting to feel like this transition might actually be an opportunity to find something even better than what I had before. Thanks for sharing your experience and reminding me that other military families really do understand this unique situation!

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I'm going through something very similar right now! Got approved in September but every weekly claim shows "disqualified" with zero explanation. I've been calling ESD for weeks with no luck getting through. One thing I noticed - when I log into eServices and look at my weekly claims, there's sometimes a tiny "i" icon next to the disqualified status that you have to hover over to see additional info. It's super easy to miss, but it might give you a clue about what's causing the disqualification. Also, have you tried reaching out to your local WorkSource office? They sometimes have direct lines to ESD or can help escalate cases. I'm planning to visit mine in person this week since the phone system is basically useless. Keep us posted on what you find out - dealing with this while unemployed is so stressful!

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OMG yes, I'm so glad I'm not alone in this! I just went back and checked for that "i" icon you mentioned - I totally missed it before but there it is! When I hover over it, it just says "eligibility issue under review" which is still super vague but at least it's SOMETHING. I hadn't thought about visiting WorkSource in person - that's a great idea! There's one about 20 minutes from me, so I might try that this week too. At this point I'm willing to try anything to get some real answers. It really is incredibly stressful dealing with this while unemployed. The uncertainty is almost worse than just being denied outright. Please keep me posted on what you find out at WorkSource, and I'll do the same! Fingers crossed we both get some resolution soon.

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This is such a frustrating situation and you're definitely not alone! I went through something almost identical earlier this year. In my case, it turned out to be a combination of issues - my employer had disputed part of my claim (which I had no idea about), and there was also a flag on my account because I had briefly worked in Oregon before moving to Washington. The really maddening thing is that the approval letter you received only covers the monetary eligibility part - meaning you earned enough wages to qualify for benefits. But there can be separate non-monetary issues (like employer disputes, identity verification problems, or interstate work complications) that prevent actual payment, and these often don't show up clearly in your account. I finally got through using a combination of calling right when they open at 8 AM and also trying the callback option if it's available that day. When I did reach someone, they found three separate issues on my account that weren't visible to me online. It took about 45 minutes on the phone to sort everything out, but once they did, all my back payments were processed within a few days. Don't give up! The system is definitely broken in terms of communication, but there are real people who can fix these issues once you reach them.

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Thank you so much for sharing your experience - it gives me hope that this can actually be resolved! The fact that you had three separate invisible issues on your account sounds exactly like what might be happening to me. I'm definitely going to try the 8 AM calling strategy since I haven't been consistent about timing my calls. It's really frustrating that the approval letter only covers monetary eligibility when they don't make that clear at all. I was so relieved when I got it that I thought all my problems were solved! Now I understand why I can be "approved" but still get disqualified every week. Did you have to provide any additional documentation when they found those issues on your account, or were they able to resolve everything during that one phone call? I'm trying to prepare for when I finally get through so I can have everything ready.

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One more thing - if you had any issues with your 1099-G or need clarification on amounts, definitely try to resolve it before filing. Much easier than dealing with amended returns later.

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Absolutely. And if you need to call Washington ESD about 1099-G issues, Claimyr can really help you get through to someone who can actually resolve the problem. Worth checking out their demo video if you're facing long hold times.

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Good tip. I spent 3 hours on hold last week trying to get through about a different issue. Anything that helps with that process is valuable.

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Just wanted to add that if you're using tax software like TurboTax, H&R Block, or FreeTaxUSA, they'll usually have a specific section for unemployment income where you enter your 1099-G information. Don't try to manually calculate the tax - let the software do it for you. It will automatically add the unemployment benefits to your other income and calculate your total tax liability. The key is just making sure you have that 1099-G from Washington ESD before you start filing.

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This is really helpful advice! I was wondering about the mechanics of actually entering the 1099-G info. One question though - should I double-check that the software is pulling the right amount from Box 1? I want to make sure I'm not accidentally using a different box or making an entry error that could cause problems later.

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