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If your benefit amount seems wrong, definitely appeal or contact Washington ESD to get it straightened out. I had a similar issue where they were using the wrong base year and it took a while to get corrected, but it was worth the effort.
Just wanted to add that you should also check if you qualify for any additional support programs while on unemployment. Washington has programs like Basic Food (SNAP), Apple Health (Medicaid), and utility assistance that can help stretch your unemployment benefits further. The income limits for these programs often account for unemployment benefits, so you might qualify even if you didn't before. It's worth applying since every bit helps when you're between jobs.
That's really great advice! I hadn't thought about looking into other assistance programs. With my income being cut so drastically, I probably would qualify for some of these now. Do you know if there's a single place to apply for multiple programs or do you have to go through each one separately?
You can actually apply for most Washington state assistance programs through the Washington Connection website (washingtonconnection.org). It's a single portal where you can apply for Basic Food, Apple Health, Working Connections Child Care, and cash assistance all at once. Makes it much easier than having to fill out separate applications for each program. They'll determine what you qualify for based on your household size and income from unemployment.
Update: I tried the Claimyr service and it actually worked! Got connected to a Washington ESD agent in about 30 minutes and got my weekly claim issue sorted out. Would definitely recommend if you're stuck like I was.
Just wanted to share another tip that worked for me - try calling around 4:30 PM on Fridays. I know it sounds random but I got through twice using this timing. I think a lot of people assume Friday afternoons are bad so there's actually less competition for the phone lines. Also, if you do get through to someone, be super polite and ask if there's a better time/number to call for future issues. Some agents will give you insider tips on when call volume is lighter. Hang in there everyone - the system is broken but don't give up!
Friday afternoons at 4:30 PM - that's such a specific tip but it makes total sense! People probably think the office is winding down for the week. I'm going to try this tomorrow and see if it works. Really appreciate you sharing what actually worked for you instead of just the usual "keep trying" advice. Did the agents you talked to give you any other timing suggestions?
I went through a similar situation earlier this year - approved after about 5 weeks in adjudication. The payment showed up in my account exactly 3 business days later via direct deposit. The relief when that first deposit hits is incredible! Make sure to check your payment history on the ESD website too, as it will show when the payment was issued. From what I've seen, Washington ESD is pretty consistent with the 2-4 business day timeframe once you're approved. Hang in there, you're almost at the finish line!
btw has anyone noticed how the ESD website is always "down for maintenance" right when you need to file your weekly claim on sunday night?? happened to me again last weekend smdh
I'm going through a similar situation right now - filed my appeal 3 weeks ago after being denied for "voluntary quit" when I was actually laid off due to budget cuts. The stress is unreal! One thing I learned from calling around is that you can request an expedited hearing if you can prove extreme financial hardship, but it's rarely granted. I tried but they said being behind on bills isn't enough - you basically need to be facing immediate eviction or utility shutoffs. Also, make sure when you do your weekly claims that you answer "YES" to the question about appealing a determination. I almost answered wrong the first week because I wasn't sure if my appeal was officially filed yet. The waiting is the worst part. I keep checking my eServices account obsessively hoping for a hearing date. Hang in there - from what I've read, if you have good documentation showing it was a layoff and not misconduct, you should win. The system sucks but don't give up!
Connor Byrne
This thread has been really helpful. I'm dealing with a similar situation with workers comp and unemployment. It seems like the general rule is you can't get both, but talking to Washington ESD directly is the only way to know for sure.
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Nia Davis
•Glad it helped! It does seem like the consensus is to get official guidance rather than trying to figure it out ourselves.
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Yara Abboud
•Workers comp is even more complicated because it's considered wage replacement. Definitely need professional advice for that situation.
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Natasha Kuznetsova
I went through something similar when I had surgery last year. The key thing Washington ESD told me is that you have to be "able and available" for work to get unemployment benefits. If you're receiving disability payments, they assume you're not able to work, which automatically disqualifies you from UI benefits. However, since you mentioned you have partial restrictions rather than being completely unable to work, your situation might be different. I'd strongly recommend calling Washington ESD directly to discuss your specific case - they can tell you definitively whether your partial restrictions would still allow you to meet the "able and available" requirement. Don't risk filing for both without getting official confirmation first, because if they find out later you could face serious penalties.
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