Washington Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Welcome to the community! I can see you're getting excellent advice here. As someone who's helped many people through their first unemployment claims, I just want to emphasize that you're handling this exactly right by asking questions upfront. The waiting week can definitely be confusing, but the consensus here is correct - since you worked your full 40 hours that week, select 'No' for job search and choose the full-time employment reason. One additional tip: when you start your job searches next week, make sure to document not just where you applied, but also the date, method (online, in-person, etc.), and position title. ESD can be pretty specific about what they want to see if they ever audit your job search activities. Also, attending job fairs, networking events, or even informational interviews can count toward your 3 weekly activities if traditional applications aren't available in your field. You're off to a great start by being proactive about understanding the process!

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Thank you Zara! This is such a welcoming and helpful community - I'm really grateful for all the detailed guidance everyone has shared. Your point about documenting the specifics of job search activities (date, method, position title) is really valuable - I wouldn't have thought to track all those details. And it's good to know that networking events and job fairs can count toward the weekly requirements too. That gives me some good ideas for diversifying my job search strategy beyond just online applications. I'm feeling so much more prepared now thanks to everyone's advice. Really appreciate how this community looks out for newcomers!

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Just wanted to chime in as someone who recently went through this same situation! I was laid off in February and had the exact same confusion about the waiting week job search requirements. Everyone here has given you perfect advice - definitely select 'No' for job searches since you worked 40 hours that week, and choose the full-time employment reason from the dropdown. One thing that really helped me was setting up a simple folder on my computer to keep all my unemployment-related documents organized - confirmation emails, job application screenshots, WorkSource registration info, etc. It made filing my weekly claims so much smoother once I got into the routine. Also, don't stress too much about the waiting week not paying out - I know it's frustrating when you need the money, but think of it as a practice run to get familiar with the system before your actual benefit weeks start. You're asking all the right questions upfront, which will definitely save you headaches later. The ESD process seems overwhelming at first, but it really does get easier once you file a few claims. Good luck with everything!

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Thank you Jessica! That's such a smart idea about creating a dedicated folder for all the unemployment documents - I'm definitely going to set that up right away. It sounds like having everything organized from the start will really pay off as I go through this process. And you're right about thinking of the waiting week as practice - that's actually a really helpful way to reframe it mentally. I was definitely feeling stressed about not getting paid for that week, but you're absolutely right that it's better to get comfortable with the system before the actual benefit weeks begin. Thanks for the encouragement and for sharing your recent experience - it's so reassuring to hear from people who've successfully navigated this whole process recently!

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I'm dealing with the exact same frustrating situation - my claim has been stuck on "pending resolution" for almost 3 weeks now with zero explanation. Like everyone else here, I've tried calling countless times only to wait on hold for hours before getting disconnected. What's really getting to me is the complete lack of transparency - how are we supposed to fix whatever the issue is if they won't even tell us what it is? I've checked my correspondence, looked for pending items, verified all my information, and there's absolutely nothing indicating what they need from me. The financial stress of waiting indefinitely while bills pile up is honestly taking a toll on my mental health. Based on all the positive feedback in this thread about Claimyr, I think I'm going to give them a try. It's ridiculous that we have to pay a third-party service just to talk to our own state agency, but at this point I desperately need answers. Has anyone tried contacting their local legislator's office like someone mentioned? I'm willing to explore every option because this waiting game is unsustainable.

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I totally feel your pain - that mental health aspect is so real when you're dealing with this kind of uncertainty. Three weeks is way too long to be left in the dark like this. I haven't tried the legislator route yet but it's definitely on my list if other options don't work out. From what I've read here, it sounds like Claimyr has been the most reliable way for people to actually get through and get real answers about what's holding up their claims. The fact that multiple people have vouched for it in this thread makes me feel more confident about trying it. It really shouldn't have to come to this - the fact that Washington ESD's phone system is so broken that we need to pay someone else just to reach them is absolutely ridiculous. But if it gets us the information we need to move forward, it might be worth the cost for our sanity alone.

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I'm going through the exact same nightmare right now - pending resolution for 2.5 weeks with absolutely no information about what's causing the delay. The most frustrating part is that I can't even get a human being on the phone to explain what they need from me. I've tried calling at different times of day, waited on hold for 4+ hours multiple times, only to get that automated message saying they're too busy to take my call. It's incredibly stressful when you're depending on these benefits to pay rent and buy groceries. Reading through everyone's experiences here, it's clear this is a widespread problem with Washington ESD's system being completely overwhelmed and their communication being terrible. I think I'm going to try that Claimyr service that several people have recommended - at this point paying someone to actually get me connected to a real person seems like the only viable option. It's absolutely ridiculous that we have to resort to third-party services just to get basic information about our own claims, but the alternative seems to be waiting indefinitely in the dark.

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I'm in almost the exact same situation! Just got laid off from my job at a grocery store and have been thinking about going back to school for my associate degree in business administration. This thread has been SO helpful - I was really worried about messing up my unemployment claim by enrolling in classes. Based on everything I've read here, it sounds like the key is choosing evening or weekend classes and being completely honest with Washington ESD about your school enrollment and availability. The confirmation from someone who actually called and spoke to an agent that evening classes are generally fine is such a relief! I'm definitely planning to look into evening programs at my local community college now. I figure even if I have to balance job searching with schoolwork, at least I'll be working toward something that could help me get a better job in the long run. Has anyone else here specifically done business classes while on unemployment? I'm curious if there are any particular considerations for that type of program.

