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To answer your question about phone numbers - ESD typically calls from their main number (800-318-6022), but they sometimes use regional office numbers as well. The call might show as "Washington State" or just the number. Since they usually only try to call once or twice before putting your claim on hold, it's a good practice to answer calls from any Washington State numbers during business hours when you're waiting for ESD contact. Regarding your claim status - "processing" for 6+ weeks is longer than usual, even with current timelines. It might be worth checking if there are any unresolved issues or requested information in your online account that needs addressing.
I'm in a similar situation - filed my claim 5 weeks ago and still waiting for any kind of contact from ESD. Reading through these responses is both reassuring and concerning! It sounds like the process has definitely changed since 2021. I'm curious though - for those who did eventually get their interviews/calls, did you receive any advance notice or did they just call out of the blue? I work during the day and I'm worried about missing their call if they don't give any heads up about when to expect it. Also, has anyone had success with the online messaging system in ESD's portal, or is calling really the only way to get answers?
Hey Sean! From what I've read here and my own experience, ESD doesn't typically give advance notice - they just call when they're ready. However, some people have noticed their claim status changing 24-48 hours before getting a call, so that might be your only "heads up." For the work situation, I'd suggest checking your ESD account to make sure your preferred contact times are set correctly, and maybe leave a professional voicemail greeting mentioning you're available for important calls. As for the online messaging - I've heard mixed results. Some people get responses within a few days, others never hear back. It seems like the phone is still more reliable, even though it's frustrating to get through. The Claimyr service that @Isaiah Sanders mentioned might be worth trying if you can t'afford to miss work to call during business hours.
Thank you for checking that! It's helpful to have realistic expectations. I'll give it until next Friday and then try to get through to someone if it's still pending. I appreciate everyone's help and advice here.
I'm going through something similar right now! My claim was approved in January, I received my backpay, then got hit with the identity verification request two weeks ago. Just like you, I uploaded my driver's license and birth certificate through eServices, and now I'm back in adjudication limbo. The frustrating part is they don't give you any timeline or updates - you just have to wait and hope. I've been filing my weekly claims as everyone suggests, but seeing "pending" every week is nerve-wracking when bills are due. Really hoping both of our situations get resolved soon. At least it sounds like most people are getting through this within 1-2 weeks based on the responses here.
You've got this! The application really isn't as scary as it seems once you get started. Just have all your information ready and take your time filling it out accurately. Feel free to come back here if you run into any specific issues during the process.
Just wanted to add that you should also gather any W-2s or 1099s from the past year if you have them - they can help verify your work history and earnings. Also, if you worked for any temporary agencies or had contract work, make sure to include those too since they count toward your eligibility. The more complete your work history is, the smoother the process will go.
Been following this thread and learned a lot. Thanks for asking the question OP, I was wondering the same thing!
As someone who's been through multiple unemployment periods, I can confirm that Washington ESD does verify job search activities, but they're generally reasonable about it. The key things that have helped me avoid issues: 1) Keep a detailed spreadsheet with company name, position title, application date, method of contact, and any follow-up actions. 2) Save screenshots of online application confirmations - these are gold if you ever need proof. 3) Focus your search on positions that match your skills/experience level - random applications to unrelated jobs can raise red flags. 4) If you do get selected for review, don't panic. As long as you've been genuinely searching and have documentation, the process is straightforward. Most audits I've heard about were resolved quickly when people had proper records.
This is really comprehensive advice! The screenshot tip is especially smart - I've been mostly just writing things down but having visual proof would definitely be better. Question about the spreadsheet approach - do you include the job posting URL or just the company info? Some of the links expire pretty quickly.
Ravi Patel
Just wanted to check in - were you able to get this resolved? Did you end up getting through to ESD?
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Hiroshi Nakamura
•Yes! I finally got through to ESD yesterday. The agent was able to update my employment dates right away. She said it might delay my first payment by a few days but not by much. Thanks everyone for your help and suggestions!
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Natasha Orlova
That's great news! I'm glad you were able to get it resolved quickly once you reached an agent. It's reassuring to hear that a simple date error like this can be fixed without major delays. This thread will be really helpful for others who make similar mistakes on their applications. Thanks for updating us on the outcome!
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Malia Ponder
•So glad to hear it worked out for you! I made a similar mistake when I first applied - put down the wrong employer name and was panicking for days. It's such a relief when you finally get through to someone who can actually help. Your experience gives me hope that these honest mistakes aren't as catastrophic as they seem at first. Thanks for sharing the update!
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