Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole thread has been really helpful. I had no idea there were so many options for dealing with overpayments. Thanks to everyone who shared their experiences and advice.

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Agreed! I feel much better prepared now if I do end up getting an overpayment notice. At least I know what steps to take.

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I went through this exact situation about 6 months ago. Washington ESD sent me an overpayment notice for $3,200 because I miscalculated my part-time earnings during several weeks. The notice was pretty scary at first, but I called them right away and was able to set up a $200/month payment plan. The key things I learned: 1) Don't ignore the notice - you have 30 days to respond, 2) Be honest about your financial situation when you call, 3) Keep all documentation from your conversations with them. It took about 3 months to get through on the phone (their system is terrible), but once I talked to someone they were actually reasonable to work with. The monthly payments are manageable and I should have it paid off by next year. The stress was way worse than the actual process.

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@Zoe Papanikolaou Thanks for sharing your experience! That s'really reassuring to hear it worked out okay in the end. Did you have to pay any interest or penalties on top of the $3,200, or was that the total amount they wanted back?

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@Zoe Papanikolaou I m'so glad to hear it worked out for you! $200/month sounds way more manageable than having to pay $3,200 all at once. I m'still going through my records to see if I actually made mistakes, but knowing that Washington ESD was reasonable about payment plans makes me feel a lot less anxious about this whole situation. Did they require any proof of your financial situation when you set up the payment plan, or did they just take your word for it?

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Last tip - screenshot everything during your application process and keep records of all your communications with Washington ESD. If there are any issues later, you'll want that documentation for appeals or clarifications.

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Great advice. I'll definitely keep good records of everything.

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I went through this exact same situation about 6 months ago - got fired from my retail job for what they called "customer service issues" but I knew they were just cutting hours across the board. Filed my claim the very next day and I'm so glad I did. The whole process took about 5 weeks from filing to getting my first payment, but they backdated everything to my filing date so I didn't lose any money by applying immediately. My employer did contest it initially, but after the fact-finding interview where I explained my side of the story, Washington ESD ruled in my favor. Don't let being "fired" scare you - they really do look at whether it was actual misconduct or just performance/business reasons. The worst case is they deny you, but if you don't apply at all you're guaranteed to get nothing. Go file tonight!

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Thanks everyone for all the helpful information! I feel like I have a much better understanding of how pensions affect unemployment benefits. I'll definitely report my pension but I'm optimistic it won't reduce my benefits since it's from an old employer.

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Glad we could help! Sounds like you're in good shape since your pension is from 5 years ago.

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Good luck with your claim! And remember, if you need to talk to Washington ESD about anything else, Claimyr can save you a lot of time and frustration.

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I went through this exact same situation when I got laid off from Microsoft last year. Since your pension is from 5 years ago, it's almost certainly outside your base period and won't reduce your unemployment benefits. Washington ESD uses the first 4 of the last 5 completed quarters to determine your base period, so a pension from 5 years ago definitely wouldn't fall within that timeframe. You'll still need to report it every week on your claims (I report mine as "other income"), but it shouldn't affect your benefit amount at all. The key is just being honest and reporting everything - Washington ESD will verify your income sources anyway, so transparency is always the best approach.

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This is really reassuring to hear from someone who went through the exact same situation! I was getting stressed about it but it sounds like I should be fine. Did you have any issues with Washington ESD questioning the pension or did they just accept it when you reported it as other income? I'm just trying to prepare for any follow-up questions they might have.

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This is such a helpful thread! I'm dealing with the same login issues right now and it's so reassuring to see that others have figured it out. I'm going to try the SAW account recovery route first since that seems to have worked for a few people here. Quick question though - when you go through the account recovery process, does it immediately unlock your account or do you have to wait? I'm hoping to get this sorted today if possible since I'm also worried about missing something time-sensitive.

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From what I've seen in this thread, it seems like the account recovery process can work pretty quickly once you get through it! @Jade Lopez mentioned she was able to set up new security questions and get in the same morning after trying overnight. The tricky part seems to be if you can t'remember the info they ask for during recovery - that s'where some people had to call. I d'definitely try the SAW recovery first since multiple people here had success with that route. Good luck getting it sorted today!

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I'm having the exact same issue! Got the email notification yesterday and have been trying to log in ever since with no luck. Reading through all these responses is really helpful - I had no idea about the SAW account potentially being locked separately from just resetting the ESD password. I'm definitely going to try going directly to the SecureAccess Washington site first like @Lilah Brooks suggested. It's so frustrating when you know there's something waiting for you but the system won't let you in! Thanks everyone for sharing your experiences and solutions.

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To answer your earlier question - yes, when I got through to ESD using Claimyr, the agent was super helpful about exactly what documentation I needed. They sent me a form called "Medical Statement" that my doctor filled out specifying what work I could still do despite my limitations. That form was way more helpful than just a doctor's note because it asked all the right questions ESD needed answers to. Definitely worth getting through to ask for that specific form!

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That's exactly the kind of specific info I needed! I'll definitely try to get through to ask for that form before my doctor appointment. You've all been so helpful, I feel much more prepared now.

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I'm dealing with a similar situation right now! I have fibromyalgia and chronic fatigue, and ESD initially denied me because they said I wasn't "able and available" for work. But like you, I can still do certain types of work - just not the physically demanding retail job I had to leave. I'm in the middle of my appeal process now and here's what I've learned so far: 1) Make sure your doctor's letter is VERY specific about what you CAN do, not just what you can't. Mine initially just said "cannot stand for long periods" but ESD needed more detail like "can work seated positions, can lift up to 10 pounds, can work full-time with accommodation" etc. 2) Start applying for desk jobs RIGHT NOW and keep records of your applications. You need to show ESD you're actively seeking work within your limitations. 3) Consider looking into vocational rehabilitation services too - they can help document that you're genuinely seeking work you can physically perform. The whole process is really stressful but don't give up! From what I've read in this thread, it sounds like appeals can be successful if you have the right documentation. Hang in there!

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Thank you for sharing your experience! It's reassuring to know I'm not alone in dealing with this. The fibromyalgia/chronic fatigue combo sounds really challenging too. I really appreciate the tip about being specific in the doctor's letter - I was just going to ask for a note saying I can't stand, but you're right that I need to focus on what I CAN do. How long have you been waiting for your appeal decision? And have you found the job search part difficult with your conditions?

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