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That's amazing news about getting your back pay! I'm dealing with a similar situation - my hearing was last week and I just saw "reversed" on my account too. Reading through all these comments really helped me understand what to expect. It's so frustrating that ESD doesn't explain these statuses clearly anywhere. I'm definitely going to keep filing my weekly claims like everyone suggested. Fingers crossed mine processes faster than 5 weeks!
Hope yours goes smoothly too! One thing I learned is to screenshot everything in your eServices account - the status changes, dates, everything. The agent I talked to through Claimyr said having those details helps them track your case faster when you do get through to someone. Also keep an eye out for that Notice of Redetermination document - apparently that's when you know it's really official and processing has started. Good luck with your case!
A "reversed" decision is definitely good news - it means the Administrative Law Judge ruled in your favor and overturned ESD's original denial! However, the waiting game isn't over yet unfortunately. From what I've experienced and seen in this community, it typically takes 2-4 weeks for ESD to actually implement the judge's decision and start processing your payments. The most important thing right now is to keep filing your weekly claims during this waiting period - if you don't file for those weeks, you won't get paid for them even though you won your appeal. I know it's incredibly stressful when you're counting on that money, but hang in there! You've cleared the biggest hurdle by winning your hearing.
This is such helpful advice! I'm new here and going through something similar - just had my hearing yesterday and anxiously waiting to see what happens. It's really reassuring to read everyone's experiences and know that "reversed" means good news. The tip about continuing to file weekly claims is super important - I almost missed filing this week thinking I should wait for the decision to be processed first. Thank you for explaining the timeline too, helps set realistic expectations even though the waiting is torture when you need the money!
This is exactly the kind of detailed success story we need more of in this community! I'm currently on week 2 of identity verification (moved states and had to update my address with ESD) and have been getting nowhere with the regular phone line. That Special Investigations Office number is a game-changer - I had no idea that existed. I've been banging my head against the wall calling the main line and getting either busy signals or generic "wait several weeks" responses. Going to call (800)246-9763 first thing tomorrow morning. One thing I'm curious about - did you have to provide any additional documentation beyond what you initially uploaded, or did they just need time to review what you had already submitted? I uploaded my lease agreement, updated driver's license, and a utility bill showing my new address, but I'm wondering if I should add anything else to strengthen my case. Also really appreciate you sharing the timeline breakdown. 18 days is still nerve-wracking when bills are due, but it's so much better than the 5+ weeks some people are reporting. Fingers crossed I have similar luck!
Hey Andre! From what I can tell from the original post, Darren only needed to provide the documents he initially uploaded (marriage certificate, driver's license, and social security card for the name change issue). It sounds like they just needed time to review rather than requesting additional documentation. Your documents (lease, updated license, utility bill) sound pretty comprehensive for an address change situation. I'd probably hold off on uploading more unless the Special Investigations Office specifically asks for something else when you call - sometimes too many documents can actually slow things down. That phone number really does seem to be the key here! Hope you have the same luck with timing. Make sure to call early in the morning like some others suggested - seems like that might help with getting through quickly.
This is incredibly helpful timing for me! I just filed my claim last week and immediately got hit with the identity verification requirement. I was dreading the wait based on all the horror stories I've read here, but your experience gives me hope that it might not take the full 5+ weeks everyone talks about. I'm definitely going to call that Special Investigations Office number - (800)246-9763 - instead of wasting time with the main line. The fact that they can actually confirm they have your documents and give you real timeline estimates sounds so much better than the generic responses. Quick question - when you uploaded your documents, did you upload them all at once or separately? I have my birth certificate, current driver's license, and a recent bank statement, but I wasn't sure if I should submit them as one batch or individual uploads. Also really appreciate you mentioning to check the spam folder for ESD emails - I almost missed an important notice last month because it got filtered. Going to keep a close eye on that during this process. Thanks for taking the time to share your success story and all the specific details. Posts like this are exactly what people in this situation need to see!
Update us once you get through to someone! And definitely keep filing those weekly claims even while you're waiting. I've seen too many people miss a week thinking 'what's the point?' and then have to restart their whole claim when the adjudication finally clears.
I took your advice and tried Claimyr this morning - actually got through to an ESD agent in about 25 minutes! They confirmed my claim is in adjudication because my employer reported a higher final quarterly income than what I reported. The agent put a note in my file to expedite review since I explained about my upcoming rent payment. Feeling so much better now that I at least know what's happening. Will update when I get a resolution!
Reading through this thread as someone who went through a similar situation last year. The income reporting discrepancy issue is super common - happened to me too when my employer's final payroll summary didn't match what I reported on my application. For anyone else dealing with this, here's what helped me: When you do get through to ESD (whether through calling or using a service like Claimyr), ask the agent to explain exactly what documentation they need to resolve the discrepancy. In my case, I was able to email them my final paystub and W-2 which cleared everything up within a week. Also want to echo what others said about continuing to file weekly claims even during adjudication. I almost stopped filing thinking it was pointless, but my caseworker told me that would have reset my claim date and I would have lost weeks of backpay. The system is definitely frustrating but hang in there - once it's resolved you'll get all your backpay at once. Sounds like you're on the right track now that you know what's causing the delay!
This is really helpful advice! I'm dealing with a similar pending situation right now and was wondering if I should keep filing weekly claims. Good to know that stopping would reset everything. Did you have to provide any other documentation besides your paystub and W-2, or was that enough to clear up the income discrepancy? Also, when you say it was resolved "within a week" - was that from when you submitted the documents or from when you first talked to the agent?
File your claim TODAY if you haven't already. Every day you wait is money you can't get back. Even if there's adjudication, even if your employer contests it, file now.
Just wanted to add that when you file your claim, make sure to be completely honest about the circumstances of your termination. Washington ESD will investigate anyway, and being upfront about the "performance issues" will work in your favor during adjudication. Also, keep all your termination paperwork - any write-ups, performance reviews, or termination letter. These documents can help prove it wasn't willful misconduct if your employer tries to contest the claim.
Logan Stewart
Hope your family situation improves soon OP. The financial stress on top of medical/family issues is really tough to deal with.
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Lydia Bailey
•Thank you, I really appreciate the support. This thread has been really helpful even though the news isn't what I hoped for.
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Axel Far
Thanks everyone for all the helpful information. It sounds like I really need to speak with Washington ESD directly about my specific situation rather than trying to figure it out on my own.
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Mei Wong
•I went through something similar last year when I was on FMLA for my daughter's surgery. The waiting and uncertainty about what comes next is really stressful. Just make sure you get everything in writing from both your doctor and employer - those records will be crucial if you do end up needing to file for unemployment later once you're cleared to work again.
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Amina Sow
•This whole situation sounds really overwhelming. I'm new to this community but dealing with something similar - my partner is on FMLA right now and we're worried about what happens if their leave gets extended. Reading through all these responses has been eye-opening about how strict the "able and available" requirement really is. It seems like the system really puts people in impossible situations when they're dealing with medical issues but still need income. I hope you're able to get some clear answers when you contact Washington ESD directly.
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