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Update: Just filed my claim for this week and found the question about having a definite date to return to work. I answered YES and provided my start date. The system accepted it and shows I should receive payment as normal! Thanks everyone for the help and advice. Will update again if there are any issues with payment.
Just wanted to add my experience - I had a similar situation about 6 months ago with a 10-day gap between accepting a job offer and my start date. The key is being completely transparent on your weekly claims. I answered YES to the "definite date to return to work" question and provided all the details they requested. ESD continued paying me until my actual first day of work with no issues at all. The only thing that caught me off guard was that they did ask for documentation later (just my offer letter showing the start date), so keep that handy just in case. Sounds like you're handling everything correctly though!
This thread has been super helpful! I'm saving it for reference during my unemployment period. The 26-week timeline gives me a clear goal to work towards.
One final note - if you do exhaust your regular 26 weeks of benefits, make sure to keep your Washington ESD account active and continue job searching. If the state's unemployment rate rises significantly, Extended Benefits could potentially become available, and you'd want to be ready to claim them.
Washington ESD typically announces Extended Benefits through their website and local media when they become available. It's triggered by specific unemployment rate thresholds.
Thank you everyone for all the helpful information! I feel much more prepared now. I'm going to start gathering my documents and continue job searching while I wait for my last day. Hopefully I'll find something before then, but at least I know I have options.
I'm sorry to hear about your situation Andre. As someone who works in HR, I can confirm that business closures definitely qualify for unemployment benefits in Washington. Since you've been there for 3 years, you'll easily meet the wage requirements. One thing I'd add that others haven't mentioned - ask your employer if they're providing any severance pay, as this might affect the timing of when your unemployment benefits start. Also, if your company has 50+ employees, they're required to give 60 days notice under the WARN Act, so you might have more time than you think. Keep your chin up - this kind of transition is never easy but you're taking all the right steps!
For anyone else experiencing this issue who finds this thread later: The ESD IVR system was originally designed to handle about 2,000 calls per day, but since the 2024 aerospace industry layoffs, it's been processing upwards of 8,500 calls daily. This is why disconnections happen frequently during peak hours (10am-2pm). Best practices: 1. Call early (7:30-9am) or late (3:30-4:45pm) when volumes are lower 2. Have all your information prepared before calling 3. Use a landline if possible as cell connections can contribute to disconnections 4. If disconnected, wait 24 hours before calling again as your partial information may still be processing 5. Check your online account daily for status changes The system issues are scheduled for a major update in October 2025, which should improve these problems significantly.
October 2025?? Are you kidding me?? That's over a year away! People need help NOW not next year. This is why I have zero faith in government systems.
I'm dealing with something similar right now! My claim has been stuck in "IVR Processing" for 2 days after the system disconnected me during the final employment verification step. Reading through everyone's experiences here is really helpful - it sounds like this is unfortunately pretty common with their outdated phone system. I'm going to follow the advice about waiting the full 4 business days before calling back and asking specifically for a "claim completion override" if needed. It's frustrating that we have to deal with these technical issues when we're already stressed about being unemployed, but at least it seems like there are workarounds. Thanks to everyone who shared their experiences and solutions!
Michael Adams
Pro tip: once you find your account number, write it down somewhere safe. You'll need it for weekly claims, job search activities, and any correspondence with Washington ESD. Don't rely on having to look it up every time.
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Sophia Miller
•Good advice! I'll make sure to save it once I find it
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Amelia Martinez
•I wish I had done that from the beginning - would have saved me a lot of hassle
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Natalie Wang
UPDATE: I found it! It was in my SAW account under the claim details section like someone mentioned earlier. Thanks everyone for the help. For anyone else looking, it's not labeled very clearly but it's there near the top of the claim summary page.
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Noah Torres
•Thanks for updating - this thread will help other people who have the same question
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Madison Allen
•Wait, are you the original poster? I thought Sophia Miller was looking for her account number, not Natalie Wang. Either way, glad someone found theirs! @Sophia Miller did you try the SAW account method yet?
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