just wanted to thank everyone for explaining this. I had no idea credit weeks were even a thing until I saw this thread. Now I need to go check my account and see what my situation actually is

This thread has been incredibly helpful! I'm a newcomer to Washington unemployment and had no clue about credit weeks either. From reading all the responses, it sounds like the key points are: 1) Credit weeks = weeks where you earned at least 1.5x your weekly benefit amount, 2) You can only collect benefits for the number of credit weeks you have (up to 26 max), and 3) It's based on your work history in the base period (first 4 of last 5 quarters). I'm definitely going to check my account to see how many credit weeks I have and compare it to my actual work history. Thanks everyone for breaking this down so clearly!

My husband went through something similar with his construction job layoff. When we called, nobody even mentioned a supervisor review? I wonder if that's only for certain types of claims or if his adjudicator just skipped telling us that part. His took exactly 24 hours to change from pending to paid after talking to the adjudicator. I remember because we were checking constantly too!

So relieved to see your update! I went through almost the exact same thing 3 months ago - adjudicator said it looked approved, then I spent 2 days obsessively refreshing my account. The waiting is honestly the worst part when you're stressed about money. For anyone else going through this, the overnight system updates seem to be pretty consistent. Mine switched to paid at like 3am and the funds were in my bank account by noon the next day. Hope your rent situation works out okay now!

Does anyone know if the OAH hearings are still all by phone because of COVID or are they doing in-person again? I had mine over the phone last year and felt like it was harder for the judge to connect with my situation. Would've been better in person where they could see how genuinely upset I was about the whole thing.

I'm facing a similar situation right now and this thread is incredibly helpful! My employer created such a hostile work environment that my panic attacks got worse, but ESD is treating it like I just decided to quit one day. One question for those who won their OAH hearings - did you submit your medical documentation before the hearing or bring it up during? I have detailed records from my psychiatrist about how work stress was affecting my PTSD, but I'm not sure about the timing of when to present everything. Also, has anyone dealt with an employer who claims they "offered accommodations" that weren't actually reasonable? My boss said I could "just ignore" the coworker who was triggering my episodes, which obviously isn't a real accommodation. I'm worried the judge might think that counts as them trying to help.

UPDATE: I had my appeal hearing yesterday and I want to thank everyone for the advice. The judge was WAY more understanding than the original adjudicator. I presented emails showing the increased workload, text messages to family about my deteriorating mental state, and had my former coworker testify about the conditions. The judge seemed particularly interested in the fact that I had gone to my manager's boss with concerns that were ignored. She said they'll mail the decision in 2-3 weeks, but honestly I feel hopeful for the first time since this started. Even if I don't win, at least someone finally listened to my side of the story without making me feel worthless for prioritizing my health.

That's such great news Omar! The fact that the judge was actually listening and asking thoughtful questions is a really positive sign. You did exactly what you needed to do - presented concrete evidence, had witness testimony, and showed you tried to resolve things internally first. The difference between adjudicators and hearing judges is like night and day. The judges actually understand that people don't just quit good jobs for fun, especially parents with bills to pay. Your case sounds strong based on everything you presented. Keeping my fingers crossed for you! And honestly, even just having someone in authority validate that your situation was legitimate must have felt incredible after that awful initial phone interview. You should be proud of yourself for fighting this.

Last resort option - you can actually file your weekly claim over the phone if you absolutely can't get into the website. The automated phone system for weekly claims is separate from the regular customer service line. The number should be on your paperwork from when you first filed your claim.

UPDATE: I tried the incognito browser suggestion and it worked! I was able to log in immediately. Thanks everyone for all the help. Turns out it was some kind of browser cache issue after all.