Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

TechNinja

I work with unemployment claims regularly, and I can confirm you do NOT serve another waiting week when reopening an existing claim during the same benefit year. The one-waiting-week-per-benefit-year rule is clearly stated in RCW 50.20.010(1)(c). However, be aware that if you earned enough during your temporary job to establish a new claim with a higher weekly benefit amount, ESD might suggest you file a new claim instead of reopening the old one. In that case, you would serve a new waiting week, but it might be worth it for the higher benefit amount. This is uncommon though, and would require significant earnings during your temporary work period.

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Thank you for the detailed explanation! My temp job wasn't particularly high-paying, so I doubt I'd qualify for a higher benefit amount with a new claim. I'll stick with reopening my existing claim to avoid serving another waiting week.

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Just want to add my experience - reopened my claim in August after a 10-week temp position and definitely did NOT have to serve another waiting week. Got paid for my first week back on unemployment without any issues. The key thing is making sure you're still within your original benefit year (which sounds like you are since you filed in February). Also double-check that you're filing your weekly claims correctly - I almost missed the deadline my first week back because I forgot the routine! Good luck with your job search.

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Thanks everyone for the helpful advice! I'll definitely mark "no" for that day on my claim and explain it's just a brief day trip. Better to be honest than risk issues later. I'll still be actively job searching that day and available by phone/email, so hopefully they'll just reduce by 1/7 instead of the whole week. Really appreciate all the input!

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Just wanted to add my experience - I had a similar day trip to Victoria last fall and reported it exactly like Maya and Jacob suggested. ESD reduced my weekly benefit by 1/7th (about $95 in my case) but I didn't get any penalties or issues. The key is being upfront about it when you file. Also, keep any documentation like receipts or photos from your trip in case they ask questions later. The online claim system walks you through it pretty clearly once you select "no" for that day. Have fun with your friend!

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That's really helpful to know about the 1/7th reduction - gives me a better idea of what to expect! I'll definitely keep my receipts and maybe a photo or two from the trip just in case. Did ESD ask you for any additional documentation when you filed, or did they just accept your explanation in the claim form?

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UPDATE: I finally got through to ESD after numerous attempts. The agent confirmed what many of you said - they're using a tiered system based on unemployment rates. She also checked my wage records and everything was calculated correctly. Frustrating, but at least I understand now. For anyone else facing this issue, she recommended making the most of WorkSource services to speed up job search. Apparently there are some specialized manufacturing workshops coming up in March that might be helpful for people in my industry. Thanks everyone for your help!

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Did they tell you if there's ANY way to get more weeks? Like what happens if you reach the end of your 22 weeks and still haven't found work? Are we just supposed to live under a bridge?

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If you exhaust regular benefits and are still unemployed, you might qualify for Training Benefits if you enroll in an approved training program. It's not automatic - you need to apply and be approved, but it can extend your benefits period. There's information on ESD's website under "Training Benefits Program.

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This is really helpful information, thanks everyone! I'm in a similar boat - got 21 weeks when I was expecting 26. I had no idea they changed to this tiered system based on unemployment rates. It's frustrating that ESD doesn't clearly explain this upfront in their communications. The monetary determination letter just shows the number of weeks without any context about WHY it's that number. Seems like they could save everyone a lot of confusion (and phone calls) by including a simple explanation of how the calculation works. Going to check out those WorkSource manufacturing workshops Miguel mentioned - sounds like we might be in similar industries.

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Totally agree about ESD needing better communication! I just went through this same confusion last month and had to piece together the info from forums like this one. Would save everyone so much time and stress if they just included a simple paragraph explaining the tiered system in the determination letter. Also seconding the WorkSource recommendation - I attended a similar workshop for retail/hospitality and it was actually pretty useful for updating my resume and interview skills. Hope the manufacturing one helps you both!

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Update for everyone having this issue: ESD just announced on their Twitter that they're experiencing "technical difficulties" with the login system affecting "some users" (translation: it's completely broken). They claim they're working on it. No ETA for a fix though. Might be worth waiting a day to see if it resolves before spending hours on the phone.

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Thanks for the update! That explains everything. I'll have my son try again tomorrow then. At least now we know it's not something we're doing wrong.

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I'm dealing with this same login loop issue right now! Been trying to file my weekly claim for the past two days with no luck. It's so frustrating when you can't even get an error message to tell you what's wrong. Has anyone tried calling the customer service line early in the morning? I've heard they have fewer callers right when they open at 8 AM, but I wanted to check if that's actually true before setting my alarm that early. Also wondering if there's a specific day of the week that's better for getting through - seems like Mondays would be the worst since everyone's trying to file their weekly claims. Really hoping they fix this technical issue soon because I can't afford to miss filing this week!

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I used Claimyr last month when I had a similar issue and honestly it was a game changer. Instead of spending my entire day trying to get through to Washington ESD, I just let them handle the calling and got connected to an actual person who could explain what the problem was. Turned out to be a simple reporting error that took 5 minutes to fix once I could talk to someone.

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That sounds exactly like what I need right now. This whole thing is taking over my life.

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Definitely worth checking out. The peace of mind alone was worth it for me.

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I went through this exact situation about 6 months ago and it turned out Washington ESD flagged my claim because I had reported working 8 hours in one week but then zero hours the next week, and their system thought it looked suspicious. The "issue on file" stayed there for almost 2 weeks while they manually reviewed my case. What really helped me was calling first thing Monday morning at exactly 8am - that's when I had the best luck getting through to someone who could actually tell me what they needed. Don't stress too much, in most cases it's something really minor that just needs clarification.

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That's really reassuring to hear! I was starting to panic thinking I'd done something majorly wrong. The 8am Monday morning tip is super helpful - I'll definitely try that. Did you have to provide any documentation to clear up the work hours discrepancy, or was it just a matter of explaining what happened?

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I'm dealing with this exact same thing right now! My claim has had "issue on file" for 3 days and I'm getting really anxious about it. The 8am Monday morning call tip is gold - I've been trying to call at random times and just sitting on hold forever. Did they backpay you for the weeks that were held up once everything got resolved?

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