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Business administration is a great choice for an associate degree! I actually completed a similar program while collecting unemployment and it worked out really well. The nice thing about business classes is they're usually offered in flexible formats - lots of evening and online options since so many working adults pursue business degrees. From my experience, Washington ESD didn't have any issues with it as long as I maintained my availability during business hours and kept up with job search requirements. One tip I'd suggest is that business programs often have group projects or presentations that might require some coordination with classmates, but most evening programs are designed with working students in mind so professors are usually pretty flexible about scheduling. Also, the skills you learn in business admin - communication, basic accounting, project management - are super transferable and can actually help you in your job search even before you graduate. Definitely a smart investment in your future career prospects!

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I'm in a really similar situation - just got laid off from my job at a call center and have been considering going back to school for an associate degree in information technology. This whole thread has been incredibly reassuring! I was so worried about potentially losing my unemployment benefits if I enrolled in classes, but seeing all the experiences people have shared here and especially the direct confirmation from Washington ESD that evening classes are generally okay has given me the confidence to move forward. I'm planning to look into evening IT programs at my local community college since that would keep me available during normal business hours for any job opportunities. The IT field seems like it would have great job prospects once I finish the program, and many of the skills I could probably start applying to jobs even before completing the full degree. Has anyone here specifically done IT or computer-related classes while collecting unemployment? I'm curious if there are any particular considerations for technology programs, especially if they involve lab work or hands-on components that might affect scheduling.

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IT programs are such a smart choice! I actually just started looking into similar programs myself after getting laid off. The great thing about IT/computer science classes is that many of them are offered online or in hybrid formats, which gives you maximum flexibility for job searching and interviews. Most community colleges have really accommodating evening schedules for their tech programs since they know a lot of working adults are trying to break into the field. One thing I'd definitely check is whether the program has any required lab components that might run during the day - some networking or hardware classes need hands-on time in computer labs. But even those are usually available in evening sessions at most schools. The job market for IT is so strong right now too, and you're right that you can probably start applying some of the skills before you even finish the full degree. Certifications like CompTIA or basic programming skills can make you marketable pretty quickly. Definitely sounds like a solid plan that should work well with your unemployment situation!

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Just want to add that even if your employer has documentation of policy violations, you can still win if you can show the violations weren't willful or if there were extenuating circumstances. Don't give up hope!

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Thanks for the encouragement. I really hope I can make a strong case for extenuating circumstances.

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You've got this! Sounds like you're taking all the right steps to prepare properly.

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I went through a similar misconduct appeal last year and won! The key thing that helped me was focusing on Washington's specific definition of misconduct - it has to be willful and deliberate disregard of employer interests. If you were genuinely trying to do your job but made mistakes or struggled with performance, that's not misconduct. Make sure you have a clear timeline of events, any documentation showing you tried to improve or asked for help, and evidence that policies weren't clearly communicated or consistently enforced. Also, practice telling your story concisely - the hearing officer needs to understand your perspective quickly. You mentioned medical documentation for tardiness - that could be really strong evidence that your actions weren't willful. Good luck with your hearing!

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This is incredibly helpful, thank you! I've been feeling so overwhelmed but your breakdown of Washington's misconduct definition gives me hope. You're right about the medical documentation - I have doctor's notes for most of the absences they're citing. Did you have to prove anything specific about your medical issues, or was having the documentation enough? Also, when you say "practice telling your story concisely," about how long should my opening statement be?

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For the medical documentation, having doctor's notes was definitely key, but I also included any correspondence with my employer about needing accommodations or informing them of my medical situation. If you requested FMLA or any other accommodations, bring that too. The more you can show you were transparent about your medical needs, the better. As for the opening statement, I kept mine to about 2-3 minutes - just a clear overview of what happened from your perspective and why their misconduct claim doesn't meet Washington's legal standard. Save the detailed evidence for when they ask follow-up questions. Focus on the big picture: you were dealing with legitimate medical issues, you communicated with your employer, and you weren't deliberately violating policies.

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One other thing nobody has mentioned - make sure your husband checks his spam folder regularly. Sometimes ESD sends emails requesting additional information, and if he doesn't respond within their timeframe (usually 5 business days), it can keep his claim stuck in pending status. They're terrible about communicating this clearly.

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Good reminder! Just checked his spam folder and there's nothing from ESD, but I'll make sure he keeps checking it daily. Thanks!

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I feel your pain! I went through this exact nightmare about 6 months ago. One trick that finally worked for me was calling the TeleCert line at 800-477-2500 first thing in the morning, then when prompted, I'd press 0 repeatedly until it transferred me to a live agent. Sometimes they can look up your claim status even though it's technically a different department. Also, if your husband's claim has been pending for 4 weeks, that's definitely grounds for escalation - make sure to mention that timeline specifically when you do get through to someone. The squeaky wheel gets the grease with ESD unfortunately. Hang in there, you'll get through this!

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Thank you for the TeleCert line tip! I never would have thought to try that number. The pressing 0 repeatedly trick is definitely worth a shot. And yes, we'll make sure to emphasize the 4-week timeline - that seems to be a key point everyone is mentioning. Really appreciate the encouragement too, this whole process has been so stressful!

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